Find a TenderAwarded
Published 16 Oct 2023, 10:17 BST

Official UK procurement notice

Support to Live at Home Service

Official notice

Authority: Medway Council (Local council)

Framework agreement2 lotsServicesOpen procedure
Framework ceiling (notional)£50,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 15 Nov 2023awarded 1 Feb 2024
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

Medway Council invites tenders from suitably experienced Care Quality Commission (CQC) providers, for the provision of Support to Live at Home – Home Care and Extra Care Services. This is a multiple lot framework as detailed:

Lot 1 - Homecare

The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022)

These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to:

-Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users’ independence.

-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user’s families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes

-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.

-Ensure that service users are enabled to maintain their independence with appropriate care in their own home.

The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council’s eligibility criteria for services.

There are 3 sub-lots for Lot 1.

Lot 2 – Extra Care

An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment.

The ultimate aims of the services are to:

  • Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user’s independence and does not foster dependency.

-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users’ families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes.

-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.

-Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home.

The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council’s eligibility criteria for services.

There are 5 sub-lots for Lot 2.

CPV: Health and social work services

How this framework works

From the published notice
Bids received
124 bids received · 13 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1HomecareCancelledPublished value£45,000,000

The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022)

These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to:

-Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users’ independence.

-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user’s families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes

-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.

-Ensure that service users are enabled to maintain their independence with appropriate care in their own home.

The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council’s eligibility criteria for services.

The sub-lots for Lot 1 are:

Lot 1A - Locality 1 (ME7 & ME8)

Lot 1B - Locality 2 (ME4 & ME5)

Lot 1C - Locality 3 (ME1 & ME2 & ME3)

Delivery: South East
Variant bids: not allowed
Lot #2Extra CareCancelledPublished value£5,000,000

Lot 2 – Extra Care

An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment.

The ultimate aims of the services are to:

  • Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user’s independence and does not foster dependency.

-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users’ families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes.

-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.

-Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home.

The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council’s eligibility criteria for services.

The sub-lots for Lot 2 are:

Lot 2A -Atlas Place – St. Mary's Island, Medway, ME4 3AN is a 37-unit scheme with an additional 25 shared ownership apartments on St Mary’s Island.

Lot 2B – Bellerophon House Doust Way, Rochester, Kent, ME1 1FG is a 41-unit scheme at Rochester Riverside

Lot 2C - Montgomery Court - Choir Cl, Wainscott, Rochester ME3 8FP is a 62-unit scheme in Wainscott.

Lot 2D - Prospect Place – 1 Blake Avenue, Gillingham, Kent, ME7 1FX is a 60-unit scheme at Gillingham Pier

Lot 2E - Rogallo Place – Pilot View, Medway, ME4 6FE is a 38-unit scheme with an additional 25 shared ownership apartments in Horsted, Rochester

Delivery: South East
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70%
  • Price: 30%
Conditions of participation1
  • Suitability

    in the procurement documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Support to Live at Home Service” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
16 Oct 2023, 10:17 BST
Last source update
27 Feb 2024, 11:57 GMT
Award evaluation window
15 Nov 2023 – …
Authority reference
DN694260
FTS notice number
2024/S 000-006245
Classification (CPV)
Health and social work services
Delivery area
South East (UKJ41)
Official registry OCID
ocds-h6vhtk-040c2b Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
15 Nov 2023, 14:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
15 Nov 2023, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Nov 2023 → 27 Feb 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    15 Nov 2023, 14:00 GMT
  2. Bids opened
    15 Nov 2023, 14:00 GMT
  3. Notice published
    27 Feb 2024, 11:57 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    27 Feb 2024, 11:57 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 124
Contracts signed 8latest 1 Feb 2024

8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 006245-2024-1

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-2

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-3

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-4

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-5

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-6

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-7

    Signed
    1 Feb 2024
    Value
    —
    Status
    active
  • Contract 006245-2024-8

    Signed
    1 Feb 2024
    Value
    —
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
124bids——£1 – £50,000,000

Contracting authority & participating public bodies

Medway Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Medway Council, Gun Wharf, Dock Road, Chatham, South East, ME4 4TRContact name, email Published organisation website ↗

Framework contractors & participating bidders

14 commercial parties on the notice
Show 4 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria