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Official procurement procedure

Supply of 8x8 Telephony and Contact Centre Services

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Epsom and Ewell Borough Council: "Supply of 8x8 Telephony and Contact Centre Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityEpsom and Ewell Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Epsom and Ewell Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Epsom and Ewell Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.6Bids / Report
12.5% of reports have one bid
Supplier ConcentrationModerate Concentration
Heartfelt Roofing and Construction LimitedTop vendor: 25.9% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 32 active published awards; 8 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Heartfelt Roofing and Construction Limited1 win£420,284
The Resin Flooring Specialist Ltd1 win£299,564
DOORS PLUS LTD1 win£180,514
I & J BUSHELL LIMITED1 win£151,466
ADD GUARD SECURITY LTD1 win£92,700
Procedure terms
Contracting AuthorityEpsom and Ewell Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published23 Mar 2026, 09:10 GMT
Last source update23 Mar 2026, 09:10 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-066d09
What is being bought
Supply and installation of 8x8 Telephony and Contact Centre Services
What changed
From the official release history
  1. Official notice release published
    23 Mar 2026, 09:10 GMT
  2. Official notice release published
    18 Mar 2026, 10:14 GMT
  3. Status changed to complete
    18 Mar 2026, 09:51 GMT
  4. Official notice release published
    18 Mar 2026, 09:51 GMT
  5. Buyer information updated
    18 Mar 2026, 09:51 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    23 Mar 2026, 09:10 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 18 Mar 2026, 00:00 GMT · £171,788
Commercial outcome and competition
Awards
Opus Business Systems Limited t/a Opus Telecoms
Not published · Not published · active
Contracts
Supply of 8x8 Telephony and Contact Centre Service
£171,788 · signed 18 Mar 2026, 00:00 GMT · active
Contract period: 19 Mar 2026, 00:00 GMT — 8 Feb 2029, 23:59 GMT
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Epsom and Ewell Borough Council

Contracting authority GB-PPON-PYXN-1576-NDDT
View buyer profile

  • Epsom and Ewell Borough Council
    buyer

    GB-PPON: PYXN-1576-NDDT
    The Parade, Town Hall, Epsom, UKJ26, KT18 5BY, GB
    procurement@epsom-ewell.gov.uk

  • Opus Business Systems Limited t/a Opus Telecoms
    supplier

    1st Floor, London Court, 39 London Road, Reigate, UKJ26, RH2 9AQ, GB
    j.critchfield@opustech.co.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published