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AwardedFind a Tender · award

Supply of STRATUM software

Buyer: THE OPEN UNIVERSITY →

BuyerTHE OPEN UNIVERSITY
StatusAwarded
DeadlineNot published
ValueValue not published
Published26 Mar 2024

What is being bought

Supply of STRATUM software This is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.

Delivery location

UKJ12

Categories

Software package and information systems 48000000Software package and information systems 48000000

Lot details

Lot 1

This is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management. The OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity. Since the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities. The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse. The OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement. It is envisaged that the maximum value of the contract will be 500,000 GBP.

What is included

ItemCategoryQuantity
1Software package and information systemsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer61 median · 1 average (1 of 6 with a bid count)1 average (1 of 6 with named award suppliers)Not published
Delivery region: UKJ12151.5 median · 1.5 average (2 of 15 with a bid count)1 average (2 of 15 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a voluntary ex ante transparency notice for the Open University's intention to award a contract. The Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM). The STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management. The OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity. Since the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities. The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse. The OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement. It is envisaged that the maximum value of the contract will be 500,000 GBP.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

009806-2024-OUPA10613-1

Statusactive
Value£550,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-044cf0
Latest release ID009806-2024
Latest release timestampTue Mar 26 2024 13:28:23 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
26 Mar 2024award, contract009806-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "tag": [
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    "contract"
  ],
  "date": "2024-03-26T13:28:23Z",
  "ocid": "ocds-h6vhtk-044cf0",
  "buyer": {
    "id": "GB-CHC-RC000391",
    "name": "OPEN UNIVERSITY(THE)"
  },
  "awards": [
    {
      "id": "009806-2024-OUPA10613-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01811900",
          "name": "ClearCourse Membership Services Limited"
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        },
        "hasOptions": true,
        "description": "This is a voluntary ex ante transparency notice for the Open University's intention to award a contract.\nThe Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM).\nThe STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.\nThe OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity.\nSince the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities.  The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse.\nThe OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement.\nIt is envisaged that the maximum value of the contract will be 500,000 GBP."
      }
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    },
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    "classification": {
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    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a voluntary ex ante transparency notice for the Open University's intention to award a contract.\nThe Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM).\nThe STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.\nThe OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity.\nSince the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities.  The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse.\nThe OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement.\nIt is envisaged that the maximum value of the contract will be 500,000 GBP.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-CHC-RC000391",
      "name": "OPEN UNIVERSITY(THE)",
      "roles": [
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      ],
      "address": {
        "region": "UKJ12",
        "locality": "MILTON KEYNES",
        "postalCode": "MK76AA",
        "countryName": "United Kingdom",
        "streetAddress": "The Vice-Chancellors Office,Walton Hall"
      },
      "details": {
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          },
          {
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      },
      "contactPoint": {
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      }
    },
    {
      "id": "GB-COH-01811900",
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      "roles": [
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      ],
      "address": {
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        "countryName": "United Kingdom",
        "streetAddress": "107 Cheapside, London, England, EC2V 6DN"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01811900",
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        "legalName": "ClearCourse Membership Services Limited"
      }
    },
    {
      "id": "GB-FTS-1091",
      "name": "N/A",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "N/A",
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      },
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  ],
  "language": "en",
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      "value": {
        "amount": 550000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "009806-2024-OUPA10613-1",
      "dateSigned": "2024-03-26T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
26 Mar 2024 · 009806-2024 · award, contract
{
  "id": "009806-2024",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2024-03-26T13:28:23Z",
  "ocid": "ocds-h6vhtk-044cf0",
  "buyer": {
    "id": "GB-CHC-RC000391",
    "name": "OPEN UNIVERSITY(THE)"
  },
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    {
      "id": "009806-2024-OUPA10613-1",
      "status": "active",
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        {
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          "name": "ClearCourse Membership Services Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "OUPA10613",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Initial 2 year term  with an option of further annual extensions up a maximum of five years in total."
        },
        "hasOptions": true,
        "description": "This is a voluntary ex ante transparency notice for the Open University's intention to award a contract.\nThe Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM).\nThe STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.\nThe OU has identified that this is currently the only viable option to deliver major external compliance requirements and meet income generation targets in the areas of industry research and philanthropy, whilst maintaining the current core business that is achievable within the OU's capital and revenue budget and staff capacity.\nSince the system was installed some years ago, the OU has made substantial investment in STRATUM terms of process, infrastructure, staff skills and capabilities.  The suite of software provides a range of capabilities developed specifically for the OU, including a research management system, legacy management system and preference centre. Upgrades have provided a staff and alumni portal which is driven from the data held in the STRATUM database and in, further development of online giving pages and payment system for alumni has also recently taken place. The STRATUM application has also required the OU to make additional substantial investment in terms of integrations into the rest of the OU's technical estate (which is complex and contains a number of bespoke legacy systems), the finance system and a separate data warehouse.\nThe OU has identified that for reasons of technical complexity, compatibility, continuity, the need to minimise disruption to core business and the need to introduce greater resilience for existing systems, that only the products, services and support provided by ClearCourse are capable of meeting the OU's requirement.\nIt is envisaged that the maximum value of the contract will be 500,000 GBP."
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryLocation": {
          "description": "Milton Keynes"
        },
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    ],
    "title": "Supply of STRATUM software",
    "status": "complete",
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      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Supply of STRATUM software\nThis is a voluntary ex ante transparency notice for the Open University's intention to award a contract.\nThe Open University (OU) intends to award a contract for 2 years with an option of further annual extensions up a maximum of five years in total for the maintenance of its current alumni, donor, and business engagement customer relationship management system (Current application STRATUM).\nThe STRATUM application is owned, supplied and supported exclusively by ClearCourse, a company which specialises in software membership and external relationship management.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
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    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
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          {
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            "description": "Education"
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        "id": "RC000391",
        "scheme": "GB-CHC",
        "legalName": "OPEN UNIVERSITY(THE)"
      },
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    },
    {
      "id": "GB-COH-01811900",
      "name": "ClearCourse Membership Services Limited",
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        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2V 6DN",
        "countryName": "United Kingdom",
        "streetAddress": "107 Cheapside, London, England, EC2V 6DN"
      },
      "details": {
        "scale": "large"
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        "id": "01811900",
        "scheme": "GB-COH",
        "legalName": "ClearCourse Membership Services Limited"
      }
    },
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}