Official UK procurement notice
Tender for Domestic Abuse Support Services in Herefordshire
Authority: Herefordshire Council (Local council)
What is being bought2 lots · detail below
Published requirement descriptionHerefordshire Council is inviting tenders for the provision of specialist domestic abuse services to meet its statutory duties under Part 4 of the Domestic Abuse Act 2021. The procurement is divided into two lots:
Lot 1 - Safe Accommodation Service
Lot 2 - Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy Support
Prospective suppliers must demonstrate the ability to secure and maintain suitable accommodation within Herefordshire for the duration of the contract or provide evidence of robust arrangements to do so.
Bidders may submit a tender for one or both Lots depending on the services they are able to deliver and their capability and capacity to meet the requirements of the relevant Lot(s). The Council intends to appoint a maximum of one supplier for each Lot.
Contract Duration: Mobilisation from 4 January 2027, service commencement from 1 April 2027 to 31 March 2029, with the option to extend for up to a further 48 months. Any extensions are subject to future Domestic Abuse Safe Accommodation Grant and the Public Health Ringfenced Grant funding availability, supplier's satisfactory performance, and Council internal governance approval.
Estimated Contract Values:
Lot 1: £742,366 for the initial two-year contract period.
Lot 2: £480,609 for the initial two-year contract period.
Future Funding and Contract Value Information:
The Council receives external grant funding to support delivery of all services within Lot 1 and Lot 2. Funding is currently confirmed for the initial two-year contract period only.
Future grant funding beyond 31 March 2029 has not yet been confirmed. It is anticipated that the future funding will be in line with 2027-2029, however it is not guaranteed. Should the Council elect to extend either contract, extension decisions will be subject to funding availability, identified service need, satisfactory performance and the Council's internal governance processes. At that point, the Council will engage with the successful provider(s) regarding available funding and resulting service requirements.
Funding available during any extension period may be higher or lower than current funding levels. As a result, service volumes, accommodation capacity and activity levels may increase or decrease accordingly.
Bidders must be aware that if no Grant Funding is allocated for 2029/30 onwards, then it is very likely that no contract extension will be awarded.
Important Note: The contract values stated above relate to commissioned support services only and do not include Housing Benefit income or other accommodation-related income that may be received directly by the successful provider. The Council will not underwrite accommodation-related costs.
- The authority expects to re-tender this requirement around 1 Sept 2032, 23:59 BST.
CPV: Health and social work services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£3,674,743 together) · same evaluation weights on every lotLot #1Safe Accommodation ServiceRenewalPublished value£2,231,698
The service will provide refuge and dispersed safe accommodation alongside specialist domestic abuse support for victim-survivors and their children who require urgent access to safe accommodation due to immediate or high risk of harm. The successful provider will be responsible for supplying and maintaining a minimum of 20 units of safe accommodation (comprising an appropriate mix of refuge and dispersed accommodation) and 1 emergency unit within Herefordshire, and delivering associated specialist support to enable safe access, recovery and move-on. At least one dispersed property must be fully accessible for individuals or families with physical disabilities or mobility needs.
Lot #2Whole Family Community-Based Domestic Abuse Support Service, Dispersed Safe Accommodation and Housing Advocacy SupportRenewalPublished value£1,443,045
The service will provide a countywide domestic abuse support offer including prevention and early intervention support, floating and outreach support, support linked to Sanctuary Scheme provision, structured group and whole-family interventions, housing-related advocacy, and dispersed safe accommodation. The successful provider will be required to provide a minimum of 8 dispersed safe accommodation properties within Herefordshire, including at least 1 fully accessible property suitable for individuals or families with physical disabilities or mobility needs.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality
- Social Value
- Price
- Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Sept 2032
- First published
- 21 Apr 2026, 09:06 BST
- Last source update
- 1 Sept 2026, 16:37 BST
- Award evaluation window
- Submission end – 24 Nov 2026
- Authority reference
DN827979- FTS notice number
2026/S 000-082836- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0686dfFind a Tender
- Risks
The Council has identified the following known risks as risks which could affect the satisfactory performance of the Contract, but which because of their nature and uncertainty as to the impact or extent, cannot be fully addressed or quantified.
Where responsibility for such risks is not otherwise allocated within the Contract (including Change in Law or Force Majeure), these may give rise to lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, subject to the Variation Procedure.
Risks may include, but are not limited to:
- Changes to statutory duties or guidance, including Part 4 of the Domestic Abuse Act 2021
- Changes to funding arrangements, including the level of funding, continuation and conditions of the funding available, including the Domestic Abuse Safe Accommodation Grant
- Changes to Housing Benefit or specified accommodation rules
- Fluctuations in demand for safe accommodation
- Workforce and sector capacity challenges
- Property availability and accommodation supply constraints
- Changes to safeguarding requirements or multi-agency frameworks
- Local system changes or co-commissioning arrangements
Where such risks materialise, the Council may make lawful modifications to the Contract, including adjustments to service scope, delivery model, capacity, performance requirements, or contract value, where necessary to maintain satisfactory performance.
Nothing in this clause limits the Supplier's obligations or liabilities under the Contract.
The Council reserves the right to make lawful modifications in accordance with Schedule 8 of the Procurement Act 2023, including in response to unforeseen circumstances. Any such modifications will be limited to what is necessary and will comply with statutory requirements, including value thresholds and transparency obligations.
How it was run
Official notice- Submission deadline
- 7 Oct 2026, 12:00 BST
- Clarification deadline
- 24 Sept 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal' (project reference DN827979).
Interested parties are invited to review the tender documentation by registering on the portal (ProContract) and expressing an interest in the opportunity.
Please note that tenders must be submitted exclusively via the Procontract e-tendering portal at www.supplyingthesouthwest.org.uk ↗ by the closing date and time as indicated in the timetable. Submissions received by any other means will not be considered.
To register with ProContract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: www.supplyingthesouthwest.org.uk ↗
Timeline
21 Apr 2026 → 4 Jan 2027 · 8 dates- Planning notice published183 days ago21 Apr 2026, 09:06 BST
- Market engagement139 days ago4 Jun 2026, 23:59 BST
Herefordshire Council has published the market engagement notice on the 'Supplying the Southwest Portal', project reference DN813608. To view the documentation related to this Market Engagement Event you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.
Closing date for registration - 17:00 on Friday 29 May 2026.
To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: www.supplyingthesouthwest.org.uk ↗
- Next notice expected62 days ago20 Aug 2026, 23:59 BST
- Tender notice published50 days ago1 Sept 2026, 16:37 BST
- Clarification questions by27 days ago24 Sept 2026, 17:00 BST
- Submission deadline14 days ago7 Oct 2026, 12:00 BST
- Today21 Oct 2026
- Award decision expected byin 35 days24 Nov 2026, 23:59 GMT
- Contract startsin 75 days4 Jan 2027
Notice history
8 events · 3 releases on Find a Tender · since 21 Apr 2026- Preliminary market engagement notice published21 Apr 2026, 09:06 BSTUK2
- Pipeline notice published12 Jun 2026, 08:38 BSTUK1
- Status changed to planned12 Jun 2026, 08:38 BST
- Tender notice published1 Sept 2026, 16:37 BSTUK4
- Published value published: £3,674,7431 Sept 2026, 16:37 BST
- Status changed to active1 Sept 2026, 16:37 BST
- Procurement method changed1 Sept 2026, 16:37 BST
- Deadline published: 7 Oct 2026, 12:00 BST1 Sept 2026, 16:37 BST
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender