Official UK procurement notice
Support and Personal Care DPS
Authority: Telford and Wrekin Council (Local council)
What is being bought5 lots · detail below
Published requirement descriptionTelford and Wrekin Council are looking to procure services for Support and Personal Care Services for Children and Adults. This Dynamic Purchasing System will work to source care over a variety of functions, to include domiciliary care for Children and Adults, residential/nursing placements for Adults, and day care placements for Adults. There is an expectation that providers will have the relevant experience, knowledge and expertise to be able to deliver the services as outlined in the corresponding specification documents.This is a flexible agreement for Support and Personal Care Services that works to The Authority Commitment Statement; Right Help, Right Time to Promote Independence. This DPS is aligned to the national range of Government policies and initiatives for Support and Personal Care services and the Authority seeks Providers who are focussed on a whole family approach.
CPV: Health and social work services
How this dynamic market works
From the published notice- Type
- Dynamic market
- Market period
- 4 yrs from 1 Apr 2024
Lots and requirements (5)Procurement structure
5 lots · no lot values publishedLot #1Adults Domiciliary CareRenewal
For Lot 1, there will be scope for providers registering for personal care services and/or support services. Personal care services will be available to those providers with a valid CQC/Ofsted registration and there will be a requirement to deliver regulated services. Support services will be available to those providers who are not CQC/Ofsted registered, but still wish to deliver informal services to residents in the borough, such as domestic support or shopping calls. Providers can indicate a desire to support on both areas as long as all relevant registrations are held.
Lot #2Children and Young People Community Care and SupportRenewal
For Lot 2, there will be scope for providers registering for personal care services and/or support services. Personal care services will be available to those providers with a valid CQC/Ofsted registration and there will be a requirement to deliver regulated services. Support services will be available to those providers who are not CQC/Ofsted registered, but still wish to deliver informal services to residents in the borough, such as domestic support or shopping calls. Providers can indicate a desire to support on both areas as long as all relevant registrations are held.
Lot #3Adults Residential PlacementsRenewal
Lot 3 is for the procurement of residential homes to deliver support and personal care to residents of Telford and Wrekin. This lot will only be open to providers with a valid CQC (Care Quality Commission) registration due to the support required within placements
Lot #4Adults Nursing CareRenewal
Lot 4 is for the procurement of nursing homes to deliver support and personal care to residents of Telford and Wrekin. This lot will only be open to providers with a valid CQC (Care Quality Commission) registration due to the support required within placements
Lot #5Adults Day ServicesRenewal
Lot 5 is for the procurement of Day Services for the residents of Telford and Wrekin. There will be an expectation that providers will offer respite and activities for residents, which may include activities, bathing, and transport to and from the day care facility.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Support and Personal Care DPS
- “Support and Personal Care DPS” is a dynamic market: the contest is a place on its panel, not a single contract.
Competition analysis · published record, not a forecast of who will bid
How Telford and Wrekin Council buys Health and social work services (CPV 85), and who usually turns up
Telford and Wrekin Council’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Health and social work services (CPV 85) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in West Midlands.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in West Midlands.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 104 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid10%
2–313%
4–620%
7+57%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
On a framework or DPS, prices are agreed when work is called off.
Past prices are a guide, not a bid price.
Not comparable on a framework or DPS. The notice sets up a supplier panel and a ceiling value; what the work actually costs is agreed later, on each call-off or mini-competition, and those publish as contract notices of their own. The award-vs-estimate record of this market therefore sits on the call-offs; this page shows it on the contracts, not on the panel that frames them.
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Adults Domiciliary CareCPV 85000000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid11%
2–37%
4–63%
7+79%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £180m18 awards in 36m · last 3 months ago | 6 live · £322m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=4 | |
| £47m13 awards in 36m · last 2 months ago | 3 live · £136k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
Royal Mencap SocietyLarge | £127m15 awards in 36m · last 11 months ago | 8 live · £313m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
| £844k2 awards in 36m · last 19 months ago | None on file | 8% below n=5 |
Lot #2Children and Young People Community Care and SupportCPV 85000000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid11%
2–37%
4–63%
7+79%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
Barnardo'sLarge | £167m83 awards in 36m · last this month | 31 live · £87m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=38 |
| £180m18 awards in 36m · last 3 months ago | 6 live · £322m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=4 | |
| £47m13 awards in 36m · last 2 months ago | 3 live · £136k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
POhWERLarge | £14m10 awards in 36m · last 4 months ago | 5 live · £6.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=10 |
Lot #3Adults Residential PlacementsCPV 85000000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid11%
2–36%
4–64%
7+78%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £378m56 awards in 36m · last 1 months ago | 11 live · £244m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=9 | |
Barnardo'sLarge | £167m83 awards in 36m · last this month | 31 live · £87m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=38 |
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
Royal Mencap SocietyLarge | £127m15 awards in 36m · last 11 months ago | 8 live · £313m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
| £360k3 awards in 36m · last 3 months ago | 1 live · £360k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
Lot #4Adults Nursing CareCPV 85000000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid10%
2–37%
4–63%
7+80%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
| £360k3 awards in 36m · last 3 months ago | 1 live · £360k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
HC-ONE LIMITEDLarge | £94k16 awards in 36m · last 10 months ago | 3 live · £477k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
BethphageLarge | 1 awards in 36m · last 5 months ago | 1 live · £2.6m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 10% below n=2 |
| £844k2 awards in 36m · last 19 months ago | None on file | 8% below n=5 |
Lot #5Adults Day ServicesCPV 85000000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid10%
2–36%
4–63%
7+80%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
| £265k2 awards in 36m · last 5 months ago | 1 live · £4.8m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| 3 awards in 36m · last 8 months ago | 2 live · £191m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| £844k2 awards in 36m · last 19 months ago | None on file | 8% below n=5 | |
| — | None on file | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Open admission
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Dynamic market
- Who may use this agreement
- Any qualifying supplier may apply while the market is open
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 2 Feb 2024, 12:32 GMT
- Last source update
- 2 Feb 2024, 12:32 GMT
- Authority reference
TWC000027- FTS notice number
2024/S 000-003518- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0436c4Find a Tender
- Review procedure
Service from which information may be obtained: Telford and Wrekin Council
How to participate & submission route
Official notice- Requests to participate (first stage)
- —
- Admission period ends
- 1 Apr 2028, 23:59 BST
- Clarification deadline
- —
- Submission channel
- {"written"}
- Accepted languages
- en
Timeline
2 Feb 2024 → 2 Apr 2028 · 4 dates- Notice published2 Feb 2024, 12:32 GMT
- Contract starts1 Apr 2024, 00:00 BST
- Today22 Oct 2026
- Admission / appointment period endsperiod end, not a bid countdown1 Apr 2028, 23:59 BST
- Invitations to tender expected2 Apr 2028, 00:00 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice; the tender pack is on the portal.