Technology Services Partner Framework

{
  "id": "024979-2023",
  "tag": [
    "planning"
  ],
  "date": "2023-08-24T15:26:13+01:00",
  "ocid": "ocds-h6vhtk-03f6b7",
  "buyer": {
    "id": "GB-FTS-446",
    "name": "Southern Water Services Ltd."
  },
  "tender": {
    "id": "prj_4546",
    "lots": [
      {
        "id": "1",
        "title": "Digital & Technical Services",
        "status": "planned",
        "description": "•\tSWS had an aged digital technology platform. AMP7 has focused on replacing most of the digital platforms with heavy focus on new age technologies. The service portfolio has involved building a new integration platform and rolling it out across the estate. AMP priorities included:\n1.\tDigitise health and safety\n2.\tEnhance environment / waste / wholesale digital capabilities\n3.\tEnhance water digital capabilities\n4.\tCustomer digitisation\n5.\tOther business driven spend / digitisation"
      },
      {
        "id": "2",
        "title": "Corporate System Services",
        "status": "planned",
        "description": "•\tAMP7 priorities have included continuous investment in the corporate technologies which include enterprise applications like SAP, Success factors and Workday\n•\tGoing forward, key activities include but not limited to the following:\n•\tDelivery of continuous improvements to existing and future applications used for enterprise-wide support services \n•\tOngoing support for specialist BAU\n•\tAnalysis, design, development, integration, maintenance, and support of a range of existing and future applications\n•\tImplementation services for new ERP solution supporting the Customer Services, FInance and Procurement\n•\tAMP8 ERP software selection exercise support"
      },
      {
        "id": "3",
        "title": "Operational Technology Services",
        "status": "planned",
        "description": "•\tSWS being an asset intensive organisation, the focus of AMP7 has been on a full re-implementation and replacement of Asset and GIS systems. This included asset & work management and integration into ERP solutions\n•\tAMP7 has been working towards the full restack of OTT applications including standards and capabilities on physical devices and communications."
      },
      {
        "id": "4",
        "title": "Enterprise Information Management",
        "status": "planned",
        "description": "•\tAMP7 has been working towards upgrading the core platform and replacing redundant systems. This includes SAP BW on S4H implementation and other end to end implementations\n•\tGIS had been managed as a separate domain, but will now be merged with EIM. During AMP7 SWS implemented the EDM ( enterprise document management) solution and reminder of AMP7 and 8 would be about rolling out new solutions on the EDM ( sharepoint)."
      },
      {
        "id": "5",
        "title": "Data & Analytics",
        "status": "planned",
        "description": "•\tThe focus in AMP7 was on data warehousing / lake, data integration, data analytics and development of business intelligence software and information reporting tools\n•\tGoing forward, key activities include but not limited to the following:\n•\tServices related to statistics, tools, programming, data manipulation, data visualisation, machine learning, deep learning, model deployment, scenario analysis, forecasting / prediction, planning and Azure\n•\tData requirements associated with other lots could be delivered through this route"
      },
      {
        "id": "6",
        "title": "Strategy & Architecture",
        "status": "planned",
        "description": "•\tTech Strategy across Infrastructure, Applications, Cloud, Security, Integration\n•\tKey services to be delivered are strategy, consultancy and advisory services in relation to a. solution architecture, b. enterprise architecture, c. technology & security architecture, d. business & data architecture"
      },
      {
        "id": "7",
        "title": "Quality & Process Services",
        "status": "planned",
        "description": "•\tQA / testing includes:\na) test leadership, test execution and test environment management\nb) Quality demand & release management\nc) provision of testing services and quality assurance\nd) resource augmentation, including the delivery of a range of services, including but not limited to test standards & governance, orchestration, automation, resources, software, and a range of other related services. Testing at SWS is currently operating at TMM Level 3 / 4\ne) Automation tool implementation and regression testing regime.\nf) Support system evergreen with test and release governance\ng) the testing services would be across Technology platforms, Application Portfolio's, Information Management, Process Mgmt, Operational and Engineering tech\n•\tBusiness processes include:\na) delivery of business process services\nb) creating and applying best practice processes\nc) administrative services for business operations\nd) Business processes relating but not limited to health & safety tracking and reporting, regulatory reporting, LandSearch and billing operation"
      },
      {
        "id": "8",
        "title": "Infrastructure",
        "status": "planned",
        "description": "•\tServices related to the design, development, integration, operation, implementation, maintenance, and support of a range of infrastructure technologies (networks, servers and storage, cloud, telephony, etc.)\n•\tIt also includes IT asset management, server and network patching, capacity planning, SecOps and infrastructure engineering\n•\tServices delivered will be supporting key infrastrucuture, including routers, firewalls, databases, client systems, security services, network management, servers, switches, cabling, storage, backup technology, network infrastructure, telecoms and connectivity\n•\tIt will be critical for service providers to support with demand and resource planning. They will need to provide infrastructure resources that understand business domain and business applications that they are providing infrastructure for. SWS is on the journey towards building its capabilities with a focus on cloud operations and SecOps"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          },
          {
            "id": "75112000",
            "scheme": "CPV",
            "description": "Administrative services for business operations"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "deliveryLocation": {
          "description": "Kent, Sussex. Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "6",
        "relatedLot": "6",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "7",
        "relatedLot": "7",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      },
      {
        "id": "8",
        "relatedLot": "8",
        "deliveryLocation": {
          "description": "Kent, Sussex, Hampshire and Isle of Wight"
        },
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48300000",
            "scheme": "CPV",
            "description": "Document creation, drawing, imaging, scheduling and productivity software package"
          },
          {
            "id": "48400000",
            "scheme": "CPV",
            "description": "Business transaction and personal business software package"
          },
          {
            "id": "48500000",
            "scheme": "CPV",
            "description": "Communication and multimedia software package"
          },
          {
            "id": "48600000",
            "scheme": "CPV",
            "description": "Database and operating software package"
          },
          {
            "id": "48700000",
            "scheme": "CPV",
            "description": "Software package utilities"
          },
          {
            "id": "48800000",
            "scheme": "CPV",
            "description": "Information systems and servers"
          }
        ]
      }
    ],
    "title": "Technology Services Partner Framework",
    "value": {
      "amount": 358000000,
      "currency": "GBP"
    },
    "status": "planned",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Lots can be awarded as single or multiple lots to one or more tenderers",
      "maximumLotsAwardedPerSupplier": 3
    },
    "description": "Southern Water is going to market for strategic partners to become part of the Technology Service Partner Framework Agreement to deliver IT services, including but not limited to Strategy & Architecture, Software Engineering, Application Support, Maintenance & Operations, Resource Augmentation (inc. Business Process, Infrastructure) and other ancillary services\nThis provision will likely be a two-stage negotiated procedure with prior call for competition to set up a Technology Service Partner Framework Agreement lasting 4 years, with an option to extend for a period of up to 4 years.\nIt is anticipated that the opportunity will be formally published before the end of Q3 2023.\nThe supply of services will be remote or across the entire Southern Water (SW) region. SW’s region covers Kent, Sussex, Hampshire and Isle of Wight.\nAny estimated quantities or values contained or referred to in this or other tender documents are for guidance only. They do not bind SWS to buy any specific quantities should the bidder be successful and enter into an Agreement.\nThe Goods and Services which the successful bidder(s) will be asked to provide under this agreement is currently split across 8 lots. Bidders will be eligible to apply for one or more of the available lots. The lots are currently as listed below:\n1\tDigital & Technical Services\n2\tCorporate System Services\n3\tOperational Technology Services\n4\tEnterprise Information Management\n5\tData & Analytics\n6\tStrategy & Architecture\n7\tQuality & Process Services\n8\tInfrastructure\nPlease note that SWS reserves the right to update the lot structure and scope at the release of the contract notice for the Technology Services Partner Framework",
    "communication": {
      "atypicalToolUrl": "https://southernwater.bravosolution.co.uk",
      "futureNoticeDate": "2023-09-11T00:00:00+01:00"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-446",
      "name": "Southern Water Services Ltd.",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Worthing",
        "postalCode": "BN13 3NX",
        "countryName": "United Kingdom",
        "streetAddress": "Southern House"
      },
      "details": {
        "url": "http://www.southernwater.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "legalName": "Southern Water Services Ltd."
      },
      "contactPoint": {
        "name": "Kirsty Lodge",
        "email": "Kirsty.Lodge@southernwater.co.uk",
        "telephone": "+44 1903264444"
      }
    }
  ],
  "language": "en",
  "description": "We anticipate to issue the call for competition around 11/09/2023 on our tendering portal\nhttps://southernwater.bravosolution.co.uk\nIF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER\n1. Register your company on the e-tendering portal (this is only required once).\nSelect the ‘Login or register to participate’ link above and click the ‘Register now’ link on the home page.\nAccept the terms and conditions and click ‘Next’\nEnter your correct business and user details.\nNote the username you chose and click ‘Save’ when complete\nYou will shortly receive an email with your unique password (please keep this secure).\nYou will then have access to Southern Water's opportunities.\nhttps://southernwater.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=56880",
  "initiationType": "tender"
}