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Find a TenderAwardedContract details notice
Published 27 Jan 2026, 10:05 GMT

Official UK procurement notice

Tenant Satisfaction Surveys · UK public procurement notice

Official notice

Authority: Ashford Borough Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery: South East (UKJ4)
Published estimate£65,000≈ £33k / year · £78,000 inc. VAT24.5% below published estimate
Submissions closed 20 Feb 2026awarded 14 Apr 2026
Awarded to The Leadership Factor Ltd
Contract term 2 yrsends 12 Apr 2028 · up to 12 Apr 2029 with extensions · starts 13 Apr 2026

What is being bought

Published requirement description

Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.

CPV: Survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£65,000
Contract period: 13 Apr 2026 – 12 Apr 2028 (2 yrs) · up to 12 Apr 2029 with extensionsValue: £65,000 exc. VAT · £78,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: Possible 12 month extension
79311000 Survey services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Criterion 2: 60%
  • Criterion 3: 10%
  • Criterion 1: 30%
Published award criteria (3)
  • Criterion 1: 30%
  • Criterion 2: 60%
  • Criterion 3: 10%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
27 Jan 2026, 10:05 GMT
Last source update
14 Apr 2026, 12:12 BST
Authority reference
ASH/25/165
FTS notice number
2026/S 000-006937
Latest notice
Contract details notice (UK7)
Classification (CPV)
Survey services
Delivery area
South East (UKJ4)
Official registry OCID
ocds-h6vhtk-060f42 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
20 Feb 2026, 10:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Tenders to be submitted via the Delta eSourcing portal www.kentbusinessportal.org.uk ↗

Timeline

27 Jan 2026 → 14 Apr 2026 · 4 dates
  1. Tender notice published266 days ago
    27 Jan 2026, 10:05 GMT
  2. Submission deadline242 days ago
    20 Feb 2026, 10:00 GMT
  3. Contract starts191 days ago
    13 Apr 2026, 00:00 BST
  4. Latest notice published189 days ago
    14 Apr 2026, 12:12 BST

Notice history

3 events · 2 releases on Find a Tender · since 27 Jan 2026
  1. Tender notice published
    27 Jan 2026, 10:05 GMT
    UK4
  2. Contract details notice published
    14 Apr 2026, 12:12 BST
    UK7
  3. Status changed to complete
    14 Apr 2026, 12:12 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £49,0951 contract exc. VAT
Contracts signed 1latest 14 Apr 2026
Awarded toValueDateStatus
The Leadership Factor LtdSME£49,095 †—Awarded

Contracts

  • Contract 1 · The Leadership Factor LtdSME

    Signed
    14 Apr 2026
    Value
    £49,095
    Period
    30 Apr 2026 – 30 Apr 2028 · up to 12 Apr 2029 with extensions
    Status
    active
    Extensions
    Possible 12 month extension

Contracting authority & participating public bodies

Ashford Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJTC-7477-RLVM International House,, Dover Place, Ashford, South East, TN23 1HUContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • The Leadership Factor LtdAwarded supplier Taylor Hill Mill, Huddersfield, Yorkshire & Humber, HD4 6JAContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender