The provision of an online survey system

Official notice

Authority: Hertfordshire County Council (Local council)

Below threshold - without competition

Sectors: Business Services & Consultancy (79) Delivery: East of England (UKH23)

Awarded value£60,000published contract · inc. VAT

Awarded 6 Nov 2026no call for competition

Awarded to SmartSurvey LTD

What is being bought

Published requirement description

The contract provides a fully-featured survey and consultation platform for the council.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: East of England

79311000 Survey services 79342310 Customer survey services 79342311 Customer satisfaction survey

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £60,0001 contract inc. VAT; no net value published

Contracts signed 1latest 6 Nov 2026

Awarded to	Value	Date	Status
SmartSurvey LTDSME	£60,000 inc. VAT †	—	Awarded

Contracts

Contract 1 · SmartSurvey LTDSME
Signed
6 Nov 2026
Value
£60,000 inc. VAT
Period
6 Nov 2026 – 8 Oct 2028
Status
active

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 11 Nov 2026, 14:25 GMT
Last source update: 11 Nov 2026, 14:25 GMT
Authority reference: HCC2618388
FTS notice number: 2026/S 000-107178
Latest notice: Contract details notice (UK7)
Delivery area: East of England (UKH23)
Official registry OCID: ocds-h6vhtk-07b9c3 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
11 Nov 2026, 14:25 GMT
UK7

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWJT-5264-WYMY Robertson House, Six Hills Way, Stevenage, East of England, SG1 2FQContact email

Bidders & participating suppliers

1 commercial party on the notice

SMARTSURVEY LTDAwarded supplierGB-COH: 04885155GB-PPON: PGDV-7781-XTZW Basepoint Business Centre, Tewkesbury, South West, GL20 8SDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender11 Nov 2026, 14:25 GMT