Find a TenderAwardedContract award notice
Published 11 Sept 2025, 13:46 BST

Official UK procurement notice

Technology Enabled Care Service (TEC)

Official notice

Authority: Lincolnshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£10,890,000≈ £2.0m / year · £10,890,000 inc. VAT · 1 value update
Submissions closed 22 Jun 2026awarded 14 Sept 2026
Award (standstill) to Livity Life Ltd
Contract term 5 yrsends 30 Nov 2031 · up to 30 Nov 2033 with extensions · starts 1 Dec 2026

What is being bought

Published requirement description

The Technology Enabled Care (TEC) Service is a preventative, countywide offer that provides digital equipment to promote wellbeing and support adults with care needs. It enables the continuous, automatic, and remote monitoring of real time emergencies and lifestyle changes, helping to manage and reduce risks associated with independent living.

The service supports eligible adults across the county to maintain independence, safety, and wellbeing through a wide range of digital solutions. These include traditional telecare devices such as fall detectors and medication dispensers, as well as emerging technologies like smart home systems, voice activated tools, and AI driven monitoring. This technology is designed to empower individuals to remain independent for longer, receive more proactive and preventative support, and stay connected to their community, family, friends, and professionals.

This approach aims to enhance outcomes and promote independence while ensuring resources are targeted where they are most needed, enabling a less intrusive and more dignified model of support. Overall, the service seeks to prevent, reduce, or delay the need for more intensive statutory services by improving wellbeing, identifying risks earlier, and providing a lower cost alternative to traditional care pathways.

CPV: Health and social work services · Medical equipments, pharmaceuticals and personal care products · Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£10,890,000
Contract period: 1 Dec 2026 – 30 Nov 2031 (5 yrs) · up to 30 Nov 2033 with extensionsValue: £10,890,000 exc. VAT · £10,890,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Up to 24 months.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 30%Social value: 5%
Published sub-criteria (12)
  • Service Delivery: 17%
  • Collaboration: 10%
  • Service Mobilisation: 10%
  • Quality, Standards and Outcomes: 8%
  • IT/Data outcomes: 8%
  • Service Management and Staffing: 5%
  • Case Scenario: 7%
  • Financial Submission: Services: 15%
  • Financial Submission: Basket of goods: 5%
  • Financial Submission: Monitoring Costs: 5%
  • Financial Submission: Fixed Costs: 5%
  • Sustainability and Social Value: 5%
Published award criteria (12)
  • Service Delivery
  • Collaboration
  • Service Mobilisation
  • Quality, Standards and Outcomes
  • IT/Data outcomes
  • Service Management and Staffing
  • Sustainability and Social Value
  • Case Scenario
  • Financial Submission: Services
  • Financial Submission: Basket of goods
  • Financial Submission: Monitoring Costs
  • Financial Submission: Fixed Costs
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
11 Sept 2025, 13:46 BST
Last source update
14 Sept 2026, 17:37 BST
Award evaluation window
Submission end – 11 Aug 2026
FTS notice number
2026/S 000-043563
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesMedical equipments, pharmaceuticals and personal care productsRepair and maintenance services
Delivery area
East Midlands (UKF3)
Official registry OCID
ocds-h6vhtk-05989e Find a Tender

How it was run

Official notice
Run through: Panacea
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
22 Jun 2026, 12:00 BST
Clarification deadline
15 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Sept 2025 → 1 Dec 2026 · 11 dates
  1. Planning notice published
    11 Sept 2025, 13:46 BST
  2. Market engagement
    18 Sept 2025, 23:59 BST

    As part of its ongoing work to improve the quality of life, health and wellbeing of residents, Lincolnshire County Council (LCC) is reviewing the current approach, effectiveness, and future potential of Care Technology (TEC) as a core tool within Adult Care.

    Lincolnshire County Council is currently exploring new and innovative ways to collaborate with providers in shaping the future of Enhanced Technology Enable Care (TEC) across the county. We are committed to working in partnership to review current services and identify opportunities for working differently, that will better meet the needs of individuals and communities.

    At this stage, the future model of TEC is not yet defined. Through this engagement, we aim to gather valuable input from the market to help shape the new service scope.

    We will be seeking responses via a Pre-market Engagement Questionnaire.

    Once the questionnaire has been published, we kindly request that responses are returned via the ProContract portal: procontract.due-north.com ↗ by 5pm on the 18th September 2025. If you wish to provide a response after this date, further submissions will be accepted via email at [email protected] until 5pm on 25th September.

  3. Next notice expected286 days ago
    12 Jan 2026, 23:59 GMT
  4. Tender notice published167 days ago
    12 May 2026, 15:37 BST
  5. Clarification questions by133 days ago
    15 Jun 2026, 12:00 BST
  6. Submission deadline126 days ago
    22 Jun 2026, 12:00 BST
  7. Award decision expected by75 days ago
    11 Aug 2026, 23:59 BST
  8. Assessment summaries sent42 days ago
    14 Sept 2026, 00:00 BST
  9. Latest notice published42 days ago
    14 Sept 2026, 17:37 BST
  10. Standstill ends32 days ago
    23 Sept 2026, 23:59 BST
  11. Today
    26 Oct 2026
  12. Contract startsin 36 days
    1 Dec 2026

Notice history

8 events · 3 releases on Find a Tender · since 11 Sept 2025
  1. Preliminary market engagement notice published
    11 Sept 2025, 13:46 BST
    UK2
  2. Tender notice published
    12 May 2026, 15:37 BST
    UK4
  3. Status changed to active
    12 May 2026, 15:37 BST
  4. Procurement method changed
    12 May 2026, 15:37 BST
  5. Deadline published: 22 Jun 2026, 12:00 BST
    12 May 2026, 15:37 BST
  6. Contract award notice published
    14 Sept 2026, 17:37 BST
    UK6
  7. Status changed to complete
    14 Sept 2026, 17:37 BST
  8. Contract signature expected
    24 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £10,890,0001 award inc. VAT; no net value published
Bids received 72 from SMEs
Named bidders 7published on the award notice
Awarded toValueDateStatus
Livity Life Ltd1 Dec 2026 – 30 Nov 2031 · up to 30 Nov 2033Extensions: 24 months£10,890,000 inc. VAT14 Sept 2026standstill to 23 Sept 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders · 10 at stage one22—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Lincolnshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGRB-3736-CHZN County Offices, Newland, Lincoln, East Midlands, LN1 1YLContact name, email

Bidders & participating suppliers

7 commercial parties on the notice · 1 awarded
  • AGE UK LINCOLNSHIREBidder / tendererGB-COH: 03777156GB-PPON: PPXM-6351-MZZY 36 Park Street, Lincoln, East Midlands, LN1 1UQ
  • ALCOVE LIMITEDBidder / tendererGB-COH: 09076735GB-PPON: PQNR-8862-VNCV 2 Mayfly Way, Colchester, East of England, CO7 7WX
  • CAREIUM UK LIMITEDBidder / tendererGB-COH: 04133585GB-PPON: PLPB-9615-NDDR Aspinall House, Blackburn, North West, BB1 2QE
  • KENSA HEALTH VIRTUAL CARE LTDBidder / tendererGB-COH: 16874319GB-PPON: PPJQ-2744-CWHZ Unit 17 23 Royal William Yard, Plymouth, South West, PL1 3GW
  • LIVITY LIFE LIMITEDAwarded supplierGB-COH: 13968621 Nutsey Lane, Calmore Industrial Park, Southampton, South East, SO40 3XJContact email
  • MEDEQUIP ASSISTIVE TECHNOLOGY LIMITEDBidder / tendererGB-COH: 04198824GB-PPON: PJPC-9373-BVJD Unit 2 Summit Centre, West Drayton, London, UB7 0LJ
  • TAKING CARE PERSONAL ALARMS LIMITEDBidder / tendererGB-COH: 01488490GB-PPON: PBTZ-7632-HTPD Linhay House, Linhay Business Park, Ashburton, Devon, South West, TQ13 7UP

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure