Official UK procurement notice
Telecare and Assistive Technology Service
Authority: Cumberland Council (Local council)
What is being bought
Published requirement descriptionCumberland Council is procuring a new Telecare and Assistive Technology Service under the Procurement Act 2023 and it is a Light Touch Service.
Telecare and Assistive Technology (TEC) refers to a range of technology-enabled solutions designed to support people to live safely, independently and with greater confidence within their own homes and communities. TEC can include traditional telecare services such as personal alarms, falls detectors and monitoring services, as well as a wider range of assistive technologies including medication reminders, environmental sensors, GPS location devices, remote monitoring solutions and other digital technologies that help people manage risks, maintain independence and improve their overall wellbeing.
Through the recommissioning of this service, the Council aims to strengthen its Technology Enabled Care offer, increase the use of preventative support, improve outcomes for residents and ensure that technology becomes a core component of assessment, support planning and ongoing care delivery.
It is proposed that the new service will start from 1 June 2027 for an initial period of 5 years, with the option to extend for an additional 2 x 12 months. The new service will have an estimated value of £450,000 - £500,000 (excluding VAT) per annum, with a Total Maximum Contract Value of £3.5m (excluding VAT) over the 7-year contract. Use of extension periods is at the absolute discretion of the council.
CPV: Alarm-monitoring services · Health and social work services · Installation of telecommunications equipment · Installation services of communications equipment · Maintenance services of radio-communications equipment · Telecommunications equipment and supplies · Telecommunications services
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Cumberland Council buys Electrical installation work (CPV 4531), and who usually turns up
Cumberland Council’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Electrical installation work (CPV 4531) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in North West England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 35 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid15% / 6%
2–323% / 29%
4–623% / 12%
7+38% / 53%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate50% / 55%
Within ±2%30% / 27%
Above estimate20% / 18%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 4531Published estimate£3.5m
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How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 17 past lots.
A forecast, not a list of bidders.
1 bid6%
2–329%
4–612%
7+53%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 27 Oct 2026, 13:16 GMT
- Last source update
- 27 Oct 2026, 13:16 GMT
- FTS notice number
2026/S 000-101548- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-079139Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
27 Oct 2026 → 1 Jun 2027 · 3 dates- Planning notice published21h ago27 Oct 2026, 13:16 GMT
- Today28 Oct 2026
- Market engagementin 31 days28 Nov 2026, 23:59 GMT
Supplier Engagement Event Invitation and Survey
Cumberland Council is preparing to recommission its Telecare & Assistive Technology Service, with a proposed contract commencement date of June 2027.
As part of this process, the Council wishes to engage with potential providers and market specialists to help shape the future service model and inform the development of the forthcoming procurement opportunity.
The Council's ambition is to move beyond a traditional telecare service focused primarily on equipment provision and alarm monitoring, towards a strategic partnership model that supports prevention, independence, innovation and the wider digital transformation of Adult Social Care services across Cumberland. The future contract is intended to establish a long-term partnership with a provider that can support both operational service delivery and the Council's wider Technology Enabled Care transformation journey.
To support this engagement, the Council has developed a draft Service Specification which outlines its emerging vision for a modern Telecare, Assistive Technology and Technology Enabled Care service. We are keen to obtain feedback from potential providers on the proposed service requirements, strategic partnership approach and future delivery model, including whether the requirements are practical, achievable and deliverable within Cumberland.
Supplier Engagement Events
The Council will be hosting two supplier engagement sessions via Microsoft Teams:
Session 1
- Wednesday 25 November 2026
- 2:00pm to 3:30pm
Session 2
- Friday 27 November 2026
- 10:00am to 11:30am
Both sessions will cover the same content and providers only need to attend one event.
To reserve a place, please contact [email protected], confirming which session you wish to attend and the names and email addresses of attendees.
Review of Draft Service Specification
Interested organisations are invited to review the draft Service Specification and provide written feedback to support the ongoing development of the service model.
To allow sufficient time for the Council to consider and incorporate feedback ahead of the supplier engagement events, providers are requested to submit any comments on the draft Service Specification by 5:00pm on Wednesday 18 November 2026, one week prior to the first engagement session.
In particular, the Council would welcome responses to the following questions:
- Is your organisation interested in delivering the services described within the draft Service Specification and, if so, are you currently able to deliver these services across Cumberland?
- Please provide a brief overview of how your organisation would propose to deliver the services outlined within the specification, including any existing experience of delivering similar services elsewhere.
- Does the proposed strategic partnership approach reflect what you believe is achievable and effective in practice? If not, what changes would you suggest?
- Are there any elements of the draft Service Specification that you believe would be difficult to deliver, and what alternative approaches would you recommend?
- What opportunities do you see to further support Cumberland Council's ambition to increase the use of Technology Enabled Care and deliver improved outcomes through digital innovation and transformation?
For further details and to access the premarket engagement links use the council’s online procurement portal, The Chest www.the-chest.org.uk ↗;
procontract.due-north.com/Advert ↗
The Council will review all feedback received and, where appropriate, use it to refine the final Service Specification and procurement documentation before launching the formal procurement process.
Further Information
If you have any questions regarding this engagement exercise, the supplier engagement events or the proposed recommissioning of the Telecare & Assistive Technology Service, please contact the Strategic Commissioning Team at:
Cumberland Council looks forward to working collaboratively with providers and market partners to help shape the future of Technology Enabled Care across Cumberland.
- Contract startsin 215 days1 Jun 2027
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published27 Oct 2026, 13:16 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender