Official UK procurement notice
TD1526 - Framework for Standard Home Care Services
Authority: Derby City Council (Local council)
What is being bought4 lots · detail below
Published requirement descriptionThe Council awarding a framework to provide Standard Home Care (domiciliary care) Services. Customers of Home Care Services will:
- Be residents of Derby City
- Be over the age of 18 years
- Have eligible care or support needs as defined by the Council
- Require Home Care as defined above Customers may have complex and multiple support needs.
Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):
- Physical disability or frailty,
- Learning disability
- Mental Health
- Sensory Disabilities and/or Communication needs
- Dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Where a Providers is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is ‘Inadequate’, then the Service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council.
Value. The potential framework value is £62,706,904.62 over four years. Contract Opportunities will only initially be for new Service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a Contract Opportunity under this Framework. Framework
Lots The framework is split into four geographical Lots. The Council intends to appoint the following number of Service Providers in each of the following Lots :Lot 1 – Central Locality = Three Service Providers Lot 2 – West Locality = Four Service Providers Lot 3 – East Locality = Three Service Providers Lot 4 – South Locality = Three Service Providers
A Provider can only be awarded a maximum of two Lots.
The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot. The initial Framework Term is two years. The maximum framework term is four years.
Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details are in the ITT. Framework start date is 1st June 2021. (initial term is 2 years plus possible extension of a further two years).
CPV: Health and social work services · Other community, social and personal services
How this framework works
From the published notice- Bids received
- 49 bids on the busiest of 4 lots · 7 suppliers appointed
Lots and requirements (4)Procurement structure
4 lots · no lot values published · evaluation weights differ by lotLot #1Central LocalityAwarded
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:
- Be residents of Derby City
- Be over the age of 18 years
- Have eligible care or support needs as defined by the Council
- Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):
- Physical disability or frailty,
- Learning disability
- Mental Health
- Sensory Disabilities and/or Communication needs
- Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
Lot #2West LocalityAwarded
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:
- Be residents of Derby City
- Be over the age of 18 years
- Have eligible care or support needs as defined by the Council
- Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):
- Physical disability or frailty,
- Learning disability
- Mental Health
- Sensory Disabilities and/or Communication needs
- Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
Lot #3East LocalityAwarded
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:
- Be residents of Derby City
- Be over the age of 18 years
- Have eligible care or support needs as defined by the Council
- Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):
- Physical disability or frailty,
- Learning disability
- Mental Health
- Sensory Disabilities and/or Communication needs
- Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
Lot #4South LocalityAwarded
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:
- Be residents of Derby City
- Be over the age of 18 years
- Have eligible care or support needs as defined by the Council
- Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):
- Physical disability or frailty,
- Learning disability
- Mental Health
- Sensory Disabilities and/or Communication needs
- Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Split |
|---|---|---|
| 1 · Central Locality | 100% | |
| 2 · West Locality | 100% | |
| 3 · East Locality | 100% | |
| 4 · South Locality | 100% |
- “TD1526 - Framework for Standard Home Care Services” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 20 Jul 2021, 15:58 BST
- Last source update
- 20 Jul 2021, 15:58 BST
- Authority reference
DN513344- FTS notice number
2021/S 000-017101- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02ca3bFind a Tender
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast11 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Lot 1: Central Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 4 – South Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 4 – South Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 1: Central Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 1: Central Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 2 – West Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 2 – West Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 3 – East Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 3 – East Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 3 – East Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Lot 4 – South Locality
- Signed
- 6 Jul 2021
- Value
- —
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Central Locality | 49bids · 49 electronic | 41 | — | £1 – £14,926,587 |
| 2 · West Locality | 49bids · 49 electronic | 41 | — | £1 – £15,985,354 |
| 3 · East Locality | 49bids · 49 electronic | 41 | — | £1 – £14,150,640 |
| 4 · South Locality | 49bids · 49 electronic | 41 | — | £1 – £17,644,323 |
Contracting authority & participating public bodies
Framework contractors & participating bidders
9 commercial parties on the notice- BWA Health & Care Services LtdFramework contractor
- Bhandal Care LtdFramework contractor
- Hales Group LtdFramework contractor
- Key 2 Care LtdFramework contractor
- Mediline Home Care LimitedFramework contractor
- Mediline Home Care LimitedFramework contractor
- Nationwide Care Services LimitedFramework contractor
- Nationwide Care Services LimitedFramework contractor
- Profad Care Agency LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.