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Published 4 Apr 2025, 15:46 BST

Official UK procurement notice

T24/0069 - Combined provision of Non-Medical Helpers and Support worker services

Official notice

Authority: University of Northumbria at Newcastle (Education)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Published estimate£600,000≈ £200k / year · £720,000 inc. VAT
Submissions closed 29 Apr 2025
Contract term 3 yrsends 1 Aug 2028 · starts 1 Aug 2025

What is being bought

Published requirement description

This Agreement relates to the provision of high-quality, tailored Non-Medical Helper (NMH) and Support Worker services to disabled students at Northumbria University, in line with the latest (July 2024) NMH Guidance issued by Student Finance England (SFE) and the Department for Education (DfE). The scope includes services across Bands 1–4 of the NMH Services Reference Manual, as well as Band 1 and 2 Support Worker services. The appointed provider will be responsible for the recruitment, training, and deployment of appropriately qualified support workers, the delivery of support in line with DSA and ESFA regulations, and the effective administration and quality assurance of the service as outlined in Schedule 1 of the contract.

PLEASE NOTE, THIS TENDER CLOSES ON 22ND APRIL, PLEASE DISREGARD NOTICE DATE.

For more information about this opportunity, please visit the Delta eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-Newcas… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/R564985B5A ↗

CPV: Adult-education services at university level · Health services

The lotProcurement structure

single lot · value published
Lot #1 3 yrsSMEPublished value£600,000
Contract period: 1 Aug 2025 – 1 Aug 2028 (3 yrs)Value: £600,000 exc. VAT · £720,000 inc. VAT
Delivery: North EastEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Pricing: 40%
Published award criteria (2)
  • Pricing: Long criteria description
  • Quality: Long criteria description
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Apr 2025, 15:46 BST
Last source update
4 Apr 2025, 15:46 BST
FTS notice number
2025/S 000-013188
Latest notice
Tender notice (UK4)
Classification (CPV)
Adult-education services at university levelHealth services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-04fd95 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowed
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
29 Apr 2025, 13:00 BST
Clarification deadline
11 Apr 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Apr 2025 → 1 Aug 2025 · 4 dates
  1. Tender notice published
    4 Apr 2025, 15:46 BST
  2. Clarification questions by
    11 Apr 2025, 13:00 BST
  3. Submission deadline
    29 Apr 2025, 13:00 BST
  4. Contract starts
    1 Aug 2025

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    4 Apr 2025, 15:46 BST
    UK4

Contracting authority & participating public bodies

University of Northumbria at Newcastle

Contracting authorityPublic authority - sub-central government GB-PPON: PNBP-4638-XHJP Sutherland Building, College Street, Newcastle upon Tyne, North East, NE1 8STContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender