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AwardedFind a Tender · award

Taxi Management Services

Buyer: SOUTH WESTERN RAILWAY LIMITED →

BuyerSOUTH WESTERN RAILWAY LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published30 Apr 2026

What is being bought

SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time. The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency. There are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service. The provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleAdditional or repeat goods, services or works - extension or partial replacement First Travel Solutions Limited (FTS) is the contracting authority's incumbent provider of Taxi Management Services across the SWR network. The service was previously delivered under a framework agreement, which expired on 31 December 2025, after which SWRL maintained continuity through an interim arrangement. Following SWR's transfer to public ownership, SWRL was required to enter into its own contractual arrangements and could not continue to rely on the group framework contract previously in place. A short term direct award is therefore required with the incumbent supplier to ensure continuity of this safety critical service, which supports traincrew movements, customer transport during disruption, and the safe operation of the railway. This interim arrangement will cover the period from 1 April 2026 to 30 September 2026, with an optional extension of up to 3 months, after which the service will transition to a contract awarded through the forthcoming DfTO Dynamic Market for transportation.
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeutilities
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£2,400,000

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0670a4
Latest release ID039947-2026
Latest release timestampThu Apr 30 2026 13:04:32 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
30 Apr 2026award, contract039947-2026
20 Mar 2026award, contract025920-2026
20 Mar 2026award, contract025906-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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            {
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            },
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    "documents": [
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    },
    "description": "SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time. The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency.\nThere are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service.\nThe provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.",
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      "contactPoint": {
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    },
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      "name": "First Travel Solutions Limited",
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        "countryName": "United Kingdom",
        "streetAddress": "Unit 5 Petre Court, Petre Road Clayton Business Park"
      },
      "details": {
        "url": "https://www.firsttravelsolutions.com/",
        "vcse": false,
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        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
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      "identifier": {
        "id": "01966624",
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      },
      "contactPoint": {
        "email": "fts.bidmanagement@firsttravelsolutions.com"
      },
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    }
  ],
  "language": "en",
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      "id": "1",
      "value": {
        "amount": 2400000,
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      "period": {
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      "status": "active",
      "awardID": "1",
      "renewal": {
        "description": "Extension can be used if the industry solutions being procured by DFTO is not ready by the contract end date."
      },
      "documents": [
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          "format": "application/pdf",
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      "dateSigned": "2026-04-01T00:00:00+01:00",
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      "agreedMetrics": [
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          "id": "1",
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        {
          "id": "2",
          "title": "Supplier  Performance"
        },
        {
          "id": "3",
          "title": "Train Service  Performance"
        },
        {
          "id": "4",
          "title": "Pre-Booked  Journeys (inc  up to 1 hour in  advance)"
        },
        {
          "id": "5",
          "title": "Emergency/Adhoc  Bookings"
        },
        {
          "id": "6",
          "title": "Emergency/Adhoc  Bookings -  DDA"
        },
        {
          "id": "7",
          "title": "Confirmation of  Emergency/  Ad-hoc and  DDA Bookings"
        },
        {
          "id": "8",
          "title": "Electronic  Journey  Tracking"
        },
        {
          "id": "9",
          "title": "Call Answering"
        },
        {
          "id": "10",
          "title": "Accidents,  Incidents or  Near Misses  and Customer  Complaints"
        },
        {
          "id": "11",
          "title": "COVID (or  other relevant  Pandemic  scenarios)"
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        {
          "id": "12",
          "title": "Invoices"
        },
        {
          "id": "13",
          "title": "Customer Performance"
        },
        {
          "id": "14",
          "title": "Sustainability and Accessibility"
        }
      ],
      "statusDetails": null,
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
30 Apr 2026 · 039947-2026 · award, contract
{
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            {
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              "scheme": "CPV",
              "description": "Hire of passenger transport vehicles with driver"
            },
            {
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            }
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    "specialRegime": [
      "utilities"
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    "procurementMethod": "direct",
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      },
      "additionalIdentifiers": [
        {
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    },
    {
      "id": "GB-COH-01966624",
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        {
          "id": "3",
          "title": "Train Service  Performance"
        },
        {
          "id": "4",
          "title": "Pre-Booked  Journeys (inc  up to 1 hour in  advance)"
        },
        {
          "id": "5",
          "title": "Emergency/Adhoc  Bookings"
        },
        {
          "id": "6",
          "title": "Emergency/Adhoc  Bookings -  DDA"
        },
        {
          "id": "7",
          "title": "Confirmation of  Emergency/  Ad-hoc and  DDA Bookings"
        },
        {
          "id": "8",
          "title": "Electronic  Journey  Tracking"
        },
        {
          "id": "9",
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        {
          "id": "10",
          "title": "Accidents,  Incidents or  Near Misses  and Customer  Complaints"
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          "id": "12",
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          "title": "Customer Performance"
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20 Mar 2026 · 025920-2026 · award, contract
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            },
            {
              "id": "60170000",
              "scheme": "CPV",
              "description": "Hire of passenger transport vehicles with driver"
            },
            {
              "id": "60200000",
              "scheme": "CPV",
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      "value": {
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      "renewal": {
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      },
      "documents": [
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          "id": "025920-2026",
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          "name": "First Travel Solutions Limited"
        }
      ],
      "hasOptions": true,
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      "milestones": [
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        "endDate": "2026-03-31T23:59:59+01:00"
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    "title": "Taxi Management Services",
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    },
    "description": "SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time. The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency.\nThere are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service.\nThe provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award"
  },
  "parties": [
    {
      "id": "GB-COH-03266760",
      "name": "SOUTH WESTERN RAILWAY LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "South Bank Central 4th Floor, 30 Stamford Street,"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "03266760",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "ProcurementandContracts@swrailway.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PQHL-7495-VCQT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-01966624",
      "name": "First Travel Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Accrington",
        "postalCode": "BB5 5HY",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 5 Petre Court, Petre Road Clayton Business Park"
      },
      "details": {
        "url": "https://www.firsttravelsolutions.com/",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "01966624",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "fts.bidmanagement@firsttravelsolutions.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PZNM-2488-XLPW",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
20 Mar 2026 · 025906-2026 · award, contract
{
  "id": "025906-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-03-20T15:36:53Z",
  "ocid": "ocds-h6vhtk-0670a4",
  "buyer": {
    "id": "GB-COH-03266760",
    "name": "SOUTH WESTERN RAILWAY LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKJ",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "60120000",
              "scheme": "CPV",
              "description": "Taxi services"
            },
            {
              "id": "60130000",
              "scheme": "CPV",
              "description": "Special-purpose road passenger-transport services"
            },
            {
              "id": "60140000",
              "scheme": "CPV",
              "description": "Non-scheduled passenger transport"
            },
            {
              "id": "60170000",
              "scheme": "CPV",
              "description": "Hire of passenger transport vehicles with driver"
            },
            {
              "id": "60200000",
              "scheme": "CPV",
              "description": "Railway transport services"
            }
          ]
        }
      ],
      "value": {
        "amount": 2400000,
        "currency": "GBP",
        "amountGross": 2880000
      },
      "status": "pending",
      "options": {
        "description": "There is an element of ad-hoc services for unplanned taxi requirements."
      },
      "renewal": {
        "description": "If SWR is unable to run a mini-competition as planned, within the six month initial period."
      },
      "documents": [
        {
          "id": "025906-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/025906-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-03-20T15:36:53Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-01966624",
          "name": "First Travel Solutions Limited"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-04-01T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2026-09-30T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00",
        "maxExtentDate": "2026-12-31T23:59:59Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-0670a4",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true
        }
      }
    ],
    "title": "Taxi Management Services",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "SWR require around 5,000 taxis per period to facilitate the traincrew diagrams and run the service on time.  The Taxis required covers around 2/3 diagrammed and the rest are ad-hoc or emergency.\nThere are planned taxis which run every day, one-off taxis are also required during engineering / special events, and also emergency taxis on the day if there is disruption to the train service.\nThe provision of these fully managed Services must be delivered in accordance with the specification and Supplier's obligations.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "First Travel Solutions Limited (FTS) is the contracting authority's incumbent provider of Taxi Management Services across the SWR network. The service was previously delivered under a framework agreement, which expired on 31 December 2025, after which SWRL maintained continuity through an interim arrangement.\nFollowing SWR's transfer to public ownership, SWRL was required to enter into its own contractual arrangements and could not continue to rely on the group framework contract previously in place. A short term direct award is therefore required with the incumbent supplier to ensure continuity of this safety critical service, which supports traincrew movements, customer transport during disruption, and the safe operation of the railway.\nThis interim arrangement will cover the period from 1 April 2026 to 30 September 2026, with an optional extension of up to 3 months, after which the service will transition to a contract awarded through the forthcoming DfTO Dynamic Market for",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-COH-03266760",
      "name": "SOUTH WESTERN RAILWAY LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "South Bank Central 4th Floor, 30 Stamford Street,"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "03266760",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "ProcurementandContracts@swrailway.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PQHL-7495-VCQT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-01966624",
      "name": "First Travel Solutions Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD46",
        "country": "GB",
        "locality": "Accrington",
        "postalCode": "BB5 5HY",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 5 Petre Court, Petre Road Clayton Business Park"
      },
      "details": {
        "url": "https://www.firsttravelsolutions.com/",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "01966624",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "fts.bidmanagement@firsttravelsolutions.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PZNM-2488-XLPW",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}