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Official procurement procedure

Support and Maintenance of Core Benefit Platform (SPM)

Information systems
Information technology services
Maintenance of information technology software
+1 more
Scotland (UKM)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Social Security Scotland: "Support and Maintenance of Core Benefit Platform (SPM)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthoritySocial Security ScotlandScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Social Security Scotland
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Social Security Scotland. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4Bids / Report
20% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 10 active published awards; 10 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthoritySocial Security Scotland
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published27 Apr 2026, 11:27 BST
Last source update27 Apr 2026, 11:27 BST
Recurring procurementNot published
ClassificationInformation systems, Information technology services, Maintenance of information technology software, Software package and information systems
Delivery area
Scotland (UKM)
OCIDocds-h6vhtk-0344a7
What is being bought
The requirement is to meet the needs of Social Security Scotland’s digital operations and business needs, ensuring the core benefit platform (SPM) and associated batches remain supported, operational and performant for all the benefits being served by them.
What changed
From the official release history
  1. Status changed to complete
    27 Apr 2026, 11:27 BST
  2. Official notice release published
    27 Apr 2026, 11:27 BST
  3. Status changed to published status
    13 Jan 2026, 09:05 GMT
  4. Official notice release published
    13 Jan 2026, 09:05 GMT
  5. Official notice release published
    18 Dec 2025, 13:16 GMT
  6. Status changed to complete
    12 Sept 2025, 08:41 BST
  7. Official notice release published
    12 Sept 2025, 08:41 BST
  8. Submission deadline changed to published date
    12 Sept 2025, 08:41 BST
  9. Buyer information updated
    12 Sept 2025, 08:41 BST
  10. Status changed to active
    9 Jun 2022, 12:56 BST
  11. Official notice release published
    9 Jun 2022, 12:56 BST
  12. Submission deadline changed to 11 Jul 2022, 12:00 BST
    9 Jun 2022, 12:56 BST
  13. Buyer information updated
    9 Jun 2022, 12:56 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    27 Apr 2026, 11:27 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 2 Apr 2026, 00:00 BST · £35,388,789
Commercial outcome and competition
Awards
MPHASIS UK LIMITED
Not published · Not published · active
Contracts
Contract
£35,388,789 · signed 2 Apr 2026, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 2 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Social Security Scotland

Contracting authority GB-FTS-66869
View buyer profile

  • Social Security Scotland
    buyer

    3rd Floor, Agnes Husband House, 17 South Union Street, Dundee, UKM, DD1 4BF
    Jenny.badger@socialsecurity.gov.scot
    +44 1412425913

  • Edinburgh Sheriff Court
    reviewBody

    Sheriff Court House. 27 Chambers Street, Edinburgh, EH1 1LB

  • MPHASIS UK LIMITED
    supplier

    5 Duddingston Square West, Edinburgh, UK, EH15 1RS
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published