Official UK procurement notice
Technology Enabled Care Services 2 (SBS 10144)
Authority: NHS Shared Business Services Limited (NHS & healthcare)·Consortium: 2 public authorities
What is being bought6 lots · detail below
Published requirement descriptionNHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.
NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Technology Enabled Care Services 2 and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.
The framework includes Remote Clinical Monitoring, Alarm Receiving Centre Platforms, Digital Alarm Solutions and Peripherals, Intelligent Activity Monitoring, Patient Controlled Personalised Healthcare Records, One Stop Shop / Combined Solution.
Lot 1 - Remote Clinical Monitoring
Lot 2 - Alarm Receiving Centre Platforms
Lot 3 - Digital Alarm Solutions and Peripherals
Lot 4 - Intelligent Activity Monitoring
Lot 5 - Patient Controlled Personalised Healthcare Records
Lot 6 - One Stop Shop / Combined Solution
CPV: Alarm systems · Communication software package · Community health services · Database systems · Health and social work services · Health services · Information systems · Information systems and servers · Installation services of communications equipment · Medical equipments · Medical software package · Operating systems · +1 more
How this framework works
From the published notice- Bids received
- 20 bids on the busiest of 6 lots · 19 suppliers appointed
Lots and requirements (6)Procurement structure
6 lots · all with a published value · evaluation weights differ by lotEvery one of these 2 lots carries the same published figure, £36,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Remote Clinical MonitoringAwardedRenewalceiling above
Lot 1 is for the provision of Remote Clinical Monitoring and the awarded suppliers have been required to demonstrate that they can facilitate the provision of remote clinical monitoring platforms, services and connected vital sign devices for the purpose of Remote Clinical Monitoring. The purpose being to help people manage their acute conditions in a community or medical environment, e.g. those being monitored in a virtual ward (Covid-19 related or otherwise), those with long-term conditions such as diabetes, stroke and heart failure, or short-term surveillance as part of post-operative care in a supported early discharge service in connection with the Procurement
Lot #2Alarm Receiving Centre PlatformsAwardedRenewalPublished value£14,000,000
Lot 2 is for the provision of Alarm Receiving Centre Platforms and the awarded Suppliers have been required to demonstrate that they can facilitate the provision of Digital Alarm Receiving Centre Software Platforms in connection with the Procurement.
Alarm Receiving Centre Platforms are essentially the software platform that allows the remote connection of telecare and telehealth devices to an alarm receiving center.
Lot #3Digital Alarm Solutions and PeripheralsAwardedRenewalceiling above
Lot 3 is for the provision of Digital Alarm Solutions and Peripherals and the awarded Suppliers have been required to demonstrate that they can facilitate the automatic and remote non-clinical monitoring of individuals using a combination of behavioral and environmental sensors, alarms or other means linked to a communications device such as a hub in the home in connection with the Procurement
Lot #4Intelligent Activity MonitoringAwardedRenewalPublished value£24,000,000
Lot 4 is for the provision of Intelligent Activity Monitoring and the awarded Suppliers have been required to demonstrate that they can they can facilitate Intelligent Activity Monitoring using a system of non-intrusive system of sensors, machine learning and automatic data communication to facilitate monitoring the activities of daily living (ADLs) and detect any deviations from previous patterns, which is crucial to assessing the ability of an individual to live independently in their community and in the early detection of upcoming critical situations in connection with the Procurement
Lot #5Patient Controlled Personalised Healthcare RecordsAwardedRenewalPublished value£14,000,000
Lot 5 is for the provision of Patient Controlled Personalised Healthcare Records and the awarded Suppliers have been required to demonstrate that they allow individuals to access their healthcare record and related data in one place and give them the ability to share this information with various healthcare professionals across various settings in connection with the Procurement
Lot #6One Stop Shop / Combined SolutionsAwardedRenewalPublished value£26,000,000
Lot 6 is for the provision of One-Stop-Shop / Combined Solutions and the awarded Suppliers have been required to demonstrate that they can provide an option to procure a combination of digital solutions from Lots 1 - 5 when customers are looking for an end-to-end combined/integrated device/system supply solution, without the requirement to run separate procurement exercises in connection with the Procurement
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Social value | Split |
|---|---|---|---|---|
| 1 · Remote Clinical Monitoring | 75% | 15% | 10% | |
| 2 · Alarm Receiving Centre Platforms | 75% | 15% | 10% | |
| 3 · Digital Alarm Solutions and Peripherals | 75% | 15% | 10% | |
| 4 · Intelligent Activity Monitoring | 75% | 15% | 10% | |
| 5 · Patient Controlled Personalised Healthcare Records | 75% | 15% | 10% | |
| 6 · One Stop Shop / Combined Solutions | 75% | 15% | 10% |
- Suitability
Please refer to procurement documents
- Price carries 15 points on every lot: a 10% discount moves about 1.5 points.
- “Technology Enabled Care Services 2 (SBS 10144)” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 14 Apr 2022, 15:17 BST
- Last source update
- 17 Mar 2023, 11:44 GMT
- Award evaluation window
- 16 May 2022 – …
- Authority reference
SBS 10144- FTS notice number
2023/S 000-007806- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-032dfcFind a Tender
Publisher note: Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs
How it was run
Official notice- Appointment period ends
- 16 May 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 16 May 2022, 13:00 BST
Timeline
16 May 2022 → 17 Mar 2023 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown16 May 2022, 12:00 BST
- Bids opened16 May 2022, 13:00 BST
- Notice published17 Mar 2023, 11:44 GMT
Notice history
2 events · 4 releases on Find a Tender · since 17 Mar 2023- Status changed to complete17 Mar 2023, 11:44 GMT
- Buyer details updated17 Mar 2023, 11:44 GMT
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | ClassificationII.2.2 | — | — | |
| — | TextI.3 | — | Tenders or requests to participate must be submitted electronically via https://secure.sourcedogg.com/profile/1410ba09-ae18-49c1-b969-a8d28650cf8c/requests/45891 |
2 amendments published without a description.
Routine re-releases (4)
- 2022-04: 1 release · 14 Apr 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast35 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 14 of these contracts carry the same published figure, £36,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Technology Enabled Care Services 2
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Remote Clinical Monitoring
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Remote Clinical Monitoring
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Remote Clinical Monitoring
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Remote Clinical Monitoring
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Alarm Receiving Centre Platforms
- Signed
- 9 Jan 2023
- Value
- £14,000,000
- Status
- active
Alarm Receiving Centre Platforms
- Signed
- 9 Jan 2023
- Value
- £14,000,000
- Status
- active
Alarm Receiving Centre Platforms
- Signed
- 9 Jan 2023
- Value
- £14,000,000
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Remote Clinical Monitoring
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Digital Alarm Solutions and Peripherals
- Signed
- 9 Jan 2023
- Value
- ceiling above
- Status
- active
Intelligent Activity Monitoring
- Signed
- 9 Jan 2023
- Value
- £24,000,000
- Status
- active
Intelligent Activity Monitoring
- Signed
- 9 Jan 2023
- Value
- £24,000,000
- Status
- active
Intelligent Activity Monitoring
- Signed
- 9 Jan 2023
- Value
- £24,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Remote Clinical Monitoring | 20bids · 20 electronic | 17 | — | — |
| 2 · Alarm Receiving Centre Platforms | 6bids · 6 electronic | 4 | — | — |
| 3 · Digital Alarm Solutions and Peripherals | 12bids · 12 electronic | 7 | — | — |
| 4 · Intelligent Activity Monitoring | 10bids · 10 electronic | 7 | — | — |
| 5 · Patient Controlled Personalised Healthcare Records | 4bids · 4 electronic | 4 | — | — |
| 6 · One Stop Shop / Combined Solutions | 4bids · 4 electronic | 2 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Shared Business ServicesContracting authorityNHS Shared Business Services Limited (NHS SBS) is a joint venture between the Department of Health and Social Care (DHSC) and Sopra Steria LimitedHealth
Dispute resolution & review bodies
- High Court of England and WalesReview body
Framework contractors & participating bidders
19 commercial parties on the notice- Access UK LtdFramework contractor
- Appello Careline LimitedFramework contractor
- Aseptika LtdFramework contractor
- AstralineFramework contractor
- BT PlcFramework contractor
- Baywater Healthcare UK LimitedFramework contractor
- Doccla UK LimitedFramework contractor
- Docobo LtdFramework contractor
- Huma Therapeutics LimitedFramework contractor
- Immedicare LLPFramework contractor
Show 9 more suppliers
- Inhealthcare LimitedFramework contractor
- Legrand Electric Ltd Framework contractor
- Patients Know Best LtdFramework contractor
- Possum LtdFramework contractor
- Prescribing Services LtdFramework contractor
- Solcom LimitedFramework contractor
- Specialist Computer Centres (SCC) PLCFramework contractor
- Spirit Healthcare LtdFramework contractor
- VCare Systems LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria