← Back to search results

ClosedFind a Tender · UK4

Tenant Perception Survey

Buyer: Rotherham Borough Council →

View official notice ↗Official source

BuyerRotherham Borough Council
StatusClosed
Deadline30 Jun 2026
Value£85,000
Published16 Jun 2026

What is being bought

The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements. The Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.

Delivery location

UKE, GB

Categories

Survey services 79311000

Lot details

Lot 1

No lot description published.

Statusactive
Value£85,000
Contract periodFrom 1 Aug 2026 to 31 Jul 2031
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Survey servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Survey services (79311000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7912,5464 median · 30.5 average (5,237 of 12,546 with a bid count)3.2 average (5,859 of 12,546 with named award suppliers)1 comparable price pairs
Same buyer2Not publishedNot publishedNot published
Delivery region: UKE4094 median · 79.4 average (156 of 409 with a bid count)5.7 average (182 of 409 with named award suppliers)Not published
Similar published value (0.5×–2×)6875 median · 6.5 average (4 of 687 with a bid count)1 average (4 of 687 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06b58d
Latest release ID056829-2026
Latest release timestampTue Jun 16 2026 16:06:10 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/056829-2026
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-06-30T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsTender documents can be found at https://yortender.eu-supply.com/login.asp?B=YORTENDER. The project ID is 100111593. All correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept up to date. Failure to do so could result in missed communication and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and timescales will not be extended. Technical Issues: If you experience technical issues surrounding the use of the YORtender system you should request support from the system provider (Mercell) by logging a ticket at email: uksupport@eu-supply.com or telephone: 0800 840 2050. Please note office working hours are 09:00 - 17:00.
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£85,000
Tender lots in source1
Tender items in source1
Tender documents in source1
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
16 Jun 2026tenderUpdate056829-2026
16 Jun 2026tender056458-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "056829-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-06-16T17:06:10+01:00",
  "ocid": "ocds-h6vhtk-06b58d",
  "buyer": {
    "id": "GB-PPON-PGYC-3376-BGQP",
    "name": "Rotherham Borough Council"
  },
  "tender": {
    "id": "25-256",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 85000
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "description": "Mandatory Criteria\nQuality Criteria (Method Statement Questions) 70%\nPrice Criteria 30%"
        },
        "contractPeriod": {
          "endDate": "2031-07-31T23:59:59+01:00",
          "startDate": "2026-08-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "Tenant Perception Survey",
    "value": {
      "currency": "GBP",
      "amountGross": 85000
    },
    "status": "active",
    "documents": [
      {
        "id": "056829-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/056829-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-06-16T17:06:10+01:00"
      }
    ],
    "amendments": [
      {
        "id": "056829-2026",
        "description": "YORtender project ID has been updated to 100111593"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements.\nThe Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.",
    "tenderPeriod": {
      "endDate": "2026-06-30T12:00:00+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tender documents can be found at https://yortender.eu-supply.com/login.asp?B=YORTENDER. The project ID is 100111593.\nAll correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept up to date. Failure to do so could result in missed communication and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and timescales will not be extended.\nTechnical Issues: If you experience technical issues surrounding the use of the YORtender system you should request support from the system provider (Mercell) by logging a ticket at email: uksupport@eu-supply.com or telephone: 0800 840 2050. Please note office working hours are 09:00 - 17:00.",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYC-3376-BGQP",
      "name": "Rotherham Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Rotherham",
        "postalCode": "S60 1AE",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, Main Street"
      },
      "details": {
        "url": "https://www.rotherham.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYC-3376-BGQP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement.corporate@rotherham.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
16 Jun 2026 · 056829-2026 · tenderUpdate
{
  "id": "056829-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-06-16T17:06:10+01:00",
  "ocid": "ocds-h6vhtk-06b58d",
  "buyer": {
    "id": "GB-PPON-PGYC-3376-BGQP",
    "name": "Rotherham Borough Council"
  },
  "tender": {
    "id": "25-256",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 85000
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "description": "Mandatory Criteria\nQuality Criteria (Method Statement Questions) 70%\nPrice Criteria 30%"
        },
        "contractPeriod": {
          "endDate": "2031-07-31T23:59:59+01:00",
          "startDate": "2026-08-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "Tenant Perception Survey",
    "value": {
      "currency": "GBP",
      "amountGross": 85000
    },
    "status": "active",
    "documents": [
      {
        "id": "056829-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/056829-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-06-16T17:06:10+01:00"
      }
    ],
    "amendments": [
      {
        "id": "056829-2026",
        "description": "YORtender project ID has been updated to 100111593"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements.\nThe Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.",
    "tenderPeriod": {
      "endDate": "2026-06-30T12:00:00+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tender documents can be found at https://yortender.eu-supply.com/login.asp?B=YORTENDER. The project ID is 100111593.\nAll correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept up to date. Failure to do so could result in missed communication and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and timescales will not be extended.\nTechnical Issues: If you experience technical issues surrounding the use of the YORtender system you should request support from the system provider (Mercell) by logging a ticket at email: uksupport@eu-supply.com or telephone: 0800 840 2050. Please note office working hours are 09:00 - 17:00.",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYC-3376-BGQP",
      "name": "Rotherham Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Rotherham",
        "postalCode": "S60 1AE",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, Main Street"
      },
      "details": {
        "url": "https://www.rotherham.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYC-3376-BGQP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement.corporate@rotherham.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
16 Jun 2026 · 056458-2026 · tender
{
  "id": "056458-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-06-16T10:00:15+01:00",
  "ocid": "ocds-h6vhtk-06b58d",
  "buyer": {
    "id": "GB-PPON-PGYC-3376-BGQP",
    "name": "Rotherham Borough Council"
  },
  "tender": {
    "id": "25-256",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 85000
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "description": "Mandatory Criteria\nQuality Criteria (Method Statement Questions) 70%\nPrice Criteria 30%"
        },
        "contractPeriod": {
          "endDate": "2031-07-31T23:59:59+01:00",
          "startDate": "2026-08-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          }
        ]
      }
    ],
    "title": "Tenant Perception Survey",
    "value": {
      "currency": "GBP",
      "amountGross": 85000
    },
    "status": "active",
    "documents": [
      {
        "id": "056458-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/056458-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-06-16T10:00:15+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements.\nThe Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.",
    "tenderPeriod": {
      "endDate": "2026-06-30T12:00:00+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tender documents can be found at https://yortender.eu-supply.com/login.asp?B=YORTENDER. The project ID is 100109237.\nAll correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept up to date. Failure to do so could result in missed communication and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and timescales will not be extended.\nTechnical Issues: If you experience technical issues surrounding the use of the YORtender system you should request support from the system provider (Mercell) by logging a ticket at email: uksupport@eu-supply.com or telephone: 0800 840 2050. Please note office working hours are 09:00 - 17:00.",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PGYC-3376-BGQP",
      "name": "Rotherham Borough Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE31",
        "country": "GB",
        "locality": "Rotherham",
        "postalCode": "S60 1AE",
        "countryName": "United Kingdom",
        "streetAddress": "Riverside House, Main Street"
      },
      "details": {
        "url": "https://www.rotherham.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYC-3376-BGQP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement.corporate@rotherham.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}