Official UK procurement notice
Tender for STAR Call Monitoring and Care Planning
Authority: Sandwell Metropolitan Borough Council (Local council)
What is being bought
Published requirement descriptionSandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wished to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment and Reablement) Call monitoring and Care Planning System("the Invitation to Tender")
CPV: Document management software package · Document management system · IT software package · Scheduling software package
How this framework works
From the published notice- Places
- up to 1 suppliers · 3 bids received (3.0 per place) · 1 appointed (full)
- Framework period
- 4 yrs from 10 Feb 2025, Not Applicable
The lotProcurement structure
single lot · value publishedLot #1Please refer to the ITT documentsAwardedPublished value£250,000
Please refer to the ITT documents. Additional information: Please note that this is a two year contract with the option to extend for a further 1 (one) plus 1 (one) years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Suitability
Please refer to the ITT documents
- Economic & financial standing
Please refer to the ITT documents
Minimum: Please refer to the ITT documents - Technical & professional ability
Please refer to the ITT documents
Minimum: Please refer to the ITT documents
- “Tender for STAR Call Monitoring and Care Planning” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 26 Sept 2024, 09:17 BST
- Last source update
- 18 Feb 2025, 11:00 GMT
- Award evaluation window
- 28 Oct 2024 – …
- Authority reference
SMBC 24037- FTS notice number
2025/S 000-005535- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a2ffFind a Tender
- Review procedure
Please refer to the ITT documents
Publisher note: The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order to View the On-Line Questionnaire and Submit a Tender, you will be required to` Opt-In`. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.
How it was run
Official notice- Appointment period ends
- 28 Oct 2024, 15:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 28 Oct 2024, 15:00 GMT
Timeline
28 Oct 2024 → 18 Feb 2025 · 4 dates- Admission / appointment period endsperiod end, not a bid countdown28 Oct 2024, 15:00 GMT
- Bids opened28 Oct 2024, 15:00 GMT
- Contract starts10 Feb 2025
- Notice published18 Feb 2025, 11:00 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete18 Feb 2025, 11:00 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
STAR Call Monitoring and Care Planning
- Signed
- 4 Feb 2025
- Value
- £99,760
- Period
- … – 9 Feb 2029
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High Court of EnglandReview body
Framework contractors & participating bidders
1 commercial party on the notice- OneTouch Telecare Ltd t/a OneTouch HealthFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.