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AwardedFind a Tender · award

Subject Access Request Support Services

Buyer: Hampshire County Council →

BuyerHampshire County Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published17 Apr 2025

What is being bought

Hampshire County Council's Childrens Services directorate has established a Dynamic Purchasing System (DPS) to assist with the processing of outsourced Subject Access Requests (SARs) in the event of demand outweighing internal resource, ensuring statutory timescales can still be met. The requirement entails handling and processing of data regarding clients, customers, and members of the public, to enable the disclosure of information under the laws of UKGDPR and the Data Protection Act (2018).   Services in scope of this requirement include:    Provision of Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the County Council.      Ensure that responses provided to the County Council are accurate and that all information that is exempt from disclosure has been removed or marked for removal.   Ensure that all information is secured to the appropriate security standards in transit and whilst being held in the provider's host system.  

Delivery location

UKJ3

Categories

Data collection and collation services 72314000Data collection and collation services 72314000

Lot details

Lot 1

The DPS commenced on the 26th March 2025 for a duration of 3 years. The DPS was procured under the restricted procedure -34(5) of the PCRs 2015. At its initial iteration, 7 DPS contracts were awarded to suppliers. Additional information: Please see link below for details of suppliers who have been awarded a place on the DPS. This will be updated on a quarterly basis as new suppliers join the DPS. https://www.hants.gov.uk/business/procurement/childrens-services-open-framework-contractors

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Data collection and collation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Data collection and collation services (72314000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 729,2221 median · 14 average (3,627 of 9,222 with a bid count)1.9 average (4,358 of 9,222 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKJ3252 median · 4.8 average (15 of 25 with a bid count)1 average (15 of 25 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemYes
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

016056-2025-1

Statusactive
Value£600,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04cd84
Latest release ID016056-2025
Latest release timestampThu Apr 17 2025 15:55:14 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
17 Apr 2025award, contract016056-2025
4 Feb 2025tender003657-2025
6 Jan 2025planning000171-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "016056-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "4",
        "value": 7,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 7,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "6",
        "value": 7,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-04-17T16:55:14+01:00",
  "ocid": "ocds-h6vhtk-04cd84",
  "buyer": {
    "id": "GB-FTS-139299",
    "name": "Hampshire County Council"
  },
  "awards": [
    {
      "id": "016056-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-144633",
          "name": "Please see link in Section 11.2.14"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "CS23760",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The DPS commenced on the 26th March 2025 for a duration of 3 years. The DPS was procured under the restricted procedure -34(5) of the PCRs 2015. At its initial iteration, 7 DPS contracts were awarded to suppliers. Additional information: Please see link below for details of suppliers who have been awarded a place on the DPS. This will be updated on a quarterly basis as new suppliers join the DPS.\nhttps://www.hants.gov.uk/business/procurement/childrens-services-open-framework-contractors",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The geographical scope of the services is limited to Hampshire County Council with the Children's directorate being the users of the DPS. "
        },
        "deliveryAddresses": [
          {
            "region": "UKJ3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72314000",
            "scheme": "CPV",
            "description": "Data collection and collation services"
          }
        ]
      }
    ],
    "title": "Subject Access Request Support Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "Hampshire County Council's Childrens Services directorate has established a Dynamic Purchasing System (DPS) to assist with the processing of outsourced Subject Access Requests (SARs) in the event of demand outweighing internal resource, ensuring statutory timescales can still be met. The requirement entails handling and processing of data regarding clients, customers, and members of the public, to enable the disclosure of information under the laws of UKGDPR and the Data Protection Act (2018).  \nServices in scope of this requirement include:   \nProvision of Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the County Council.     \nEnsure that responses provided to the County Council are accurate and that all information that is exempt from disclosure has been removed or marked for removal.  \nEnsure that all information is secured to the appropriate security standards in transit and whilst being held in the provider's host system.  ",
    "classification": {
      "id": "72314000",
      "scheme": "CPV",
      "description": "Data collection and collation services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-139299",
      "name": "Hampshire County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ3",
        "locality": "Winchester",
        "postalCode": "SO238UJ",
        "countryName": "United Kingdom",
        "streetAddress": "The Castle, High Street"
      },
      "details": {
        "url": "http://www.hants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Hampshire County Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Katerina Ploumakis",
        "email": "strategic.procurement@hants.gov.uk"
      }
    },
    {
      "id": "GB-FTS-144633",
      "name": "Please see link in Section 11.2.14",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "see link in 11.2.14",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Please see link in Section 11.2.14",
        "noIdentifierRationale": "notOnAnyRegister"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "016056-2025-1",
      "value": {
        "amount": 600000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "016056-2025-1",
      "dateSigned": "2025-03-25T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
17 Apr 2025 · 016056-2025 · award, contract
{
  "id": "016056-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "4",
        "value": 7,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 7,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "6",
        "value": 7,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-04-17T16:55:14+01:00",
  "ocid": "ocds-h6vhtk-04cd84",
  "buyer": {
    "id": "GB-FTS-139299",
    "name": "Hampshire County Council"
  },
  "awards": [
    {
      "id": "016056-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-144633",
          "name": "Please see link in Section 11.2.14"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "CS23760",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The DPS commenced on the 26th March 2025 for a duration of 3 years. The DPS was procured under the restricted procedure -34(5) of the PCRs 2015. At its initial iteration, 7 DPS contracts were awarded to suppliers. Additional information: Please see link below for details of suppliers who have been awarded a place on the DPS. This will be updated on a quarterly basis as new suppliers join the DPS.\nhttps://www.hants.gov.uk/business/procurement/childrens-services-open-framework-contractors",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The geographical scope of the services is limited to Hampshire County Council with the Children's directorate being the users of the DPS. "
        },
        "deliveryAddresses": [
          {
            "region": "UKJ3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72314000",
            "scheme": "CPV",
            "description": "Data collection and collation services"
          }
        ]
      }
    ],
    "title": "Subject Access Request Support Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "Hampshire County Council's Childrens Services directorate has established a Dynamic Purchasing System (DPS) to assist with the processing of outsourced Subject Access Requests (SARs) in the event of demand outweighing internal resource, ensuring statutory timescales can still be met. The requirement entails handling and processing of data regarding clients, customers, and members of the public, to enable the disclosure of information under the laws of UKGDPR and the Data Protection Act (2018).  \nServices in scope of this requirement include:   \nProvision of Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the County Council.     \nEnsure that responses provided to the County Council are accurate and that all information that is exempt from disclosure has been removed or marked for removal.  \nEnsure that all information is secured to the appropriate security standards in transit and whilst being held in the provider's host system.  ",
    "classification": {
      "id": "72314000",
      "scheme": "CPV",
      "description": "Data collection and collation services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-139299",
      "name": "Hampshire County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ3",
        "locality": "Winchester",
        "postalCode": "SO238UJ",
        "countryName": "United Kingdom",
        "streetAddress": "The Castle, High Street"
      },
      "details": {
        "url": "http://www.hants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Hampshire County Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Katerina Ploumakis",
        "email": "strategic.procurement@hants.gov.uk"
      }
    },
    {
      "id": "GB-FTS-144633",
      "name": "Please see link in Section 11.2.14",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "see link in 11.2.14",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Please see link in Section 11.2.14",
        "noIdentifierRationale": "notOnAnyRegister"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "016056-2025-1",
      "value": {
        "amount": 600000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "016056-2025-1",
      "dateSigned": "2025-03-25T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
4 Feb 2025 · 003657-2025 · tender
{
  "id": "003657-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-02-04T14:10:18Z",
  "ocid": "ocds-h6vhtk-04cd84",
  "buyer": {
    "id": "GB-FTS-1879",
    "name": "HAMPSHIRE COUNTY COUNCIL"
  },
  "tender": {
    "id": "CS23760",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 600000,
          "currency": "GBP"
        },
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "The DPS will be established in accordance with Regulation34(5) of the PCRs  with a DPS start date of March 2025.\nThe Authority is establishing this mechanism as a way to deal with any backlog of SARs in a timely manner and within the designated timescales as prescribed by legislation.  The following aims and objectives have been established by the Authority for providers to deliver against:\n- Successful providers will provide Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the Authority when the package of work is advertised.\n- Successful providers will ensure that responses provided to the Authority are accurate and that all information that is exempt from disclosure has been removed or marked for removal.\n- Successful providers will ensure that all information is secured to the appropriate security standards (as defined by the Authority) in transit and whilst being held in the provider's host system. No personal or special category data will leave the provider's system as part of this process unless it is agreed by the Authority.",
        "contractPeriod": {
          "endDate": "2028-03-23T23:59:59Z",
          "startDate": "2025-03-24T00:00:00Z"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ3"
          }
        ]
      }
    ],
    "title": "Subject Access Request Support Services",
    "value": {
      "amount": 600000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "Hampshire County Council (the Authority) invites applications from suitably experienced organisations who wish to tender for  a position on the  Dynamic Purchasing System (DPS) for the processing of Subject Access Requests (SAR) in the event of a backlog of requests.\nThe requirement involves handling and processing data of Children's Services SARs disclosures under the laws of UK General Data Protection Regulation (UK GDPR) and the Data Protection Act(2018).The service required from providers would be to redact Children's Services documents provided by Hampshire County Council (HCC) in line with exemptions specified in the UK GDPR.\nThe DPS will be procured using the restricted procedure under 34(5) of the Public Contract Regulations 2015 (PCRs).",
    "tenderPeriod": {
      "endDate": "2025-03-05T14:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72314000",
      "scheme": "CPV",
      "description": "Data collection and collation services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://in-tendhost.co.uk/hampshire/aspx/Home",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1879",
      "name": "HAMPSHIRE COUNTY COUNCIL",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ36",
        "locality": "WINCHESTER",
        "postalCode": "SO238ZB",
        "countryName": "United Kingdom",
        "streetAddress": "The Castle"
      },
      "details": {
        "url": "http://www.hants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "HAMPSHIRE COUNTY COUNCIL",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/hampshire/aspx/Home",
        "name": "Katerina Ploumakis",
        "email": "strategic.procurement@hants.gov.uk"
      }
    },
    {
      "id": "GB-FTS-136",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
6 Jan 2025 · 000171-2025 · planning
{
  "id": "000171-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-01-06T11:58:01Z",
  "ocid": "ocds-h6vhtk-04cd84",
  "buyer": {
    "id": "GB-FTS-1879",
    "name": "HAMPSHIRE COUNTY COUNCIL"
  },
  "tender": {
    "id": "CS23760",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "The DPS will be established in accordance with Regulation34(5) of the PCRs and the opportunity will be published toward the end of January 2025 with a DPS start date of March 2025.\nThe Authority is establishing this mechanism as a way to deal with any backlog of SARs in a timely manner and within the designated timescales as prescribed by legislation.  The following aims and objectives have been established by the Authority for  providers to deliver against:\n- Successful providers will provide Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the Authority  when the package of work is advertised.\n- Successful providers will ensure that responses provided to the Authority are accurate and that all information that is exempt from disclosure has been removed or marked for removal.\n- Successful providers will ensure that all information is secured to the appropriate security standards (as defined by the Authority) in transit and whilst being held in the provider's host system. No personal or special category data will leave the provider's system as part of this process unless it is agreed by the Authority. Additional information: For further Information please go to the Council's e-tendering website https://in tendhost.co.uk/hampshire.\nIn order to book a place at the event for the 16th January 2025 you must first register with In-Tend (if you have not already done so) and express an interest in this project, using reference CS23760 Subject Access Request Support Services.\nIn-Tend correspondence should be used to notify the Council of your organisations details and delegates names. The MS teams invite will then be forwarded to you.\nWe recommend that you refer to the e-tendering guidance for suppliers which can be found by clicking on 'Information for Suppliers' at the top of the home page.\nPlease use this method of communication if you have any questions about this event."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ]
      }
    ],
    "title": "Subject Access Request Support Services",
    "value": {
      "amount": 600000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Hampshire County Council's Children's Services department is  looking to establish a Dynamic Purchasing (DPS) System to assist with the processing of Subject Access Requests (SAR) in the event of a backlog of requests.\nThe requirement involves handling and processing data of Children's Services SARs disclosures under the laws of UK General Data Protection Regulation (UK GDPR) and the Data Protection Act(2018).The service required from providers would be to redact Children's Services documents provided by Hampshire County Council (HCC) in line with exemptions specified in the UK GDPR.\nThe DPS will be procured using the restricted procedure under 34(5) of the Public Contract Regulations 2015 (PCRs). The Authority aims to publish the opportunity toward the end of January 2025.\nThere will be a market engagement event held via MS teams on the 16th January 2025 at 14:00. The purpose of the event is to provide information to interested suppliers on the upcoming opportunity. Suppliers interested in attending will need to register on In tend and notify the authority via Intend's correspondence function. Please see section 11.2.4 for further details.",
    "communication": {
      "futureNoticeDate": "2025-01-20T00:00:00Z"
    },
    "classification": {
      "id": "72314000",
      "scheme": "CPV",
      "description": "Data collection and collation services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
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        "noIdentifierRationale": "notOnAnyRegister"
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        "url": "https://www.in-tendhost.co.uk/hampshire/aspx/Home",
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}