Tender for the Management of the Catering Services at Pennine Academies Yorkshire

Timeline of Tender: Site Visits by Contractors See below Tender Return Deadline - 06/05/2022 Presentations - 24/05/2022 Reference Visit by School if required - 26/05/2022 Contract Award - 01/06/2022 Contract Agreement - 08/06/2022 Contract Start - 01/09/2022 Site Visits to attend: Clayton Village - 11.30am - 04/04/22 Crossley Hall - 12.15am - 04/04/22 Grove House - 11.00am - 07/04/22 Hollingwood - 11.00am - 04/04/22 Horton Grange/Farnham - 11.30am - 06/04/22 Laycock - 11.30am - 06/04/22 Presentations: A typical agenda is likely to be: Contractors will have 45 minutes to deliver a presentation to the Trust. The agenda will be a short introduction - approximately 5 minutes, followed by a presentation of foods that the Trust would expect to see on the day-to-day menus - approximately 25 minutes, and then followed by questions and answers - approximately 15 minutes. It will be a requirement of the presentation that the area or operations manager who would have direct responsibility for the contract is present. Objectives: The Trust's objectives for the new contract are as follows: - • A catering service that is well managed and requires minimal involvement from the Trust's management team. • A strong Contractor Area Manager who will develop and lead the team to deliver exceptional customer service, a consistently high-quality food offer and spend a substantial amount of time on site at the outset to undertake this. • A Contractor who is proactive in their relationship management with the Trust, with good communication with key staff in each school. • A Contractor with a clean line of communication and escalations for the schools to deal with any issues efficiently and effectively. • Investment in the Trust's Catering service through increased marketing, equipment to enhance the services and educational events in return for a tenure of contract. • Develop a partnership with a Contractor with a strong ethical policy, who will not only educate pupils on recycling, the environment, reducing their carbon footprint but also facilitate this and lead by example. • Encourage the pupils and service to reduce plastics, increase recycling, reduce delivery miles and food waste. • To find a Contractor who can work with the Trust to help those in the community who may be struggling to buy food for their families. • A higher number of students and staff using the facilities by providing a high quality, affordable and nutritious meal. • A catering service that encourages students to take a heathy and balanced meal on a regular basis but also gives them the opportunity to try new foods that they may not have tried before. • Food and drinks that look appetising and are attractively presented. • A hospitality service that will help showcase the Trust through events to parents and visitors. • A Contractor that adopts a flexible and proactive approach to all Trust activities. • A service that is professionally merchandised and marketed with discretion and to the mutual benefit of the Trust and the Contractor across both primary settings. • A Contractor that operates using the optimum level of staffing and management structure to support the Contract and the Schools. Additional information: To receive the full ITT documentation - Email admin@redboxcs.com for the attention of Neil Meadows or Chris Webster. The main evaluation is split 50/50 with financial and quality. References will be collected as part of the evaluation. Presentations are the second round of evaluation, they are not included in the main evaluation scoring.