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Official procurement procedure

Supply of Salesforce Marketing Cloud Licenses

Sales or marketing software package
South East (UKJ12)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: THE OPEN UNIVERSITY: "Supply of Salesforce Marketing Cloud Licenses". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTHE OPEN UNIVERSITYScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: THE OPEN UNIVERSITY
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for THE OPEN UNIVERSITY. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 179 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityTHE OPEN UNIVERSITY
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Jan 2025, 10:20 GMT
Last source update30 Jan 2025, 10:20 GMT
Recurring procurementNot published
ClassificationSales or marketing software package
Delivery area
South East (UKJ12)
OCIDocds-h6vhtk-04cc4c
What is being bought
The Open University is procuring specialist software licenses from a third-party provider.
What changed
From the official release history
  1. Official notice release published
    30 Jan 2025, 10:20 GMT
  2. Status changed to complete
    20 Dec 2024, 15:49 GMT
  3. Official notice release published
    20 Dec 2024, 15:49 GMT
  4. Buyer information updated
    20 Dec 2024, 15:49 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This procurement is for the on-going supply of licenses for the Salesforce Marketing Cloud solution which is embedded into OU systems and process and it currently heavily used in our current marketing programme. The licenses are to be renewed for a period of 3 years with an additional 3 years extension option (total 6 years), for c. £275,000 per annum for the first three years, and up to a total contract value of £2,000,000 (inc VAT) including all extension options. The OU's strategy is to move away from the reseller model and go direct to Salesforce to deliver savings.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Jan 2025, 10:20 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 17 Dec 2024, 00:00 GMT · £2,000,000
Commercial outcome and competition
Awards
SALESFORCE UK LIMITED
Not published · Not published · active
Contracts
Salesforce Marketing Cloud Licenses
£2,000,000 · signed 17 Dec 2024, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

THE OPEN UNIVERSITY

Contracting authority GB-CHC-RC000391
View buyer profile

  • OPEN UNIVERSITY(THE)
    buyer

    GB-CHC: RC000391
    THE OPEN UNIVERSITY, MILTON KEYNES, UKJ12, MK76AA
    FBS-Procurement@open.ac.uk
    +44 1908655814

  • N/A
    reviewBody

    N/A

  • Salesforce UK Limited
    supplier

    GB-COH: 05094083
    Floor 26 Salesforce Tower, 110 Bishopsgate, London, UKI4, EC2N 4AY
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe procurement falls outside the scope of application of the regulations Explanation: (32) Negotiated without a prior publication (b) The works, supplies or services can be provided only by a particular economic operator for the following reason: (ii) Proprietary items available from only owner of intellectual property rights; copyrights or distribution rights.