Find a TenderAwardedContract details notice
Published 19 Mar 2026, 19:55 GMT

Official UK procurement notice

The Provision of a Regulated Care at Home Service

Official notice

Authority: Bridgend County Borough Council (Local council)

Framework agreementServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableAccelerated
Framework ceiling (notional)£66,000,000framework ceiling, not attributable revenue
Submissions closed 20 Mar 2026awarded 19 Mar 2026
Awarded to Cartrefi Cymru Cooperative Limited +7 more
Framework period 2 yrsends 31 Mar 2028 · up to 31 Mar 2032 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

UK 7 notice for Bridgend County Borough Council to formalise and award the Framework Agreement for the provision of Regulated Care at Home Services. The Authority is dedicated to helping individuals who have been assessed as having care and support needs to live as independently as possible, for as long as they can.

  • The authority expects to re-tender this requirement around 10 Sept 2031, 23:59 BST.

CPV: Social work and related services

How this framework works

From the published notice
Type
Closed framework
Call-offs
every call-off is a further competition among the appointed suppliers
Places
up to 100 suppliers · 24 bids received (0.2 per place) · 16 appointed
Framework period
2 yrs · up to 6 yrs from 1 Apr 2026
Supplier levy on call-offs (max %)
n/a
Published description of the framework

Purchasing individual care packages under the Framework shall be conducted as follows:

  • The overall weekly cost of a care package will be calculated using the unit rates submitted by Providers for the total weekly assessed hours of support required.
  • Any provider quality concerns identified through contract monitoring activity
  • Evidence of working in an outcome focused way and enabling individuals to regain and or maintain their levels of independence.

Where more than one Framework Provider has come forward with capacity for an available package of care, the Brokerage Team will consider them in accordance with the above criteria and the Provider demonstrating the most advantageous service and/or most favourable terms for the Individual shall be offered the package.

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£66,000,000
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2032 with extensionsValue: £66,000,000 exc. VAT · £792,000,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: The contract will have an option for the Council to extend the contract by a period of up to 48 months
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    see tender pack

  • Technical & professional ability

    see tender pack

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Technical: 80%
  • Commercial: 20%
Published award criteria (2)
  • Technical: 80% split between method statement and interview 60% and 20%
  • Commercial : 20% weighting for prices submitted
Conditions of participation2
  • Economic & financial standing

    see tender pack

  • Technical & professional ability

    see tender pack

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “The Provision of a Regulated Care at Home Service” is a framework: the contest is a place on its panel, up to 100 suppliers, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 10 Sept 2031
First published
19 Mar 2026, 19:55 GMT
Last source update
17 Jul 2026, 16:59 BST
Award evaluation window
Submission end – 23 Mar 2026
Authority reference
B724
FTS notice number
2026/S 000-025509
Accelerated
Light touch contract
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
Wales (UKL17)
Official registry OCID
ocds-h6vhtk-066fb9 Find a Tender
Contract terms summary

see tender pack

Review and risk notes
Risks

see tender pack

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Appointment period ends
20 Mar 2026, 21:00 GMT
Clarification deadline
20 Mar 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · n/a
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Mar 2026 → 17 Jul 2026 · 7 dates
  1. Assessment summaries sent217 days ago
    19 Mar 2026
  2. Tender notice published217 days ago
    19 Mar 2026, 19:55 GMT
  3. Clarification questions by216 days ago
    20 Mar 2026, 12:00 GMT
  4. Admission / appointment period ends216 days ago · period end, not a bid countdown
    20 Mar 2026, 21:00 GMT
  5. Award decision expected by212 days ago
    23 Mar 2026, 23:59 GMT
  6. Contract starts205 days ago
    1 Apr 2026, 00:00 BST
  7. Latest notice published97 days ago
    17 Jul 2026, 16:59 BST

Notice history

5 events · 3 releases on Find a Tender · since 19 Mar 2026
  1. Tender notice published
    19 Mar 2026, 19:55 GMT
    UK4
  2. Contract award notice published
    20 Mar 2026, 22:29 GMT
    UK6
  3. Status changed to complete
    20 Mar 2026, 22:29 GMT
  4. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    17 Jul 2026, 16:59 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 161 award · see the list ↓
Bids received 2424 from SMEs
Contracts signed 1latest 1 Apr 2026
Awarded toValueDateStatus
Cartrefi Cymru Cooperative LimitedVCSE, Glamorgan Care Ltd, Gofal Cymunedol Ltd, SEREN SUPPORT SERVICES LTDSME, STEDDY LIMITEDSME, Serendipity Care and SupportSME +10 moreFramework for: The Provision of a Regulated Care at Home Service1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2032Extensions: This proposal is to implement a maximum six-year (2 years initially with the option to extend by a further 24 months and an additional 24 months thereafter) Framework Agreement.£66,000,00019 Mar 2026Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
24final-stage tenders · 30 at stage one240—

Contracting authority & participating public bodies

Bridgend County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PPQG-8216-YQLW Bridgend County Borough Council, Bridgend, Wales, CF31 4WBContact name, email, phone

Framework contractors & participating bidders

16 commercial parties on the notice
  • April Complete CareFramework contractorGB-PPON: PYQG-6155-DJQG 14 Hendre Road, Pencoed, Wales, CF35 5NWContact email
  • Care CrewFramework contractorGB-PPON: PZJX-2171-DJXV Atlantic House, Greenwood Close, Cardiff, Wales, cf238rdContact email
  • Cartrefi Cymru CooperativeFramework contractorGB-PPON: PGWQ-9967-CCVH Units 5 & 6 Coopers Yard, Curran Road, Cardiff, Wales, CF10 5NBContact email
  • EverycareFramework contractorGB-PPON: PYZT-1362-GGXZ 61 Bridgend Road Aberkenfig, Bridgend, Wales, CF32 9BGContact email
  • Glamorgan Care LtdFramework contractorGB-PPON: PXCN-8162-YTDP 5 The Quadrant,, Coventry, West Midlands, CV1 2ELContact email
  • Gofal Cymunedol LtdFramework contractorGB-PPON: PBCV-1473-VGYY Yelverton House, St John Street, Whitland, Wales, SA34 0AWContact email
  • Harlequin HomecareFramework contractorGB-PPON: PNYL-1776-JYBT Office 1 & 2 Tondu Enterprise Centre, Bryn Road, Aberkenfig,, Bridgend,, Wales, CF32 9BSContact email
  • ND CareFramework contractorGB-PPON: PJNZ-5986-CBGH Lambourne House Lambourne Crescent, Llanishen Cardiff, Wales, CF14 5GLContact email
  • Resolution CareFramework contractorGB-PPON: PWDR-3743-NPLL 1 Heol Mostyn, Village Farm Industrial Estate, Pyle,, Bridgend,, Wales, CF33 6BJContact email
  • Right at HomeFramework contractorGB-PPON: PJHP-7759-CWGG Unit 3 Red Dragon Court South Road, Bridgend, Wales, CF31 3PTContact email
Show 6 more suppliers
  • Seren Support ServicesFramework contractorGB-PPON: PGYD-5621-WXNW Head Office, Llewellyn House, Harbourside Business Park,, Port Talbot, Wales, SA13 1SBContact email
  • Serendipity Care and SupportFramework contractorGB-PPON: PZDW-3616-QGRL 42 New Road Porthcawl, Bridgend, Wales, CF36 5DNContact email
  • Serenity Support ServicesFramework contractorGB-PPON: PTHQ-6639-LCGT Ty Cynon House, Navigation Park,, Abercynon, Wales, CF45 4SNContact email
  • Star Care Solutions LtdFramework contractorGB-PPON: PGGM-8636-HJMJ Starlux Building, Bridgend Road, Aberkenfig,, Bridgend,, Wales, CF32 9BGContact email
  • Steddy LtdFramework contractorGB-PPON: PVDW-5128-TCWM Steddy Ltd Trews Field, Bridgend, Wales, CF31 4LHContact email
  • Trinity Care and SupportFramework contractorGB-PPON: PVQB-5874-HRJT Trinity Church John Street, Porthcawl, Wales, CF36 3DTContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationshttps://etenderwales.ukp.app.jaggaer.com/web/login.shtml ITT
  • Technical specifications tenderTechnical specificationshttps://etenderwales.ukp.app.jaggaer.com/web/login.shtml this tender has now closed this notice is for transparency purposes

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender