Official UK procurement notice
Tenant Satisfaction Measures (TSM) Perception Surveys
Authority: London Borough of Hammersmith and Fuham (Local council)
Sectors: Business Services & Consultancy (79) Delivery: UK
Awarded value£132,297published contract · inc. VAT
Awarded 7 Nov 2025
Awarded to BMG Research Limited
What is being bought
Published requirement descriptionProcurement to engage an independent research company to design and deliver Tenant Satisfaction Measures (TSM) perception surveys for two years to meet the requirements of the Regulator of Social Housing’s Transparency, Influence and Accountability Standard, and Tenant Satisfaction Measures Guidance.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Below threshold - limited competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 20 Nov 2025, 09:25 GMT
- Last source update
- 20 Nov 2025, 09:25 GMT
- Authority reference
Ref: itt_19096- FTS notice number
2025/S 000-075477- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05e4f5Find a Tender
Notice history
1 event · 1 release on Find a Tender- Contract details notice published20 Nov 2025, 09:25 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value (inc. VAT) £132,2971 contract inc. VAT; no net value published
Contracts signed 1latest 7 Nov 2025
| Awarded to | Value | Date | Status |
|---|---|---|---|
| BMG Research Limited | £132,297 inc. VAT † | — | Awarded |
Contracts
Contract 1 · BMG Research Limited
- Signed
- 7 Nov 2025
- Value
- £132,297 inc. VAT
- Period
- 7 Nov 2025 – 6 Nov 2027
- Status
- active
4 agreed KPIs: 1. Failure to provide any of the following: i. Service Continuity Plan; ii. Exit Strategy and Plan; iii. Management Information Report and KPI information iv. Risk Register; and v. Other documents requested by the Council (acting reasonably), to allow management of the service and/or Contract. per occasion, by the identified timescale(s) and/or scheduled deadline date(s). · 2. Compliance with the Regulations · 3. Surveys Delivered in Accordance with the Plan for Delivering 1,100 …
- 1. Failure to provide any of the following: i. Service Continuity Plan; ii. Exit Strategy and Plan; iii. Management Information Report and KPI information iv. Risk Register; and v. Other documents requested by the Council (acting reasonably), to allow management of the service and/or Contract. per occasion, by the identified timescale(s) and/or scheduled deadline date(s).
- 2. Compliance with the Regulations
- 3. Surveys Delivered in Accordance with the Plan for Delivering 1,100
- 4. Provision of Information and Data within 48 hours of Request
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- BMG Research LtdAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender