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Official procurement procedure

TD2048 - Service Level Agreement to support the Insight Led Council platform

Software package and information systems
East Midlands (UKF11)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: DERBY CITY COUNCIL: "TD2048 - Service Level Agreement to support the Insight Led Council platform". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityDERBY CITY COUNCILScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: DERBY CITY COUNCIL
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for DERBY CITY COUNCIL. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
36.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 40 active published awards; 36 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityDERBY CITY COUNCIL
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Aug 2023, 11:56 BST
Last source update30 Aug 2023, 11:56 BST
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
East Midlands (UKF11)
OCIDocds-h6vhtk-03f517
What is being bought
12 month Service Level Agreement with supplier to maintain a product, including option to purchase development support through additional service days. To provide a Service Level Agreement to support the Insight Led Council platform: • Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures / performing any default procedural corrective actions) • Minor corrective ILC changes to ILC solution / minor defects • Knowledge transfer & Training • Data retention and Archiving • To provide service pack days to support with change requests or project work to develop the product.
What changed
From the official release history
  1. Official notice release published
    30 Aug 2023, 11:56 BST
  2. Status changed to complete
    18 Aug 2023, 11:20 BST
  3. Official notice release published
    18 Aug 2023, 11:20 BST
  4. Buyer information updated
    18 Aug 2023, 11:20 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    12 month Service Level Agreement with supplier to maintain a product, including option to purchase development support through additional service days. To provide a Service Level Agreement to support the Insight Led Council platform: • Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures / performing any default procedural corrective actions) • Minor corrective ILC changes to ILC solution / minor defects • Knowledge transfer & Training • Data retention and Archiving • To provide service pack days to support with change requests or project work to develop the product.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Aug 2023, 11:56 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 29 Aug 2023, 00:00 BST · £43,200
Commercial outcome and competition
Awards
Embracent Ltd
Not published · Not published · active
Contracts
TD2048 - Service Level Agreement to support the Insight Led Council platform
£43,200 · signed 29 Aug 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

DERBY CITY COUNCIL

Contracting authority GB-FTS-83100
View buyer profile

  • DERBY CITY COUNCIL
    buyer

    Corporation Street, Derby, UKF11, DE12FS
    procurement@derby.gov.uk

  • Derby City Council
    reviewBody

    The Council House, Corporation Street, Derby, Derby, DE1 2FS
    procurement@derby.gov.uk

  • Embracent Ltd
    supplier

    GB-COH: 09920398
    Phoenix House, 18 King William Street, UKI, EC4N 7BP
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThere will be significant cost and inconvenience to the Authority and economic operators associated with tendering for the following reasons: If we were to change suppliers we would need to do the following; • Due to the bespoke nature of the system build (undertaken with current supplier over 18 months) we would need to spend a considerable amount of project and development time with new supplier/developers to understand and establish the programme of works • Establish if the supplier/developer has the skills to support the design and build and continue the work that has been started • Train the new supplier on the technical and logical architecture and functional design • Understanding of DCC internal structures, who does what, which the current supplier already has • Understanding of business requirements and service delivery which the current supplier already has • Setting up lines of communication and building good working relationships, which we already have with the current supplier For IT, there will be tasks associated with the change in supplier which are; • Remove current supplier from the network • Add new supplier to the network • Add new Users to Citrix Access Gateway (2 factor authentication) Page 6 to 8 • Project Gateway administration • IT specification tender review There will also be tasks associated with the change in supplier that will impact on other services; • Review the Information Processing Agreement (Information Governance) • Review the current DPIA (Information Governance) • Set up of new supplier on CIA (Accounts Payable) • Going out to procurement (Procurement Team/officers from the relevant services) The involvement of five additional teams including Policy & Insight means that the cost of change is therefore prohibitive for new providers.