Official UK procurement notice
TfL 97139 - Bus Driver Quality Monitoring
Authority: Transport for London (Public body)
What is being bought
Published requirement descriptionThe requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories.
Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL.
The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to:
- Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments
- Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website
- Provide adequate personnel to conduct the assessments
- Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators
- The authority expects to re-tender this requirement around 1 May 2032, 23:59 BST.
CPV: Education and training services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£2,200,000
- Economic & financial standing
Please see tender documents
- Technical & professional ability
Please see tender documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 50%
- Price: 40%
- Social Value: 10%
Published award criteria (3)
- Technical: Various Questions
- Social Value
- Price: Total Value of Contract
- Economic & financial standing
Please see tender documents
- Technical & professional ability
Please see tender documents.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £1,098,495 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Transport for London buys Education and training services (CPV 80), and who usually turns up
Transport for London’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Education and training services (CPV 80) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Greater London.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in Greater London.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 94 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid45% / 14%
2–346% / 37%
4–68% / 28%
7+2% / 21%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate48% / 36%
Within ±2%32% / 39%
Above estimate20% / 25%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Published estimate£2.2m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid16%
2–357%
4–622%
7+5%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 28 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£2.0m–£2.2m
Estimate£2.2m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Match |
|---|---|---|---|---|
| TTC 2000 LimitedWorked for this buyer | Speed Awareness Coursesnotice published Sept 2022 | — | — | 73% match |
| Fleet Source LimitedWorked for this buyer | TfL 96406 - Vulnerable Road User(VRU) Freight Trainingnotice published Jan 2025 | — | — | 70% match |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £10m28 awards in 36m · last 1 months ago | 5 live · £386k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=6 | |
| £1.4bn27 awards in 36m · last 1 months ago | 9 live · £2.8bn iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=9 | |
| £3.6m22 awards in 36m · last 1 months ago | 10 live · £7.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 4% below n=2 | |
Genius Within C.I.C.Large | £2.3m10 awards in 36m · last 1 months ago | 4 live · £1.1m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 17% below n=1 |
| £33m17 awards in 36m · last 1 months ago | 9 live · £35m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 6% below n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the match score are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 May 2032
- First published
- 14 May 2026, 23:28 BST
- Last source update
- 29 Sept 2026, 08:17 BST
- Award evaluation window
- Submission end – 3 Jan 2027
- Authority reference
TfL 97139 - Bus Driver Quality Monitoring- FTS notice number
2026/S 000-091630- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-069989Find a Tender
How to participate & submission route
Official notice Submit via SAP Ariba- Requests to participate (first stage)
- —
- Tender submission deadline
- 30 Oct 2026, 12:00 GMT
- Clarification deadline
- 20 Oct 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
You must upload your tender to the online e-Tendering portal at service.ariba.com/Supplier.aw ↗
For help on uploading your tender, please refer to support.ariba.com/Adapt/Ariba_Network_… ↗.
If you encounter any problems please refer to the above referenced training website. If the problem persists please contact [email protected] in good time and inform the relevant tender co-ordinator of your issue. You are strongly recommended not to leave uploading of all data to the last day. Neither TfL nor its e-procurement system provider will be responsible for any failure to upload data due to insufficient time being allowed by Bidders. If you encounter a problem with using the e-procurement system website that will prevent you from completing the ITT before the closing date and time you must:
Timeline
14 May 2026 → 27 Mar 2027 · 8 dates- Planning notice published155 days ago14 May 2026, 23:28 BST
- Market engagement105 days ago3 Jul 2026, 23:59 BST
TfL is conducting preliminary market engagement through a Market Sounding Questionnaire to understand current market interest, capability and capacity for the provision of Driver Quality Monitoring (DQM) Services for London buses. The engagement period commences on 11 June 2026 and will close at 5pm on 3 July 2026, following the deadline for receipt of questionnaire responses. Clarification questions may be submitted until 5pm on 19 June 2026 and TfL intends to issue responses by 26 June 2026. This exercise is for market engagement only and does not constitute a call for competition or a commitment to procure. TfL may, at its discretion, undertake further engagement with suppliers after reviewing the responses received.
Please reach out to [email protected] to obtain a copy of the MSQ document.
Both clarification questions and responses should be submitted via email to [email protected]
- Tender notice published18 days ago29 Sept 2026, 08:17 BST
- Next notice expected15 days ago2 Oct 2026, 00:59 BST
- Today16 Oct 2026
- Clarification questions byin 4 days20 Oct 2026, 23:59 BST
- Submission deadlinein 14 days30 Oct 2026, 12:00 GMT
- Award decision expected byin 79 days3 Jan 2027, 23:59 GMT
- Contract startsin 161 days27 Mar 2027
Notice history
9 events · 4 releases on Find a Tender · since 14 May 2026- Pipeline notice published14 May 2026, 23:28 BSTUK1
- Preliminary market engagement notice published11 Jun 2026, 13:47 BSTUK2
- Planned procurement notice published28 Sept 2026, 12:31 BSTUK3
- Published value updated28 Sept 2026, 12:31 BST
- Procurement method changed28 Sept 2026, 12:31 BST
- Deadline published: 30 Oct 202628 Sept 2026, 12:31 BST
- Tender notice published29 Sept 2026, 08:17 BSTUK4
- Status changed to active29 Sept 2026, 08:17 BST
- Deadline moved to 30 Oct 2026, 12:00 GMT29 Sept 2026, 08:17 BST+1 days · was 30 Oct 2026
Routine re-releases (4)
- 2026-05: 1 release · 14 May 2026
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Technical specifications o be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system Please complete the following steps: 1. Register interest for the tender by contacting the Procurement Lead [email protected] 2. Then register by completing the Supplier …
- Bidding documents and specifications To be able to participate in the tender, suppliers must be registered on TfL's SAP Ariba system Please complete the following steps: 1. Register interest for the tender by contacting the Procurement Lead [email protected] 2. Then register by completing the Supplier…
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender