Find a TenderClosed
Published 9 Feb 2024, 16:38 GMT

Official UK procurement notice

The Provision of On Line Ticketing (WebTis) and associated Apps and PAYG (pay as you go) services

Official notice

Authority: Thameslink Southern Great Northern Limited (TSGN) (Public body)

2 lotsServicesNegotiated procedure with prior call for competition
Published estimate£8,104,276total for 2 lots
Submissions closed 5 Mar 2024
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

This tender comprises of two (2) Lots.

LOT 1 - A Web Ticketing "WebTIS" (desktop, mobile web & app) solution aligned to current and future customer retail behaviour. Functionality to include:

  • A front-end customer app to deliver new ticketing products to the customer with capability to retail the latest digital barcode rail tickets.
  • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so).
  • An accessibility compliant product suite to rail industry standards
  • Full accreditation and compliance with UK Rail Retailing Standards (where applicable)
  • Integration with a PAYG Solution (LOT 2).

To access Lot 1: www.delta-esourcing.com/tenders/UK-UK-London… ↗

LOT 2 - Pay As You Go Solution that will integrate with a WebTIS solution (LOT 1) with multi token functionality with the ability to be fulfilled by mobile App.

To access Lot 2: www.delta-esourcing.com/tenders/UK-UK-London… ↗

CPV: Programming services of application software · Programming services of packaged software products

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£8,104,276 together)
Lot #1The Provision of Web Ticketing "WebTIS" (desktop, mobile web & app)RenewalPublished value£7,362,212

A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour

  • A front-end customer app
  • Functionality to deliver new ticketing products to the Customer
  • Capability to retail the latest digital barcode rail tickets
  • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so)
  • An accessibility compliant product suite to rail industry standards
  • Full accreditation and compliance with UK Rail Retailing Standards (where applicable)
  • Integration with a PAYG Solution (LOT 2) Additional information: Access to Lot 1: www.delta-esourcing.com/tenders/UK-UK-London… ↗
Delivery: South East
Extensions: Optional extension for up to 12 months · Optional extension for up to 12 monthsVariant bids: not allowed
Lot #2The Provision of a PAYG (Pay As You Go) SolutionRenewalPublished value£742,064

Provision of a PAYG (Pay As You Go) Solution, including ability to support functionality through required integrations. Additional information: Access to Lot 2: www.delta-esourcing.com/tenders/UK-UK-London… ↗

Delivery: South East
Extensions: Optional extension for up to 12 months · Optional extension for up to 12 monthsVariant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
9 Feb 2024, 16:38 GMT
Last source update
9 Feb 2024, 16:38 GMT
Authority reference
GTR0552
FTS notice number
2024/S 000-004514
Classification (CPV)
Programming services of application softwareProgramming services of packaged software products
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-043907 Find a Tender

Publisher note: Please note, there are 2 lots for this tender, please use the relevant links below for each lot: Lot 1: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-software-package./6U4S789QTU Lot 2: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-software-package./9434UKJ5GR

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
5 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Feb 2024 → 5 Mar 2024 · 2 dates
  1. Notice published
    9 Feb 2024, 16:38 GMT
  2. Submission deadline
    5 Mar 2024, 12:00 GMT

Contracting authority & participating public bodies

GOVIA THAMESLINK RAILWAY LIMITED

Contracting authorityPublic bodyRailway services GB-COH: 07934306 24 Monument Street, LONDON, South East, EC3R8AJContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.