Official UK procurement notice
Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire
Authority: Herefordshire Council (Local council)·Consortium: 2 public authorities
Re-procurement openTender for Community Family Help Service for Children and Families in Herefordshire · bids close
What is being bought
Published requirement descriptionHerefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.
The Technology Enabled Care Service comprises the following main functions:
- Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)
- Delivery and installation
- Collection, cleaning and recycling
- Service, maintenance and repairs
- Storage
- Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre
The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.
The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.
CPV: Health and social work services · Medical equipments, pharmaceuticals and personal care products · Other community, social and personal services
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality: 68
- Social Value: 12
- Price: 20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 25 Nov 2024, 21:18 GMT
- Last source update
- 22 Apr 2025, 15:50 BST
- Award evaluation window
- 29 Dec 2024 – …
- Authority reference
DN753509- FTS notice number
2025/S 000-016306- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04be9eFind a Tender
How it was run
Official notice- Submission deadline
- 5 Jan 2025, 23:30 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 29 Dec 2024, 23:30 GMT
Timeline
29 Dec 2024 → 22 Apr 2025 · 4 dates- Bids opened29 Dec 2024, 23:30 GMT
- Submission deadline5 Jan 2025, 23:30 GMT
- Contract starts18 Feb 2025
- Notice published22 Apr 2025, 15:50 BST
Notice history
2 events · 3 releases on Find a Tender · since 17 Dec 2024- Deadline moved to 5 Jan 2025, 23:30 GMT17 Dec 2024, 17:12 GMT+7 days · was 29 Dec 2024, 23:30 GMT
- Status changed to complete22 Apr 2025, 15:50 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | ValueValue excluding VAT: £2,500,000 · II.1.5 | Changes relate to increased budget figure for this service, and the Closing Time and Date for Submitting Tenders. Updated information in Specification: Budget and Timetable sections. | Changes relate to increased budget figure for this service, and the Closing Time and Date for Submitting Tenders. Updated information in Specification: Budget and Timetable sections. | |
| — | DeadlineTime limit for receipt of tenders or requests to participate · IV.2.2 | 29 Dec 2024 | 5 Jan 2025 | +7 d |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Nottingham Rehab Limited | £2,500,000 † | — | Awarded |
Contracts
Contract 016306-2025-1 · Nottingham Rehab Limited
- Signed
- 20 Mar 2025
- Value
- £2,500,000
- Period
- … – 31 Mar 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Herefordshire and Worcestershire Integrated Care Board (ICB)Contracting authority
Bidders & participating suppliers
1 commercial party on the notice- Nottingham Rehab Limited (trading as NRS Healthcare)Awarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.