Find a TenderAwarded
Published 20 Dec 2021, 22:45 GMT

Official UK procurement notice

Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices

Official notice

Authority: NHS Supply Chain (NHS & healthcare)·Consortium: 2 public authorities

Framework agreement9 lotsGoodsOpen procedure
Framework ceiling (notional)£5,000,000total for 9 lots · framework ceiling, not attributable revenue
Submissions closed 4 Feb 2022awarded 25 Aug 2022
Lots 9see the lot list below

What is being bought9 lots · detail below

Published requirement description

Technology Enabled Care, Electronic assistive Technology and Lone Worker Devices.

The framework will offer a comprehensive and wide range of suppliers, different products and services providing participating authorities and service users with flexibility and choice in meeting specific needs and requirements. Participating authorities will have the option to procure products on an ad hoc basis or through more regular and structured bulk purchase arrangements.

Lot 1 Environmental Controls

Lot 2 Augmentative and Alternative Communication

Lot 3 Access Devices

Lot 4 Mounts

Lot 5 Telehealth

Lot 6 Medicines Management

Lot 7 Telehealth Service, Maintenance and Support

Lot 8 Electronic Assistive Technology, Maintenance and Support

Lot 9 lone Worker Devices

CPV: Alarm systems · Alarm-monitoring services · Communications infrastructure · Devices for the disabled · Devices for the elderly · Installation services of electrical and mechanical equipment · Medical aids · Medical computer equipment · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment · Security equipment · Surveillance and security systems and devices · Telecommunications equipment and supplies

How this framework works

From the published notice
Bids received
11 bids on the busiest of 9 lots · 20 suppliers appointed

Lots and requirements (9)Procurement structure

9 lots · no lot values published
Lot #1Environmental ControlsAwarded

Products designed to provide control of electronic appliances and other equipment within and individuals’ home for those whose disability would otherwise make control of this equipment challenging or impossible

Delivery: UK · Various Locations in the UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #2Augmentative and Alternative Communication (AAC)Awarded

Products designed to provide forms of communication to those whose disability either fully or partially prevents verbal communication.

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 month.Variant bids: not allowed
Lot #3Access DevicesAwarded

Products designed to provide an alternative to a standard mouse or keyboard and including specialist interfaces to communication aids or environmental controls, equipment such as eye-gaze technology and switches.

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #4MountsAwarded

Products which enable communication aids, environmental control systems and computer access devices to be mounted, for example to wheelchairs.

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #5TelehealthAwarded

The use of technologies such as remote monitoring and emergency alarms to enable individuals to receive care at home so that they can live independently

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #6Medicines ManagementAwarded

Technology enabled smart medication management system which prompts the user when medications are due. Support provided via nominated contacts through an app on their smart phone allowing them to prompt the user

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #7Telehealth Service, Maintenance and SupportAwarded

Provision of service, maintenance and support contracts for products in Lot 5 and 6

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #8Electronic Assistive Technology, Maintenance and SupportAwarded

Provision of service, maintenance and support contracts for products in Lots 1, 2 3 and 4.

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed
Lot #9Lone Worker DevicesAwarded

Devices that enable lone workers to trigger an emergency alert or have one triggered automatically if they are unable to do so.

Delivery: UK
Extensions: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Bidders should refer to II.2 of this Contract Notice for further details in respect of

    appointment to the individual Lots across the framework agreement.

    Bidders may bid for one, more than one or all the Lots and Bidders should refer to the

    Invitation to Tender for more information in respect of this.

    The term of contracts formed under the framework agreement may continue beyond the end

    of the term of the framework agreement itself.

    NHS Supply Chain expects to provide successful Bidders with the opportunity to offer

    additional savings to customers through the provision of discounted pricing, value-added

    offerings and commitment initiatives.

    NHS Supply Chain will share savings information to assist its customers with making

    informed procurement decisions. NHS Supply Chain intends to enter arrangements under

    which it will be entitled to purchase supplies and/or services which it will make available for

    purchase by:

    1. Any NHS Trust.
    2. Any other NHS entity.
    3. Any government department, agency, or other statutory body (for the avoidance of doubt

    including local authorities) and/or 4) Any private sector entity active in the UK healthcare

    sector. Only NHS Supply Chain can order from the framework agreement and enter

    contracts under it.

    Electronic ordering will be used, and electronic invoicing will be accepted, and electronic

    payment will be used. For the avoidance of doubt, and notwithstanding the estimate

    indicated at II.2.1, NHS Supply Chain does not guarantee any level of pur…

What this means for your bid
  • “Technology Enabled Care, Electronic Assistive Technology and Lone…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
20 Dec 2021, 22:45 GMT
Last source update
25 Aug 2022, 15:43 BST
Award evaluation window
4 Feb 2022 – …
FTS notice number
2022/S 000-023826
Classification (CPV)
Alarm systemsAlarm-monitoring servicesCommunications infrastructureDevices for the disabledDevices for the elderlyInstallation services of electrical and mechanical equipmentMedical aidsMedical computer equipmentRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentSecurity equipment
+2 moreSurveillance and security systems and devicesTelecommunications equipment and supplies
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0303e8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
4 Feb 2022, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
4 Feb 2022, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Feb 2022 → 25 Aug 2022 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    4 Feb 2022, 12:00 GMT
  2. Bids opened
    4 Feb 2022, 13:00 GMT
  3. Notice published
    25 Aug 2022, 15:43 BST

Notice history

2 events · 2 releases on Find a Tender · since 25 Aug 2022
  1. Status changed to complete
    25 Aug 2022, 15:43 BST
  2. Buyer details updated
    25 Aug 2022, 15:43 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 20admitted to the panel · see the list ↓
Bids received 11busiest of 9 lots
Contracts signed 9latest 25 Aug 2022

9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 8 of these contracts carry the same published figure, £0, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Environmental Controls

    Signed
    25 Aug 2022
    Value
    —
    Status
    active
  • Augmentative and Alternative Communication (AAC)

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Access Devices

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Mounts

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Telehealth

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Medicines Management

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Telehealth Service, Maintenance and Support

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Electronic Assistive Technology, Maintenance and Support

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active
  • Lone Worker Devices

    Signed
    25 Aug 2022
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Environmental Controls8bids · 8 electronic · 8 from abroad——£0 – £0
2 · Augmentative and Alternative Communication (AAC)11bids · 11 electronic · 11 from abroad———
3 · Access Devices11bids · 11 electronic · 11 from abroad———
4 · Mounts11bids · 11 electronic · 11 from abroad———
5 · Telehealth7bids · 7 electronic · 7 from abroad———
6 · Medicines Management4bids · 4 electronic · 4 from abroad———
7 · Telehealth Service, Maintenance and Support4bids · 4 electronic · 4 from abroad———
8 · Electronic Assistive Technology, Maintenance and Support6bids · 6 electronic · 6 from abroad———
9 · Lone Worker Devices7bids · 7 electronic · 7 from abroad———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Supply Chain

Contracting authorityNHS & healthcareNational or federal agency/officeHealth Skipton House, 80 London Road, London, UK, SE1 6LHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Collaborative Procurement Partnership LLPReview body Sheffield

Framework contractors & participating bidders

20 commercial parties on the notice
Show 10 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria