The Provision of Home Care and Reablement Services

The Home Care service is for adults living within the City of London Corporation’s geographical boundary only. The City is looking to appoint a primary service provider organisation that will have the skills and capacity to deliver Home Care services within the City of London Corporation boundary. The City does manage tenancies for people who live in estates outside of the boundary. The delivery of home care for these tenants is the responsibility of the Borough in which their housing is situated. Service users will have a range of needs, some of which may be more complex as a result of one or more condition, and for whom home care support will be necessary. These may include the following: • People with a physical disability • People with a learning disability (who may also have other health conditions) • People with mental health needs • People with sensory needs • People with challenging and complex behaviour • People with a cognitive impairment and acquired brain injury or stroke • People with dementia (who may also have other health conditions) • People eligible for continuing health care • People with long term conditions including neurological conditions • People receiving palliative care • People receiving End of Life Care (EOLC) • People who are receiving support from the Corporation’s Reablement Team The service will not provide care for those under 18 years old. However, service providers may be required to work with young people transitioning to adult services. The service providers will be expected to work in partnership with young people, families and other services to enable any potential transition to be as smooth as possible and any disruption minimised. The duration of the contract is 36 months, subject to the right of the City (at its sole discretion) to exercise its right to extend the contract by up to a further 24 months. The maximum length of the contract is therefore 60 months subject to performance. The estimated total value of the contract is also stated in II.1.5) and II.2.6) of this notice and is for the entire duration, i.e. including the optional extensions Organisations should be aware that due to the contract value (of the Service), any contract formed as a result of this procurement process shall be executed as a deed. Organisations should seek independent legal advice on the implications of this prior to submitting their tender, where appropriate.

The Corporation will appoint a provider organisation who will manage and deliver the Reablement Service. This will be based on the current and historical usage of the Reablement. Reablement works with adults who have left hospital or are recovering from a recent illness or injury, providing short-term, intensive support to help with everyday tasks. It also works to restore the skills, confidence, and independence that the service user may have lost. The service is delivered in the service user’s home and focuses on helping them to achieve everyday tasks so independence, health and wellbeing aren't affected in the long term. The reablement offer from the City is for all adult service users coming out of hospital with reablement potential. The provider will be expected to offer a reablement service, through an agreed programme of home care support, working in partnership with the Corporation’s Adult Social Care Team. This will include weekly/regular updates and handover meetings and delivering tasks in the support plan with a view to maximising independence and, where possible, ceasing delivery within six weeks and/or facilitating a move to a longer term care package. The provider will demonstrate they have staff with the knowledge and experience of reablement focused care who can deliver and/or coordinate the delivery of that care. And that such support will be made available within 24 hours’ notice from the point of contact by a social worker or hospital. The duration of the contract is 36 months, subject to the right of the City (at its sole discretion) to exercise its right to extend the contract by up to a further 24 months. The maximum length of the contract is therefore 60 months subject to performance. The estimated total value of the contract is also stated in II.1.5) and II.2.6) of this notice and is for the entire duration, i.e. including the optional extensions