Tender for the Management of the Catering Services at Notre Dame Roman Catholic Girls' School

All of the tenders will be subject to a detailed evaluation process which will be based on an appropriate balance between sound commercial principles, technical expertise and a firm commitment to meeting all of the School's requirements.

The School wish to be at the forefront of school catering and as such require a modern, branded offer that reflects the leading trends in the industry.

At this time, the Schools wish is to commence a catering contract, with a partner who shares their vision for a customer-focused service that attracts the maximum number of students. The meals that are to be provided must be appealing to customers, imaginative, provide good value for money and be nutritionally balanced to encourage all students to make an educated choice.

The objectives for the new contract are as follows:-

• A catering service that is well managed and requires minimal involvement from the school management team.
• A strong Contractor Area Manager who will develop and lead the team to deliver exceptional customer service, a consistently high quality food offer and spend a substantial amount of time on site at the outset to undertake this.
• A Contractor who is proactive in their relationship management with the School, with good communication with key staff in school.
• A Contractor with a clean line of communication and escalations for the school to deal with any issues efficiently and effectively.
• Investment in the Catering service through increased marketing, equipment to enhance the services and educational events in return for a tenure of contract.
• Develop a partnership with a Contractor with a strong ethical policy, who will not only educate pupils on recycling, the environment, reducing their carbon footprint but also facilitate this and lead by example.
• Encourage the pupils and service to reduce plastics, increase recycling, reduce delivery miles and food waste.
• A higher number of students and staff using the facilities by providing a high quality, affordable and nutritious meal.
• A catering service that encourages students to take a heathy and balanced meal on a regular basis but also gives them the opportunity to try new foods that they may not have tried before.
• Food and drinks that look appetising and are attractively presented.
• A Contractor that adopts a flexible and proactive approach to all activities.
• A service that is professionally merchandised and marketed with discretion and to the mutual benefit of the school and the Contractor.
• A Contractor that operates using the optimum level of staffing and management structure to support the Contract and the School.