Find a TenderAwardedContract award notice
Published 23 Apr 2026, 11:53 BST

Official UK procurement notice

The Provision of a Leisure Management System

Official notice

Authority: Caerphilly County Borough Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£1,300,000≈ £260k / year · £1,560,000 inc. VAT15.4% above published estimate
Submissions closed 26 May 2026awarded 29 Jun 2026
Award (standstill) to Gladstone MRM Limited
Contract term 5 yrsends 31 Aug 2032 · up to 31 Aug 2037 with extensions · starts 1 Sept 2027

What is being bought

Published requirement description

Caerphilly County Borough Council are intending to award a contract for the Provision of a Leisure Management System. The contract is for the provision, implementation, support, maintenance and ongoing development of a cloud-based Leisure Management System for Caerphilly County Borough Council. The solution will support the management of leisure centres, sports facilities and parks bookings, memberships, courses, customer accounts, online payments, reporting and associated administration functions. The contract includes software licensing, implementation, training, support and maintenance services.

  • The authority expects to re-tender this requirement around 1 Aug 2035, 23:59 BST.
  • How the procedure runs: his procurement is being conducted using the Competitive Flexible Procedure in accordance with the Procurement Act 2023. The procedure will involve a multi‑stage evaluation process, including an initial compliance assessment followed by scored evaluation stages. The Council may shortlist bidders, invite system demonstrations, and seek clarifications in order to identify the Most Advantageous Tender. The precise structure of the procedure and evaluation stages is set out in the tender documentation.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£1,300,000
Contract period: 1 Sept 2027 – 31 Aug 2032 (5 yrs) · up to 31 Aug 2037 with extensionsValue: £1,300,000 exc. VAT · £1,560,000 inc. VAT
Delivery: WalesEligibility: SME eligible
Extensions: The Council reserves the right to purchase additional products, modules, licences and/or services during the contract term, where these are related to and enhance or extend the functionality of the solution within the scope of this procurement. · The Council reserves the right to extend the contract for a further period of up to 60 months.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (3)
  • Quality Questions: 20%
  • System Demonstration: 45%
  • Price: 35%
Published award criteria (3)
  • Quality Questions
  • Price
  • System Demonstration
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Aug 2035
First published
23 Apr 2026, 11:53 BST
Last source update
7 Jul 2026, 16:39 BST
Award evaluation window
Submission end – 10 Jul 2026
Authority reference
CCBC/PS2976/26/JT
FTS notice number
2026/S 000-037008
Latest notice
Contract award notice (UK6)
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
Wales (UKL16)
Official registry OCID
ocds-h6vhtk-068973 Find a Tender
How it runs

his procurement is being conducted using the Competitive Flexible Procedure in accordance with the Procurement Act 2023. The procedure will involve a multi‑stage evaluation process, including an initial compliance assessment followed by scored evaluation stages. The Council may shortlist bidders, invite system demonstrations, and seek clarifications in order to identify the Most Advantageous Tender. The precise structure of the procedure and evaluation stages is set out in the tender documentation.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
26 May 2026, 12:00 BST
Clarification deadline
14 May 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Apr 2026 → 1 Sept 2027 · 8 dates
  1. Tender notice published180 days ago
    23 Apr 2026, 11:53 BST
  2. Clarification questions by159 days ago
    14 May 2026, 12:00 BST
  3. Submission deadline147 days ago
    26 May 2026, 12:00 BST
  4. Assessment summaries sent105 days ago
    7 Jul 2026, 00:00 BST
  5. Latest notice published105 days ago
    7 Jul 2026, 16:39 BST
  6. Award decision expected by101 days ago
    10 Jul 2026, 23:59 BST
  7. Standstill ends94 days ago
    17 Jul 2026, 23:59 BST
  8. Today
    20 Oct 2026
  9. Contract startsin 316 days
    1 Sept 2027, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 23 Apr 2026
  1. Tender notice published
    23 Apr 2026, 11:53 BST
    UK4
  2. Contract award notice published
    7 Jul 2026, 16:39 BST
    UK6
  3. Status changed to complete
    7 Jul 2026, 16:39 BST
  4. Contract signature expected
    20 Jul 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,500,0001 award exc. VAT
Bids received 21 from SMEs
Awarded toValueDateStatus
Gladstone MRM LimitedSME1 Sept 2027 – 31 Aug 2032 · up to 31 Aug 2037Extensions: The Council reserves the right to extend the contract for a further period of up to 60 months. · Options: The Council reserves the right to purchase additional services and functionality from the successful supplier where they are directly related to and within the scope of the leisure management system. This may include (but is not limited to): Additional system modules or enhancements Integration with third-party systems Additional licences or user capacity System upgrades and configuration changes Training, support, and consultancy services These options may be exercised where required to support service improvement, operational changes, or evolving business needs during the term of the contract.£1,500,00029 Jun 2026standstill to 17 Jul 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 5 at stage one10—

Contracting authority & participating public bodies

Caerphilly County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PWHP-2369-JPYL Penallta House, Tredomen Park, Hengoed, Wales, CF82 7PGContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • GLADSTONE MRM LIMITEDAwarded supplierGB-PPON: PRHV-9662-QQBZ Gladstone House Hithercroft Road, Oxfordshire, South East, OX10 9BTContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Documents can be accessed via: https://supplierlive.proactisp2p.com/Account/Login

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender