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Published 18 Aug 2023, 11:20 BST

Official UK procurement notice

TD2048 - Service Level Agreement to support the Insight Led Council platform

Official notice

Authority: Derby City Council (Local council)

GoodsAward procedure without prior publication of a call for competition
Sectors: Software Packages & ERP (48) Delivery: East Midlands (UKF11)
Awarded value£43,200published contract · exc. VAT
Awarded 29 Aug 2023no call for competition
Awarded to Embracent Ltd2 awards

What is being bought

Published requirement description

12 month Service Level Agreement with supplier to maintain a product, including option to

purchase development support through additional service days.

To provide a Service Level Agreement to support the Insight Led Council platform:

  • Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures /

performing any default procedural corrective actions)

  • Minor corrective ILC changes to ILC solution / minor defects
  • Knowledge transfer & Training
  • Data retention and Archiving
  • To provide service pack days to support with change requests or project work to develop

the product.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: East Midlands
Extensions: Initial 12 months with the option to extend a maximum of twice (meaning there is a total possible extension of 2 years beyond the Initial Term)

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Aug 2023, 11:20 BST
Last source update
30 Aug 2023, 11:56 BST
Authority reference
TD2048
FTS notice number
2023/S 000-025431
Classification (CPV)
Software package and information systems
Delivery area
East Midlands (UKF11)
Official registry OCID
ocds-h6vhtk-03f517 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

There will be significant cost and inconvenience to the Authority and economic operators

associated with tendering for the following reasons:

If we were to change suppliers we would need to do the following;

  • Due to the bespoke nature of the system build (undertaken with current supplier over 18

months) we would need to spend a considerable amount of project and development time

with new supplier/developers to understand and establish the programme of works

  • Establish if the supplier/developer has the skills to support the design and build and

continue the work that has been started

  • Train the new supplier on the technical and logical architecture and functional design
  • Understanding of DCC internal structures, who does what, which the current supplier

already has

  • Understanding of business requirements and service delivery which the current supplier

already has

  • Setting up lines of communication and building good working relationships, which we

already have with the current supplier

For IT, there will be tasks associated with the change in supplier which are;

  • Remove current supplier from the network
  • Add new supplier to the network
  • Add new Users to Citrix Access Gateway (2 factor authentication)

Page 6 to 8

  • Project Gateway administration
  • IT specification tender review

There will also be tasks associated with the change in supplier that will impact on other

services;

  • Review the Information Processing Agreement (Information Governance)
  • Review the current DPIA (Information Governance)
  • Set up of new supplier on CIA (Accounts Payable)
  • Going out to procurement (Procurement Team/officers from the relevant services)

The involvement of five additional teams including Policy & Insight means that the cost of

change is therefore prohibitive for new providers.

Review and risk notes
Review procedure

The Council will observe a 10 day standstill period from the publication of this notice.

Publisher note: The Council will observe a 10 day standstill period from the publication of this notice.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £43,2001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 1
Contracts signed 2latest 29 Aug 2023
Awarded toValueDateStatus
Embracent LtdSME£43,200 †same award published again · counted once—Awarded
Embracent LtdSME£43,200 †—Awarded

Contracts

  • TD2048 - Service Level Agreement to support the Insight Led Council platform · Embracent LtdSME

    Signed
    29 Aug 2023
    Value
    £43,200
    Status
    active

  • TD2048 - Service Level Agreement to support the Insight Led Council platform · Embracent LtdSME

    Signed
    15 Aug 2023
    Value
    £43,200
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

DERBY CITY COUNCIL

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Corporation Street, Derby, East Midlands, DE12FSContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Embracent LtdAwarded supplierGB-COH: 09920398 Phoenix House, 18 King William Street, Phoenix House, 18 King William Street, London, EC4N 7BP

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.