Find a TenderAwarded
Published 28 Jul 2021, 19:52 BST

Official UK procurement notice

Supported Living & Outreach Flexible Framework

Official notice

Authority: The Royal Borough of Kingston upon Thames (Local council)

Framework agreement3 lotsServicesOpen procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 1 Jul 2021
Lots 3see the lot list below

Re-procurement plannedSupported Living & Outreach provision Framework · tender expected

What is being bought3 lots · detail below

Published requirement description

The Royal Borough of Kingston Upon Thames is seeking to commission a "Flexible Framework Agreement" provision for Supported Living and Outreach Services consisting of multiple suitably qualified providers under which it can call off via direct awards or mini-competitions.

This procurement comprises of three lots. Lot 1 for Outreach Services; Lot 2 for Supported Living without Accommodation with sub-lots 2a learning disability, 2b mental health, 2c autism, 2d physical disability and 2e complex needs) and Lot 3 Supported Living with Accommodation which has sub-lots 3a learning disability, 3b mental health, 3c autism, 3d physical disability and 2e complex needs.

The "Flexible Framework Agreement" will be commissioned under the Light Touch Regime(implemented through regulations 74 - 77 of the Public Contract Regulations 2015). This Flexible Framework Agreement differs from those set up under the non-light touch regime in that the Council may exercise it's flexibility to periodically "open" the flexible framework for providers to submit applications to join, particularly if it needs to increase the capacity or respond to emerging needs. If the Council decides to open up the Flexible Framework Agreement for applications it will do so on the same terms and conditions and on the same criteria.

The duration of the Flexible Framework Agreement will be five years, plus two 12 month extension periods at the absolute sole discretion of the Council, creating a maximum possible flexible framework term of seven years. Call off contracts will be of varying durations according to the assessed needs of service users.

CPV: Health and social work services · Other community, social and personal services · Private households with employed persons · Social work services with accommodation · Social work services without accommodation

How this framework works

From the published notice
Bids received
52 bids on the busiest of 3 lots · 24 suppliers appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · evaluation weights differ by lot
Lot #1OutreachAwarded

Outreach is the provision of one to one support to service users to enable them to play an active part in their communities. The service will work to improve the physical, social and mental wellbeing of service users. Outreach support is tailored and linked to the individual and not to a specific building or location. For further information please see the Instructions and Invitation to Tender and Service Specification.

Delivery: London
Lot #2Supported Living without accommodationAwarded

The Services will be provided for people who live in their accommodation in a variety of settings. This includes but is not restricted to:

i) Scheme Based (Supported Living) services consisting of self-contained flats in a scheme or perhaps as a cluster of properties with onsite support and in some cases, a communal hub.

ii) Shared or single occupant houses with floating or onsite support – in these types of schemes communal facilities like kitchens and bathrooms might be shared.

Delivery: London
Lot #3Supported living with accommodationAwarded

Supported living with accommodation refers to any housing scheme where housing, support and sometimes care services are provided as an integrated package.

The key characteristics of Supported Living with Accommodation are:

The integration of housing provision, care and support;

The landlord issues a tenancy or license agreement;

A premium is charged on top of the rent for the support provision

The Service Users are eligible for care services from the Council and have a care package;

CQC registration as home care where personal care is provided, including the prompting and supervision of personal care activities.

Delivery: London

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · Outreach37.5%60%2.5%
2 · Supported Living without accommodation37.5%60%2.5%
3 · Supported living with accommodation37%60%3%
What this means for your bid
  • Price carries 60 points on every lot: a 10% discount moves about 6 points.
  • “Supported Living & Outreach Flexible Framework” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
28 Jul 2021, 19:52 BST
Last source update
28 Jul 2021, 19:52 BST
Authority reference
DN500852
FTS notice number
2021/S 000-017999
Classification (CPV)
Health and social work servicesOther community, social and personal servicesPrivate households with employed personsSocial work services with accommodationSocial work services without accommodation
Delivery area
London (UKI63)
Official registry OCID
ocds-h6vhtk-02cdbd Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 24admitted to the panel · see the list ↓
Bids received 52busiest of 3 lots
Contracts signed 3latest 1 Jul 2021

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £20,247,350, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 017999-2021-Lot 1 Outreach-1

    Signed
    1 Jul 2021
    Value
    £4,499,411
    Status
    active
  • Contract 017999-2021-Lot 2 Supported Living without accommodation-2

    Signed
    1 Jul 2021
    Value
    ceiling above
    Status
    active
  • Lot 3 Supported Living with accommodation

    Signed
    1 Jul 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Outreach41bids———
2 · Supported Living without accommodation52bids———
3 · Supported living with accommodation45bids———

Contracting authority & participating public bodies

The Royal Borough of Kingston upon Thames

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Guildhall, High Street, Kingston upon Thames, London, KT1 1EUContact email, phone

Framework contractors & participating bidders

43 commercial parties on the notice
  • Ability Housing AssociationFramework contractor1261380 The Coach House, Gresham Road Staines, Middlesex, London, TW18 2AE
  • Ability Housing AssociationFramework contractor1261380 The Coach House, Gresham Road, Staines, Middlesex, London, TW18 2AE
  • Ability Housing AssociationFramework contractor1261380 The Coach House Gresham Road, Staines, Middlesex, London, TW18 2AE
  • Active ProspectsFramework contractorIP26618R 1 Castlefield Court, Church Street, Reigate,, Surrey, London, RH2 0AH
  • Active ProspectsFramework contractorIP26618R 1 Castlefield Court, Church Street, Reigate, Surrey,, London, RH2 0AH
  • Alpenbest LimitedFramework contractor06528232 60 Wensleydale Rd, Hampton,, Middlesex, London, TW12 2LX
  • Avenues LondonFramework contractor06858705 River House , 1 Maidstone Rd, Foots Cray, Sidcup, London, DA14 5TA
  • Avenues LondonFramework contractor06858705 River House , 1 Maidstone Rd, Foots Cray,, Sidcup, London, DA14 5TA
  • Balance (Support) CIOFramework contractor1190859 Sessions House, 17 Ewell Rd Surbiton, Surrey, London, KT6 6AG
  • CTRC Community Interest CompanyFramework contractor07685609 Network House, 1 Bentinck Court, Bentinck Road, West Drayton, Middlesex,, London, UB7 7RQ
Show 33 more suppliers
  • CTRC Community Interest CompanyFramework contractor07685609 Network House, 1 Bentinck Court, Bentinck Road, West Drayton, Middlesex,, London, UB7 7RQ
  • CTRC Community Interest CompanyFramework contractor07685609 Network House, 1 Bentinck Court, Bentinck Road, West Drayton,, Middlesex,, London, UB7 7RQ
  • CareTech Community Services LimitedFramework contractor02804415 5th Floor , Metropolitan House, 3 Darkes Lane , Potters Bar, Hertfordshire, London, EN6 1AG
  • CareTech Community Services LimitedFramework contractor02804415 5th Floor Metropolitan House 3 Darkes Lane Potters Bar, Hertfordshire, London, EN6 1AG
  • Chosen Care Group LimitedFramework contractor06942967 Cranbrook House, 61 Cranbrook Road, Ilford, London, IG1 4PG
  • Chosen Care Group LimitedFramework contractor06942967 Cranbrook House, 61 Cranbrook Road,, Ilford,, London, IG1 4PG
  • Comfort Care Services (UK) LtdFramework contractor5153873 2 Lake End Court, Taplow Road, Taplow, Maidenhead,, Berkshire,, London, SL6 0JQ
  • Emezzions LimitedFramework contractor12221398 Unit 10 Square Root Business Centre, 102-106 Windmill Road, Croydon, London, London, CR0 2XQ
  • Emezzions LimitedFramework contractor12221398 Unit 10 Square Root Business Centre, 102-106 Windmill Road, Croydon, London, London, CR0 2XQ
  • Emezzions LimitedFramework contractor12221398 Unit 10 Square Root Business Centre, 102-106 Windmill Road,, Croydon, London,, London, CR0 2XQ
  • EnhanceAbleFramework contractor03140903 13 Geneva Road, Kingston Upon Thames, London, KT1 2TW
  • Enterprise Care SupportFramework contractor05996863 Mitcham Parish Centre Church Path, Surrey, London, CR4 3BN
  • Enterprise Care SupportFramework contractor05996863 Mitcham Parish Centre, Church Path, Surrey, London, CR4 3BN
  • HF Trust LtdFramework contractor313069 5/6 Brook Business Park Folly Brook Road, Emerson’s Green Bristol, London, BS16 7FL
  • HF Trust LtdFramework contractor734984 5/6 Brook Business Park Folly Brook Road Emerson’s Green, Bristol, London, BS16 7FL
  • Kaleidoscope ProjectFramework contractor5480423 Resolven House St Mellons Business Park Fortran Road St Mellons, Cardiff, London, CF3 0EY
  • Lifeways Community Care LtdFramework contractor4126127 56 Southwark Bridge Road, London, London, SE1 0AS
  • Lifeways Community Care LtdFramework contractor4126127 56 Southwark Bridge Road,, London,, London, SE1 0AS
  • Look Ahead Care and Support Ltd.Framework contractor21004R Kings Buildings, 16 Smith Square,, London, London, SW1P 3HQ
  • MidCo Care LtdFramework contractor8397525 191 Lincoln Road, Peterborough Cambridge,, London, PE1 2PN
  • MidCo Care LtdFramework contractor8397525 191 Lincoln Road Peterborough, CAMBS, London, PE1 2PN
  • New Directions Flexible Social Care Solutions LtdFramework contractor07154961 Windsor House, Bayshill Road, Cheltenham, Gloucestershire, London, GL50 3AT
  • New Directions Flexible Social Care Solutions LtdFramework contractor07154961 Windsor House, Bayshill Road, Cheltenham,, Gloucestershire, London, GL50 3AT
  • PAI Healthcare LtdFramework contractor11549826 63 -65 Woodside Road, Amersham, England, London, HP6 6AA
  • Pristine Recruitment LtdFramework contractor06792655 133 The Broadway, Mill Hill, London, London, NW7 4RN
  • Pristine Recruitment LtdFramework contractor06792655 133 The Broadway, Mill Hill, London, London, NW7 4RN
  • Pristine Recruitment LtdFramework contractor06792655 Pristine Recruitment Ltd 133 The Broadway Mill Hill, London, London, NW7 4RN
  • Royal Mencap SocietyFramework contractor550457 123 Golden Lane, London, London, EC1Y 0RT
  • Royal Mencap SocietyFramework contractor550457 123 Golden Lane,, London,, London, EC1Y 0RT
  • Voyage 1 LimitedFramework contractor2215899 Wall Island, Birmingham Road, Lichfield, Staffordshire, London, WS14 0QP
  • Voyage 1 LimitedFramework contractor2215899 Voyage Care, Wall Island, Birmingham Road, Lichfield, Staffordshire, London, WS14 0QP
  • Voyage 1 LimitedFramework contractor2215899 Wall Island, Birmingham Road, Lichfield,, Staffordshire,, London, WS14 0QP
  • Wandle Healthcare Services LtdFramework contractor08816033 10 Park Road, Smallfield, Horley,, Surrey, London, RH6 9RZ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.