Official UK procurement notice
Supported Living Framework · Reading Borough Council (Apr 2025)
Authority: Reading Borough Council (Local council)
What is being bought3 lots · detail below
Published requirement descriptionThis Procurement is being conducted in accordance with the Procurement Act 2023 using the Light Touch process to establish a Supported Living Framework (SLF). The design of the framework incorporates the flexibility to add new services in response to any arising needs across 3 specific lots for the duration of the framework. Details of these possible additional service requirements can be found in each specification under the clause for modification and variations.
The Framework includes 3 specific Lots, as described below:
Lot 1 - Supported Living (Accommodation-Based). This is an accommodation-based lot where the Individual would have a separate contract for their tenancy, the property is usually sourced by the care provider. Please note there will be no cap on the number of qualifying suppliers for this particular Lot.
Lot 2 - Community Support. This lot involves supporting an individual from their own home, which could be their own property, rented accommodation or living with family or friends. The provider would not source the accommodation.
Please note this particular lot will be limited up to a maximum of the 5 qualifying suppliers who exceed the set scoring threshold. These will be the 5 highest scoring suppliers during the tender qualitative award process. This Lot requires a minimum of 3 suppliers to operate, but the Council reserves the right to amend the minimum threshold where this is considered necessary to achieve the minimum level required.
Lot 3 - Complex Needs. This Lot could be either a Lot 1 Accommodation-Based Service or a Lot 2 Community Support Service; however, the Individual's needs are of such a complexity that they exceed Lot 1 and 2's capabilities and require a provider with additional resources and specialisms. Please note there will be no cap on the number of suppliers for this particular Lot.
All suppliers are required to indicate in their application to join the framework which Lots within the framework they are applying to join. Please see the Framework Specific Questionnaire.
This Supported Living Framework will seamlessly replace the existing framework which is due to expire on 31 March 2026. The new framework will seek to address gaps in the market and areas where improvement is required. These include:
Services that support complex needs.
Community Support options, particularly for those with care packages for minimal hours per week.
Self-contained accommodation options for Individuals who struggle to share facilities.
Move on options and pathways through the service to support people to greater independence.
Transition services for young adults.
Our aspirations for Supported Living will focus upon the following key areas:
Supporting the Life that Matters to You
Suitable Accommodation
Collaboration
Health
Stable staffing
CPV: Community health services · Other community, social and personal services · Provision of services to the community · Social work services · Social work services without accommodation
How this framework works
From the published notice- Bids received
- 74 bids on the busiest of 3 lots · 19 suppliers appointed
- Framework period
- 5 yrs · up to 10 yrs from 1 Apr 2026
Lots and requirements (3)Procurement structure
3 lots · all with a published valueLot #1Supported Living (Accommodation-Based)AwardedRenewalPublished value£96,000,000
This is an accommodation-based lot where the Individual would have a separate contract for their tenancy, the property is usually sourced by the care provider.
Please note there will be no cap on the number of qualifying suppliers for this particular Lot.
Lot #2Community SupportAwardedRenewalPublished value£9,600,000
This lot involves supporting an individual from their own home, which could be their own property, rented accommodation or living with family or friends. The provider would not source the accommodation.
Please note this particular lot will be limited up to a maximum of the 5 qualifying suppliers who exceed the set scoring threshold. These will be the 5 highest scoring suppliers during the tender qualitative award process. This Lot requires a minimum of 3 suppliers to operate, but the Council reserves the right to amend the minimum threshold where this is considered necessary to achieve the minimum level required.
Lot #3Complex NeedsAwardedRenewalPublished value£14,400,000
This Lot could be either a Lot 1 Accommodation-Based Service or a Lot 2 Community Support Service; however, the Individual’s needs are of such a complexity that they exceed Lot 1 and 2’s capabilities and require a provider with additional resources and specialisms.
Please note there will be no cap on the number of suppliers for this particular Lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- “Supported Living Framework” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Apr 2025, 14:41 BST
- Last source update
- 16 Feb 2026, 12:19 GMT
- Award evaluation window
- Submission end – 15 Jan 2026
- Authority reference
25-S-008- FTS notice number
2025/S 000-060175- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05066dFind a Tender- Contract terms summary
30 days
How it was run
Official notice- Appointment period ends
- 27 Oct 2025, 14:00 GMT
- Clarification deadline
- 17 Oct 2025, 14:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
23 Apr 2025 → 1 Apr 2026 · 10 dates- Planning notice published23 Apr 2025, 14:41 BST
- Market engagement10 Sept 2025, 23:59 BST
The event is scheduled for 12.00 on Wednesday 3rd September and will be held on MS Teams.
The purpose of the event is to help providers to navigate the requirements of the tender process:
- Registration on the Central Digital Platform
- An overview of the ITT requirements
- Question format and general guidance on completion
Please email: [email protected] to register your interest
- Tender notice published394 days ago26 Sept 2025, 14:13 BST
- Clarification questions by373 days ago17 Oct 2025, 14:00 BST
- Admission / appointment period ends363 days ago · period end, not a bid countdown27 Oct 2025, 14:00 GMT
- Award decision expected by282 days ago15 Jan 2026, 23:59 GMT
- Assessment summaries sent254 days ago13 Feb 2026
- Latest notice published251 days ago16 Feb 2026, 12:19 GMT
- Standstill ends241 days ago25 Feb 2026, 23:59 GMT
- Contract starts207 days ago1 Apr 2026, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 23 Apr 2025- Preliminary market engagement notice published23 Apr 2025, 14:41 BSTUK2
- Preliminary market engagement notice published15 Aug 2025, 14:04 BSTUK2
- Published value published: £120,000,00015 Aug 2025, 14:04 BST
- Preliminary market engagement notice published19 Aug 2025, 13:54 BSTUK2
- Tender notice published26 Sept 2025, 14:13 BSTUK4
- Status changed to active26 Sept 2025, 14:13 BST
- Procurement method changed26 Sept 2025, 14:13 BST
- Deadline published: 27 Oct 2025, 14:00 GMT26 Sept 2025, 14:13 BST
- Contract award notice published16 Feb 2026, 12:19 GMTUK6
- Status changed to complete16 Feb 2026, 12:19 GMT
- Contract signature expected13 Mar 2026, 23:59 GMTscheduled
Published amendments (1)
the contact email address was incorrect and has now been amended
Routine re-releases (5)
- 2025-08: 1 release · 15 Aug 2025
- 2025-04: 1 release · 23 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Supported Living (Accommodation-Based)1 award | |||
| CARE LABEL LTD, CARE4U WE LTD, JIGSAW CREATIVE CARE LIMITED, Kcare Health, LOVINGANGELS CARE LTD, PINK MOON CARE LTD +9 more1 Apr 2026 – 30 Mar 2031 · up to 30 Mar 2036Extensions: Extension provision 5 year initial period 1st April 2026 - 31st March 2031. Option to extend up to 5 years: Extension to allow the ability to focus on innovation and continuous improvements, enhanced relationships with providers and pricing stability. This would also have the least impact to Individuals in the service. Conditions for extension · Satisfactory performance Strategic alignment / collaboration. · Market analysis - emerging needs. High number of red flags - quality issues. There will be regular reviews of performance, along with environmental analysis to determine suitability for continuing on the framework. · Options: Extension provision 5 year initial period 1st April 2026 - 31st March 2031. Option to extend up to 5 years: Extension to allow the ability to focus on innovation and continuous improvements, enhanced relationships with providers and pricing stability. This would also have the least impact to Individuals in the service. Conditions for extension · Satisfactory performance Strategic alignment / collaboration. Market analysis - emerging needs. High number of red flags - quality issues. | £96,000,000 | 13 Feb 2026standstill to 25 Feb 2026 | Standstill |
| Lot 2 · Community Support1 award | |||
| CARE LABEL LTD, Kay Healthcare LimitedSME, Kcare Health, LOVINGANGELS CARE LTD, TONNA CARE SERVICES LIMITEDLot 2 Community Support1 Apr 2026 – 30 Mar 2031 · up to 30 Mar 2036Extensions: Extension provision 5 year initial period 1st April 2026 - 31st March 2031. Option to extend up to 5 years: Extension to allow the ability to focus on innovation and continuous improvements, enhanced relationships with providers and pricing stability. This would also have the least impact to Individuals in the service. Conditions for extension · Satisfactory performance · Strategic alignment / collaboration. · Market analysis - emerging needs. · High number of red flags - quality issues. · Options: Conditions for extension · Satisfactory performance · Strategic alignment / collaboration. · Market analysis - emerging needs. · High number of red flags - quality issues. | £9,600,000 | 13 Feb 2026standstill to 25 Feb 2026 | Standstill |
| Lot 3 · Complex Needs1 award | |||
| BRIGHTER LIVING CARE LTD, CARE4U WE LTD, Community Integrated Care, JIGSAW CREATIVE CARE LIMITED, LOVINGANGELS CARE LTD, PINK MOON CARE LTD +8 moreLot 3 Complex Needs1 Apr 2026 – 30 Mar 2031 · up to 30 Mar 2036Extensions: 5 year initial period 1st April 2026 - 31st March 2031. Option to extend up to 5 years: Extension to allow the ability to focus on innovation and continuous improvements, enhanced relationships with providers and pricing stability. This would also have the least impact to Individuals in the service. Conditions for extension · Satisfactory performance · Strategic alignment / collaboration. · Market analysis - emerging needs. · High number of red flags - quality issues. · Options: 5 year initial period 1st April 2026 - 31st March 2031. Option to extend up to 5 years: Extension to allow the ability to focus on innovation and continuous improvements, enhanced relationships with providers and pricing stability. This would also have the least impact to Individuals in the service. Conditions for extension · Satisfactory performance · Strategic alignment / collaboration. · Market analysis - emerging needs. · High number of red flags - quality issues. | £14,400,000 | 13 Feb 2026standstill to 25 Feb 2026 | Standstill |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Supported Living (Accommodation-Based) | 69final-stage tenders · 73 at stage one | 59 | 4 | — |
| 2 · Community Support | 50final-stage tenders | 47 | 1 | — |
| 3 · Complex Needs | 74final-stage tenders | 61 | 6 | — |
Who bid (first 60 of 90)
- did not winCALVARY CARE LTD · Greater London · 1
- wonKCARE NURSING AGENCY LIMITED · South East England · all lots
- wonVOYAGE 1 LIMITED · West Midlands · 1, 3
- wonBRIGHTER LIVING CARE LTD · South East England · 1, 3
- did not winCOMMUNITY HOMES OF INTENSIVE CARE AND EDUCATION LIMITED · South East England · 1, 3
- wonJIGSAW CREATIVE CARE LIMITED · South West England · 1, 3
- wonPINK MOON CARE LTD · South East England · 1, 3
- wonCARE LABEL LTD · South East England · all lots
- did not winG P HOMECARE LIMITED · West Midlands · all lots
- did not winREHABILITY UK COMMUNITY LTDSME · West Midlands · 1, 3
- wonKAY HEALTHCARE LIMITEDSME · South East England · all lots
- did not winPEOPLE MATTER SUPPORT SERVICES LIMITEDSME · South East England · 1, 3
- wonCARE4U WE LTD · South East England · all lots
- wonLOVINGANGELS CARE LTD · South East England · all lots
- wonTOTAL HEALTH SUPPORT AND TRAINING SERVICES LIMITED · South East England · all lots
- wonTONNA CARE SERVICES LIMITED · South East England · all lots
- did not winDimensions (UK) LimitedVCSE · South East England · 3
- wonCOMMUNITY INTEGRATED CARE · North West England · 3
- wonSALUTEM LD BIDCO IV LIMITED · South East England · 3, 1
- did not winELEGNA CARE LTD · East of England · all lots
- did not winENDLESS LOVE HEALTHCARE SERVICES LTD · South East England · 1, 2
- did not winSAHAN CARES C.I.C.SMEVCSE · Greater London · 1, 3
- did not winSUNLIGHT HOMECARE SERVICES LIMITED · South East England · all lots
- did not winTRUE QUALITY SERVICES LTD · West Midlands · 1, 3
- did not winGAIN HEALTHCARE LTDSME · South East England · all lots
- did not winANIKACARE LIMITED · West Midlands · all lots
- did not winBLUE KNIGHT LIVING CARE LTDSME · East of England · all lots
- did not winBE WELL CARE LTDSME · South East England · all lots
- did not winCARE ASSURANCE LTD · East of England · all lots
- did not winCANARY CARE SERVICES LTD · South East England · 1
- did not winCHIRON CARE (UK) LIMITED · Greater London · 1, 3
- did not winCREATIVE SUPPORT LIMITEDVCSE · North West England · all lots
- did not winRESPECT CARE LTD · South East England · 1, 3
- did not winELEGANT CARE SERVICES LIMITED · South East England · 1, 3
- did not winENABLE CARE & SUPPORT LIMITED · South East England · 1, 3
- did not winELITE SUPPORT PROVIDERS LTD · South East England · all lots
- did not winENIRO CARE LTD · South East England · all lots
- did not winUPLIFT CARE GROUP LIMITED · East of England · 1
- did not winINVOLVEMENT SERVICES LIMITED · Greater London · all lots
- did not winJES CARE SERVICES LIMITEDSME · South East England · all lots
- did not winKIND2U LIVING LIMITED · South East England · all lots
- did not winOAKTREE EDUCATION SERVICES LIMITEDSME · South East England · 1
- did not winPIONEER PLACEMENTS LTD · East Midlands · all lots
- did not winPOTENSIAL LIMITED · North West England · 1, 3
- did not winRINGSTEAD HEALTHCARE LTD · South East England · 1, 2
- did not winROYLE CARE LIMITED · South East England · 1, 2
- did not winSALIS CARE LTD · North West England · 1
- did not winSAMOREM GLOBAL LIMITED · East of England · 1
- did not winTHE LINK NURSING & CARE AGENCY LTD. · Greater London · all lots
- did not winUNICARE COMPLEX CARE SPECIALIST · Greater London · all lots
- did not winCARDINAL CARE LTDSME · South East England · 1, 2
- did not winCOMPANION CARE SOLUTIONS LIMITED · South East England · all lots
- did not winETRUM HEALTHCARE SERVICES LTDSME · East of England · all lots
- did not winINNOVATIONS24 LIMITEDSME · East Midlands · all lots
- did not winINNOVATIVE SUPPORT LTD · South East England · all lots
- did not winLIFEWAYS COMMUNITY CARE LIMITED · North West England · 1, 3
- did not winLIMMS CARE SERVICES LTD · South East England · all lots
- did not winMED CARE HOME SERVICES LIMITED · North West England · 1, 3
- did not winNATIONAL MEDICARE SERVICES LTDSMEVCSE · South East England · 1, 3
- did not winONTRA HEALTHCARE LTD · South East England · all lots
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
90 commercial parties on the notice · 11 awardedThe first 50 of 90 commercial parties (by name); the JSON mirror lists them all.
- 24/7 EXCEPTIONAL CARE & RECRUITMENT SERVICES LIMITEDBidder / tenderer
- 4Q HEALTHCARE LTDBidder / tenderer
- ANIKACARE LIMITEDBidder / tenderer
- AUTISM AT KINGWOODBidder / tenderer
- BE CARE LIMITEDBidder / tenderer
- BE WELL CARE LTDBidder / tenderer
- BERKSHIRE CARE SERVICES LIMITEDBidder / tenderer
- BLUE KNIGHT LIVING CARE LTDBidder / tenderer
- BLUEBELL HEALTHCARE LTDBidder / tenderer
- BRIGHTER LIVING CARE LTDFramework contractor
Show 40 more suppliers
- CALVARY CARE LTDFramework contractor
- CANARY CARE SERVICES LTDBidder / tenderer
- CARDINAL CARE LTDBidder / tenderer
- CARE ASSURANCE LTDBidder / tenderer
- CARE LABEL LTDFramework contractor
- CARE4OCUS LTDBidder / tenderer
- CARE4U WE LTDFramework contractor
- CENTRAL SOUTH SERVICES LTDBidder / tenderer
- CHIRON CARE (UK) LIMITEDBidder / tenderer
- COMMUNITY HOMES OF INTENSIVE CARE AND EDUCATION LIMITEDFramework contractor
- COMMUNITY INTEGRATED CAREFramework contractor
- COMPANION CARE SOLUTIONS LIMITEDBidder / tenderer
- CONCEPT LIVING CARE SERVICES LTDBidder / tenderer
- CREATIVE SUPPORT LIMITEDBidder / tenderer
- Dimensions (UK) LimitedFramework contractor
- ELEGANT CARE SERVICES LIMITEDBidder / tenderer
- ELEGNA CARE LTDBidder / tenderer
- ELITE SUPPORT PROVIDERS LTDBidder / tenderer
- ENABLE CARE & SUPPORT LIMITEDBidder / tenderer
- ENDLESS LOVE HEALTHCARE SERVICES LTDBidder / tenderer
- ENIRO CARE LTDBidder / tenderer
- ENRICHED CARE SUPPORT SERVICES LIMITEDBidder / tenderer
- ETRUM HEALTHCARE SERVICES LTDBidder / tenderer
- EVERKIND HEALTHCARE LIMITEDBidder / tenderer
- G P HOMECARE LIMITEDFramework contractor
- GAIN HEALTHCARE LTDBidder / tenderer
- HOME NOT HOSPITAL LTDBidder / tenderer
- IMPRESSIONS CARE SOLUTIONS LIMITEDBidder / tenderer
- INNOVATIONS24 LIMITEDBidder / tenderer
- INNOVATIVE SUPPORT LTDBidder / tenderer
- INVOLVEMENT SERVICES LIMITEDBidder / tenderer
- JES CARE SERVICES LIMITEDBidder / tenderer
- JIGSAW CREATIVE CARE LIMITEDFramework contractor
- KAY HEALTHCARE LIMITEDFramework contractor
- KCARE NURSING AGENCY LIMITEDFramework contractor
- KIND2U LIVING LIMITEDBidder / tenderer
- LIAISE (SOUTH) LIMITEDBidder / tenderer
- LIFE ANCHOR LIMITEDBidder / tenderer
- LIFEWAYS COMMUNITY CARE LIMITEDBidder / tenderer
- LIMMS CARE SERVICES LTDBidder / tenderer
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender