Technical Policy Learning and Development Dynamic Purchasing System (DPS)

The provision of learning and development services related, but not limited, to the following: Behavioural Insights (BI), including

psychological theories and models of behaviour; applied BI tools and techniques e.g. EAST; Randomised control trials; BI ethics;

Behavioural economics, including key principles; heuristics and bias; Organisational behaviour and organisational change. DPS Members

on this category should have expertise and experience in delivering learning in a public policy context on at least one of the following:

• Behavioural insights
• Behavioural economics

The provision of learning and development services related, but not limited, to the following: Collaboration – including cross-government

working; collaborating with local government, private sector and other sectors. Delivery chains and mapping, collaboration models, whole

system approaches, partnership working, stakeholder management; Citizen and stakeholder engagement and involvement, including

models, techniques for participation, planning and implementing engagement and involvement strategies, co-production and Consultation,

including public consultation and legal requirements to consult. DPS Members on this category should have expertise and experience in

delivering learning in a public policy context on at least one of the following

• Collaboration
• Citizen and stakeholder engagement and involvement
• Consultation

The provision of learning and development services related, but not limited, to any of the following: Systems thinking, including systems

theory and core concepts such as interconnectedness, synthesis, causal/feedback loops, delay, cause and effect, networks, emergence;

System Dynamics (SD), including SD theory, SD modelling, systems behaviour, use of modelling software and Complexity theory,

including theoretical and practical models, complex adaptive systems. DPS Members on this category should have expertise and experience

in delivering learning in a public policy context on at least one of the following

• Systems thinking
• System dynamics
• Complexity theory

The provision of learning and development services related, but not limited, to any of the following: Design thinking and User-centred

design, including empathy mapping, problem definition, ideation, prototyping, and iteration. Models and frameworks e.g. five steps, double

diamond; ambiguity and bias; user research; ethnography; user experience testing tools and techniques, including affinity mapping,

customer and user journey mapping, personas, user interviews and observation techniques; Service and policy design; human and

planet-centred design. DPS Members on this category should have expertise and experience in delivering learning in a public policy

context on at least one of the following

• Design thinking
• User-centred design

The provision of learning and development services related, but not limited, to any of the following: Evidence and evidence gathering,

including - types of evidence and research - sources, validity, reliability, commissioning and using evidence to evaluate impact of policies;

Data, including - collection methods, types , big and open data, ethics, governance, quality, working with statistics, graphs and charts;

dashboards, presentation, visualisation and reporting Analysis – tools and techniques, analysis and assessment of research and data;

economics; working with economic and scientific data; AI and machine learning. DPS Members on this category should have expertise and

experience in delivering learning in a public policy context on at least one of the following

• Evidence and evidence gathering
• Data
• Analysis

The provision of learning and development services related, but not limited, to any of the following: Futures thinking – including key

principles, tools and skills; forecasting and horizon scanning; working with uncertainty and ambiguity; tools and techniques for

distinguishing between possible, probable and preferred futures; prediction, probability and risk; the Futures toolkit. DPS Members on this

category should have expertise and experience in delivering learning in a public policy context on at least one of the following

• Futures thinking and horizon scanning
• Futures toolkit

The provision of learning and development services related, but not limited, to any of the following: Innovation, including innovation

theory; tools and techniques e.g. idea generation, hackathons; developing an Innovation Culture; innovating at pace; facilitating innovation;

pitching; storytelling; Creativity – including creative thinking; creative problem solving, wicked problems, disruption and disruptive

innovation. DPS Members on this category should have expertise and experience in delivering learning in a public policy context on at

least one of the following

• Innovation
• Creativity