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Find a TenderAwarded without competitionContract details notice
Published 31 Mar 2025, 12:05 BST

Official UK procurement notice

The provision of licences and support of ICCS Cortex

Official notice

Authority: The Police, Fire and Crime Commissioner for Northamptonshire (Police & fire)

Direct award
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: East Midlands (UKF)
Awarded value£461,962published award · exc. VAT
Awarded 1 Apr 2025no call for competition
Awarded to Zetron Ltd

What is being bought

Published requirement description

The Provision of licence and support/maintenance of ICCs Cortex for Northamptonshire Police

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: East Midlands
48000000 Software package and information systems72253000 Helpdesk and support services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Mar 2025, 12:05 BST
Last source update
20 May 2025, 10:13 BST
FTS notice number
2025/S 000-023026
Latest notice
Contract details notice (UK7)
Delivery area
East Midlands (UKF)
Official registry OCID
ocds-h6vhtk-04fa93 Find a Tender
Why no open competition
Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons
Published justification

The Provision of licence and support/maintenance of ICCs Cortex software and hardware for Northamptonshire Police utilising Regulation 41 of the Procurement Act 2023- Direct award in special cases.

The software is a critical provision for Northamptonshire Police as it facilitates the airwave link between the force control room and officers in the field.

The Procurement Act 2023 Section 41 allows for direct award in special cases to a supplier who is not an excluded supplier. Schedule 5 of the Procurement Act 2023 outlines the circumstances on which the Authority can utilise Section 41.

Having considered the circumstances in Schedule 5, it is ascertained that paragraphs 5, 6 and 7 apply due to the technical requirement for Zetron to provide the licences and support/maintain their own software. In addition, a change in supplier would create duplication or disproportionate technical difficulties for this critical system.

Review and risk notes
Risks

During the term of the contract the following risks have been identified:

  1. the need to replace hardware associated with the provision if it cannot be fixed through support and maintenance
  2. the need to upgrade the software during the term to keep up with the N1 support structure to ensure operational resilience

Whilst some budget has been provisioned for this within the contract value, there may be a requirement for further activity if the above risks occur more frequently.

Additional risks include:

  • switchover of airwave provision to ESN. Due to the national programme of delivery there may be some required activity to mitigate risks and to ensure operational resilience during switchover to ensure public and officer safety.

How it was run

Official notice
Submission deadline
—

Timeline

11 Apr 2025 → 20 May 2025 · 2 dates
  1. Standstill ends
    11 Apr 2025, 23:59 BST
  2. Notice published
    20 May 2025, 10:13 BST

Notice history

4 events · 3 releases on Find a Tender · since 31 Mar 2025
  1. Transparency notice published
    31 Mar 2025, 12:05 BST
    UK5
  2. Contract award notice published
    2 Apr 2025, 12:27 BST
    UK6
  3. Contract signature expected
    13 Apr 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    20 May 2025, 10:13 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £461,9621 award exc. VAT
Contracts signed 1latest 11 Apr 2025
Awarded toValueDateStatus
Zetron LtdSMEThe provision of licences and support for ICCs Cortex14 Apr 2025 – 13 Apr 2028£461,9621 Apr 2025Awarded

Contracts

  • The provision of licences and support for ICCs Cortex · Zetron LtdSME

    Signed
    11 Apr 2025
    Value
    £461,962
    Period
    14 Apr 2025 – 13 Apr 2028
    Status
    active

    No agreed KPIs: KPIs to be agreed during the initial contract period in line with the supplier SLAs

Contracting authority & participating public bodies

The Police, Fire and Crime Commissioner for Northamptonshire

Contracting authorityPublic authority - sub-central government GB-PPON: PQZB-4253-GCQD Darby House, Darby Close, Park Farm Industrial Estate, Wellingborough, East Midlands, NN8 6GSContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ZETRON LIMITEDAwarded supplierGB-COH: 14700366GB-PPON: PTHJ-5182-ZDTM Minster Corner, Hull, Yorkshire & Humber, HU1 1RRContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender