Find a TenderClosedTender notice
Published 21 Apr 2026, 09:06 BST

Official UK procurement notice

Tender for Domestic Abuse Support Services in Herefordshire

Official notice

Authority: Herefordshire Council (Local council)

2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£3,674,743total for 2 lots · £4,409,692 inc. VAT · 1 value update
Submissions closed 7 Oct 2026
Lots 2see the lot list below
Contract term 2 yrs 3 moends 31 Mar 2029 · up to 31 Mar 2033 with extensions · starts 4 Jan 2027

What is being bought2 lots · detail below

Published requirement description

Herefordshire Council is inviting tenders for the provision of specialist domestic abuse services to meet its statutory duties under Part 4 of the Domestic Abuse Act 2021. The procurement is divided into two lots:

Lot 1 - Safe Accommodation Service

Lot 2 - Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support

Prospective suppliers must demonstrate the ability to secure and maintain suitable accommodation within Herefordshire for the duration of the contract or provide evidence of robust arrangements to do so.

Bidders may submit a tender for one or both Lots depending on the services they are able to deliver and their capability and capacity to meet the requirements of the relevant Lot(s). The Council intends to appoint a maximum of one supplier for each Lot.

Contract Duration: Mobilisation from 4 January 2027, service commencement from 1 April 2027 to 31 March 2029, with the option to extend for up to a further 48 months. Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.

Estimated Contract Values:

Lot 1: £742,366 for the initial two-year contract period.

Lot 2: £480,609 for the initial two-year contract period.

Future Funding and Contract Value Information:

The Council receives external grant funding to support delivery of all services within Lot 1 and Lot 2. Funding is currently confirmed for the initial two-year contract period only.

Future grant funding beyond 31 March 2029 has not yet been confirmed. It is anticipated that the future funding will be in line with 2027-2029, however it is not guaranteed. Should the Council elect to extend either contract, extension decisions will be subject to funding availability, identified service need, satisfactory performance and the Council's internal governance processes. At that point, the Council will engage with the successful provider(s) regarding available funding and resulting service requirements.

Funding available during any extension period may be higher or lower than current funding levels. As a result, service volumes, accommodation capacity and activity levels may increase or decrease accordingly.

Bidders must be aware that if no Grant Funding is allocated for 2029/30 onwards, then it is very likely that no contract extension will be awarded.

Important Note: The contract values stated above relate to commissioned support services only and do not include Housing Benefit income or other accommodation-related income that may be received directly by the successful provider. The Council will not underwrite accommodation-related costs.

  • The authority expects to re-tender this requirement around 1 Sept 2032, 23:59 BST.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£3,674,743 together) · same evaluation weights on every lot
Lot #1Safe Accommodation ServiceRenewal 2 yrs 3 moSMEVCSEPublished value£2,231,698

The service will provide refuge and dispersed safe accommodation alongside specialist domestic abuse support for victim-survivors and their children who require urgent access to safe accommodation due to immediate or high risk of harm. The successful provider will be responsible for supplying and maintaining a minimum of 20 units of safe accommodation (comprising an appropriate mix of refuge and dispersed accommodation) and 1 emergency unit within Herefordshire, and delivering associated specialist support to enable safe access, recovery and move-on. At least one dispersed property must be fully accessible for individuals or families with physical disabilities or mobility needs.

Contract period: 4 Jan 2027 – 31 Mar 2029 (2 yrs 3 mo) · up to 31 Mar 2033 with extensionsValue: £2,231,698 exc. VAT · £2,678,038 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.
Lot #2Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy SupportRenewal 2 yrs 3 moSMEPublished value£1,443,045

The service will provide a countywide domestic abuse support offer including prevention and early intervention support, floating and outreach support, support linked to Sanctuary Scheme provision, structured group and whole-family interventions, housing-related advocacy, and dispersed safe accommodation. The successful provider will be required to provide a minimum of 8 dispersed safe accommodation properties within Herefordshire, including at least 1 fully accessible property suitable for individuals or families with physical disabilities or mobility needs.

Contract period: 4 Jan 2027 – 31 Mar 2029 (2 yrs 3 mo) · up to 31 Mar 2033 with extensionsValue: £1,443,045 exc. VAT · £1,731,654 inc. VAT
Delivery: West MidlandsEligibility: SME eligible
Extensions: Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 73%Price: 15%Social value: 12%
Published award criteria (3)
  • Quality
  • Social Value
  • Price
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2032
First published
21 Apr 2026, 09:06 BST
Last source update
1 Sept 2026, 16:37 BST
Award evaluation window
Submission end – 24 Nov 2026
Authority reference
DN827979
FTS notice number
2026/S 000-082836
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
West Midlands (UKG11)
Official registry OCID
ocds-h6vhtk-0686df Find a Tender
Review and risk notes
Risks

The Council has identified the following known risks as risks which could affect the satisfactory performance of the Contract, but which because of their nature and uncertainty as to the impact or extent, cannot be fully addressed or quantified.

Where responsibility for such risks is not otherwise allocated within the Contract (including Change in Law or Force Majeure), these may give rise to lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, subject to the Variation Procedure.

Risks may include, but are not limited to:

  • Changes to statutory duties or guidance, including Part 4 of the Domestic Abuse Act 2021
  • Changes to funding arrangements, including the level of funding, continuation and conditions of the funding available, including the Domestic Abuse Safe Accommodation Grant
  • Changes to Housing Benefit or specified accommodation rules
  • Fluctuations in demand for safe accommodation
  • Workforce and sector capacity challenges
  • Property availability and accommodation supply constraints
  • Changes to safeguarding requirements or multi-agency frameworks
  • Local system changes or co-commissioning arrangements

Where such risks materialise, the Council may make lawful modifications to the Contract, including adjustments to service scope, delivery model, capacity, performance requirements, or contract value, where necessary to maintain satisfactory performance.

Nothing in this clause limits the Supplier's obligations or liabilities under the Contract.

The Council reserves the right to make lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, including in response to unforeseen circumstances. Any such modifications will be limited to what is necessary and will comply with statutory requirements, including value thresholds and transparency obligations.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
7 Oct 2026, 12:00 BST
Clarification deadline
24 Sept 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal' (project reference DN827979).

Interested parties are invited to review the tender documentation by registering on the portal (ProContract) and expressing an interest in the opportunity.

Please note that tenders must be submitted exclusively via the Procontract e-tendering portal at www.supplyingthesouthwest.org.uk ↗ by the closing date and time as indicated in the timetable. Submissions received by any other means will not be considered.

To register with ProContract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: www.supplyingthesouthwest.org.uk ↗

Timeline

21 Apr 2026 → 4 Jan 2027 · 8 dates
  1. Planning notice published183 days ago
    21 Apr 2026, 09:06 BST
  2. Market engagement139 days ago
    4 Jun 2026, 23:59 BST

    Herefordshire Council has published the market engagement notice on the 'Supplying the Southwest Portal', project reference DN813608. To view the documentation related to this Market Engagement Event you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.

    Closing date for registration - 17:00 on Friday 29 May 2026.

    To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: www.supplyingthesouthwest.org.uk ↗

  3. Next notice expected62 days ago
    20 Aug 2026, 23:59 BST
  4. Tender notice published50 days ago
    1 Sept 2026, 16:37 BST
  5. Clarification questions by27 days ago
    24 Sept 2026, 17:00 BST
  6. Submission deadline14 days ago
    7 Oct 2026, 12:00 BST
  7. Today
    21 Oct 2026
  8. Award decision expected byin 35 days
    24 Nov 2026, 23:59 GMT
  9. Contract startsin 75 days
    4 Jan 2027

Notice history

8 events · 3 releases on Find a Tender · since 21 Apr 2026
  1. Preliminary market engagement notice published
    21 Apr 2026, 09:06 BST
    UK2
  2. Pipeline notice published
    12 Jun 2026, 08:38 BST
    UK1
  3. Status changed to planned
    12 Jun 2026, 08:38 BST
  4. Tender notice published
    1 Sept 2026, 16:37 BST
    UK4
  5. Published value published: £3,674,743
    1 Sept 2026, 16:37 BST
  6. Status changed to active
    1 Sept 2026, 16:37 BST
  7. Procurement method changed
    1 Sept 2026, 16:37 BST
  8. Deadline published: 7 Oct 2026, 12:00 BST
    1 Sept 2026, 16:37 BST

Contracting authority & participating public bodies

Herefordshire Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDTG-2978-LHCN Herefordshire Council, Plough Lane, Hereford, West Midlands, HR4 0LEContact name, email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender