Find a Tender
cancelled
Official procurement procedure
Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council
Telephone and data transmission services
Telephone operator services
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: South Norfolk District Council: "Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council". Published status: cancelled. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | South Norfolk District Council | Scope & Categories | Not published | Submission Window | cancelled No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: South Norfolk District Council
Market Analytics
Derived from OCDS awards & bid statistics
Published history for South Norfolk District Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
Not availableNo published reports
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthoritySouth Norfolk District Council | Procedure methodNot published | Procurement categoryNot published |
Statuscancelled | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published16 Jun 2023, 15:52 BST | Last source update16 Jun 2023, 15:52 BST | Recurring procurementNot published |
ClassificationTelephone and data transmission services, Telephone operator services | ||
Delivery area | ||
OCIDocds-h6vhtk-03d5eb | ||
What is being bought
You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.
What changed
From the official release history
- tender value changed
16 Jun 2023, 15:52 BST - Status changed to cancelled
16 Jun 2023, 15:52 BST - Official notice release published
16 Jun 2023, 15:52 BST - Submission deadline changed to published date
16 Jun 2023, 15:52 BST - Published value updated to £397,000
13 Jun 2023, 16:08 BST - Status changed to active
13 Jun 2023, 16:08 BST - Official notice release published
13 Jun 2023, 16:08 BST - Submission deadline changed to 30 Jun 2023, 12:00 BST
13 Jun 2023, 16:08 BST - Buyer information updated
13 Jun 2023, 16:08 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedYou are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
16 Jun 2023, 15:52 BST - Award unsuccessful
Not published · Not published
Commercial outcome and competition
Awards Telephony Contact Centre System Replacement Not published · Not published · unsuccessful |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
South Norfolk District Council
Contracting authority GB-FTS-85073Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published