Find a TenderAwardedContract details notice
Published 9 Apr 2025, 14:22 BST

Official UK procurement notice

Provision of a new Direct Routing Telephone System

Official notice

Authority: Grwp Cynefin (Public body)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Published estimate£40,000≈ £13k / year · £48,000 inc. VAT
Submissions closed 21 Apr 2025awarded 23 Jun 2025
Awarded to Gradwell Communications Ltd
Contract term 3 yrsends 1 May 2028 · starts 1 May 2025

What is being bought

Published requirement description

Mae Grŵp Cynefin ar hyn o bryd yn gwahodd tendrau ar gyfer system ffôn llwybro uniongyrchol newydd, gan gynnwys darpariaeth ar gyfer cefnogaeth 3 blynedd. Grŵp Cynefin is currently inviting tenders for a new direct routing telephone system, including a provision for 3 year support.

CPV: Telecommunications services

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 yrsSMEVCSEPublished value£40,000
Contract period: 1 May 2025 – 1 May 2028 (3 yrs)Value: £40,000 exc. VAT · £48,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Quality: 50%
  • Cost: 50%
Published award criteria (2)
  • Cost: Cost of licencing and ongoing annual maintenance
  • Quality: Quality method statements as outlined in the tender documentation.
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Apr 2025, 14:22 BST
Last source update
14 Aug 2025, 12:10 BST
Authority reference
GC-0408
FTS notice number
2025/S 000-013988
Latest notice
Contract details notice (UK7)
Classification (CPV)
Telecommunications services
Delivery area
UKWales (UKL11)
Official registry OCID
ocds-h6vhtk-04ffb7 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
21 Apr 2025, 17:00 BST
Clarification deadline
18 Apr 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Please visit in-tendhost.co.uk/grwpcynefin ↗ to register/login then search for the tender reference: GC-0408.

Timeline

9 Apr 2025 → 14 Aug 2025 · 5 dates
  1. Tender notice published
    9 Apr 2025, 14:22 BST
  2. Clarification questions by
    18 Apr 2025, 17:00 BST
  3. Submission deadline
    21 Apr 2025, 17:00 BST
  4. Contract starts
    1 May 2025, 00:00 BST
  5. Latest notice published
    14 Aug 2025, 12:10 BST

Notice history

3 events · 2 releases on Find a Tender · since 9 Apr 2025
  1. Tender notice published
    9 Apr 2025, 14:22 BST
    UK4
  2. Contract details notice published
    14 Aug 2025, 12:10 BST
    UK7
  3. Status changed to complete
    14 Aug 2025, 12:10 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £72,7921 contract exc. VAT
Contracts signed 1latest 23 Jun 2025
Awarded toValueDateStatus
Gradwell Communications LtdSME——Awarded

Contracts

Contracting authority & participating public bodies

Grwp Cynefin

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PDRC-5188-PVQY Ty Silyn, Y Sgwar, Caernarfon, Wales, LL54 6LYContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender