Find a TenderCancelled
Published 25 Sept 2024, 19:05 BST

Official UK procurement notice

Supply of Temporary and Permanent Personnel Services (Master Vendor)

Official notice

Authority: Financial Services Compensation Scheme (Public body)

2 lotsServicesRestricted procedure
Published estimate£56,000,000total for 2 lots
Submissions closed 16 Dec 2024
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

In September 2024, FSCS published a Prior Information Notice in relation to procurement of master vendor contracts under two Lots, (i) Claims handler and (ii) Non-claims handler. The two Lots covering both permanent and contractor roles across the Scheme. Following a Supplier Briefing event, FSCS decided to procure all its requirements for temporary and permanent personnel under a single Master Vendor contract. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor contract will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS’s People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme’s strategy. The services must include the smooth transition from our existing master vendor arrangement.

  • Recurrence: 4 years

CPV: Recruitment services

Lots and requirements (2)Procurement structure

2 lots · 1 with a published value
Lot #1Claims Handling (Permanent and Contractors)CancelledRenewalPublished value£56,000,000
Delivery: London · Inner London – East
Extensions: The contract will have an option to extend for up to a further two years in two twelve-month extensions (maximum term of 48 months).Second stage: 3–5 candidates invited to tenderVariant bids: not allowed
Lot #2Supply of Temporary and Permanent Non-Claims Handling PersonnelPlannedLot estimate not published

Supply of temporary and permanent non-claims handling personnel

Delivery: London · LONDON

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 4 years
First published
25 Sept 2024, 19:05 BST
Last source update
15 Aug 2025, 10:05 BST
Authority reference
FSCS467
FTS notice number
2025/S 000-049006
Classification (CPV)
Recruitment services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-04a2f8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: In view of feedback during the process, wider organisational planning, and evolving recruitment requirements since commencement of the tender process, FSCS concluded it needs to review the nature of this service requirement and how it is structured and delivered. Secondly, given the importance of this wider planning in the context of other current operational demands, FSCS needed to allow proper time to carry out that re-evaluation exercise in a fully considered way. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973732188 GO Reference: GO-2025815-PRO-31872402

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup

Tender documents are also served through a separate tool: http://www.delta-esourcing.com ↗

Submission deadline
16 Dec 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Nov 2024 → 15 Aug 2025 · 4 dates
  1. Next notice expected
    14 Nov 2024
  2. Submission deadline
    16 Dec 2024, 12:00 GMT
  3. Invitations to tender expected
    15 Jan 2025
  4. Notice published
    15 Aug 2025, 10:05 BST

Notice history

4 events · 4 releases on Find a Tender · since 15 Nov 2024
  1. Status changed to active
    15 Nov 2024, 19:05 GMT
  2. Procurement method changed
    15 Nov 2024, 19:05 GMT
  3. Deadline published: 16 Dec 2024, 12:00 GMT
    15 Nov 2024, 19:05 GMT
  4. Status changed to cancelled
    15 Aug 2025, 10:05 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.1)Title · II.1FSCS467 Supply of Temporary and Permanent Services - Prior Information NoticeFSCS467 Supply of Temporary and Permanent Personnel Services - Prior Information Notice
—TextII.1.4 · II.1FSCS are planning a pre-market engagement event w/c 07th September ahead of issuing the contract notice within a few weeks soon afterFSCS are planning a pre-market engagement event w/c 07th October ahead of issuing the contract notice within a few weeks soon after

Please note the correct date for the pre-market engagement event is w/c 07th October. Further information is available in the original Find a Tender Notice 2024/S 000-030698. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Recruitment-services./D7QHA99DMJ To respond to this opportunity, please click her…

Routine re-releases (4)
  • 2024-09: 1 release · 25 Sept 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

Financial Services Compensation Scheme

Contracting authorityPublic bodyBody governed by public lawEconomic affairs Beaufort House, 15 St. Botolph Street, London, London, EC3A 7QUContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The Royal Court of JusticeMediation bodyReview body LondonContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria