Find a TenderAwarded
Published 27 Oct 2022, 12:50 BST

Official UK procurement notice

Support of Applications on the OutSystems Platform

Official notice

Authority: Social Security Scotland

Dynamic market2 lotsServicesOpen procedureSME suitable
Dynamic market estimate£8,000,000total for 2 lots · market-wide estimate, not attributable revenue · 1 value update
Submission deadline 19 Jan 202712:00 GMT · 89d 6h left
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

This Contract is to provide 3rd line support to the Purchaser’s Chief Digital Office in respect of applications supported by the Purchaser on

the OutSystems Platform.

  • Recurrence: January 2027

CPV: Computer support and consultancy services · IT services: consulting, software development, Internet and support · Information technology requirements review services · Information technology services · Maintenance of information technology software · Repair of information technology software

How this dynamic market works

From the published notice
Type
Dynamic market
Bids received
7 bids received · 1 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · no lot values published
Lot #1ProjectsAwardedRenewal

This Contract is to provide 3rd line support to the Purchaser’s Chief Digital Office in respect of applications supported by the Purchaser on the OutSystems Platform

Delivery: Scotland
Extensions: The value of 1000000GBP in this notice is based on 4 years at the indicative 250000GBP maximum annual value. The contract does enable the Purchaser potentially to spend beyond this value during the contract. · This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any timeSecond stage: 5–null candidates invited to tenderVariant bids: not allowed
Lot #2Digital ResourcesCancelledRenewal

Resources for a specific output to support the following areas - Support, Maintenance, Application Development, Client Side Support and Continuous Improvement on the OutSystems platform.

The anticipated services and/or role profile include (but not limited to) the following:

Digital Specialists

Quality Assurance

Network Advice Specialists

Project/Programme Managers

UX/UI

Dev Ops

Business Analysts

User Researchers

Software Engineers

Data Analytical Specialists

Solutions Architect

Technical Architect

Security Architect

Testing Specialist

Pen Testing Specialists

Lot 2 – Relevant experience of providing resources for a specific piece of work for development and deployment of applications and or support and maintenance on OutSystems Platform – 2 examples 350 words per example

Suppliers must have at least 12 months experience delivering the types of services within this lot. Please provide details about the services you can provide under this lot including at least 2 relevant case study examples from the last 3 years. Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible and preferably within 2 sides of text on the relevant case study evidence form. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full. Note: at least two case study examples are required for each lot.

A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded.

Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.

Delivery: Scotland
Extensions: This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time.Second stage: 5–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation2
  • Economic & financial standing

    It is a requirement of this contract that suppliers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employers Liability - minimum 5m (FIVE MILLION GBP)

    Public Liability - minimum 2m (TWO MILLION GBP)

    Professional Indemnity - minimum 1m (ONE MILLION GBP, we will accept cover in the aggregate)

    The Authority will access a Dun & Bradstreet report for the supplier's organisation and use the information contained within it to assist with the assessment of the

    supplier's economic and financial standing.

    Suppliers must achieve a D&B Failure Score of 20 or above

    or

    Suppliers must submit 2 Years Audited Accounts for assessment. Where 2 years of audited accounts cannot be provided suppliers should provide a Financial Assurance.

    Please be advised that additional insurances may be requested through call-off requirements.

    Suppliers from the UK will be required to provide their tax reference numbers: i.e Value Added Tax registration number, PAYE collection reference and Corporation Tax or Self-Assessment reference, as applicable. Please enter this number in section 2A question 2A.2 of the SPD.

    Overseas and non-UK suppliers will be required to submit a certificate of tax compliance obtained from the country in which they are a resident for tax purposes)

  • Technical & professional ability

    It is a requirement of this DPS that suppliers must have previous experience with the OutSystems Platform as stated within section II.2) Description of this contract notice under Lot 1 Projects and Lot 2 Digital Resources.

    The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued.

    Bidders will be required to provide at least two different examples of your experience for each Lot that demonstrate that they have the relevant

    experience to deliver the services within the Lot.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Support of Applications on the OutSystems Platform” is a dynamic market: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Dynamic market
Who may use this agreement
Any qualifying supplier may apply while the market is open
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · January 2027
First published
27 Oct 2022, 12:50 BST
Last source update
5 Jun 2025, 14:11 BST
Authority reference
S/22/134
FTS notice number
2025/S 000-030271
Classification (CPV)
Computer support and consultancy servicesIT services: consulting, software development, Internet and supportInformation technology requirements review servicesInformation technology servicesMaintenance of information technology softwareRepair of information technology software
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-037cb2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Award against Dynamic Purchasing System: Social Security Scotland OutSystems Services - Dynamic Purchasing System - Lot 1 - Projects The estimated value is 1000000GBP based on 4 years at the indicative maximum annual value of 250000GBP. (note: the estimate and indicative maximum values are not guaranteed) This Contract Award Notice was previously published in Public Contracts Scotland. Reference: OCT490075 OCID:ocds-r6ebe6-0000745628 (SC Ref:800032)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Admission period ends
19 Jan 2027, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Nov 2022 → 19 Jan 2027 · 4 dates
  1. Next notice expected
    7 Nov 2022
  2. Notice published
    5 Jun 2025, 14:11 BST
  3. Today
    22 Oct 2026
  4. Invitations to tender expectedin 89 days
    19 Jan 2027
  5. Admission / appointment period endsin 89 days · period end, not a bid countdown
    19 Jan 2027, 12:00 GMT

Notice history

8 events · 7 releases on Find a Tender · since 18 Nov 2022
  1. Status changed to active
    18 Nov 2022, 12:10 GMT
  2. Procurement method changed
    18 Nov 2022, 12:10 GMT
  3. Deadline published: 19 Dec 2022, 12:00 GMT
    18 Nov 2022, 12:10 GMT
  4. Published value published: £8,000,000
    20 Jan 2023, 08:48 GMT
  5. Deadline moved to 19 Jan 2027, 12:00 GMT
    20 Jan 2023, 08:48 GMT
    +1492 days · was 19 Dec 2022, 12:00 GMT
  6. Status changed to cancelled
    20 Apr 2023, 10:49 BST
  7. Status changed to complete
    5 Jun 2025, 14:11 BST
  8. Procurement method changed
    5 Jun 2025, 14:11 BST
Published amendments (2)

V.1.3 additional information The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 22652. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Section 1 Contracting Authority Contact Person: Sharon Barr Email: [email protected]

Routine re-releases (7)
  • 2023-01: 2 releases · 20 Jan 2023, 20 Jan 2023
  • 2022-11: 1 release · 18 Nov 2022
  • 2022-10: 1 release · 27 Oct 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 72 from SMEs
Contracts signed 1latest 26 Sept 2023

1 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.

Contracts

  • Contract 030271-2025-S/22/134-1

    Signed
    26 Sept 2023
    Value
    £1,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Projects7bids · 7 electronic2——

Contracting authority & participating public bodies

Social Security Scotland

Contracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services 3rd Floor, Agnes Husband House, 17 South Union Street, Dundee, Scotland, DD1 4BFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh
  • Edinburgh Sherriff CourtReview body Edinburgh

Suppliers admitted to the dynamic market

1 commercial party on the notice
  • Fujitsu Services LimitedAdmitted to the market 22, Baker Street, London, London, W1U 3BWContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.