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Published 1 Apr 2021, 10:06 BST

Official UK procurement notice

Student Recruitment Services · UK public procurement notice

Official notice

Authority: University of Roehampton (Education)·Consortium: 2 public authorities

ServicesOpen procedure
Sectors: Software Packages & ERP (48)Administration, defence and social security services (75)Business Services & Consultancy (79) Delivery: London (UKI34)
Published estimate£2,000,000≈ £1.0m / year · 1 value update
Submissions closed 30 Apr 2021
Next notice expected 2 Apr 2021
Contract term 2 yrsends 31 Aug 2023 · starts 1 Sept 2021

What is being bought

Published requirement description

The University of Roehampton uses an external provider for the following student recruitment and admissions services; enquiry management (for non-UK applicants), admissions service encompassing the creation and management of an online application form and an agreed review process for applications received (for all non-EU applicants and for EU/UK postgraduate applicants) and conversion management (for all applicants). The University processes in the region 17,000 - 18,000 appliacnts per year and processes enquiries by phone, e-mail and live chat.

The University of Roehampton seeks to appoint a provider who can sustain this valuable and user-friendly service, both to customers and the University’s internal and external stakeholders. To underpin these services, the provider would be expected to be able to evidence robust, secure and innovative technology solutions, including sophisticated reporting, accessible from the client-side.

CPV: Administration services · Administration software package · Assessment centre services for recruitment · Business services: law, marketing, consulting, recruitment, printing and security · General management consultancy services · Recruitment services

The lotProcurement structure

single lot · value published
Lot #1 2 yrsPublished value£2,000,000
Contract period: 1 Sept 2021 – 31 Aug 2023 (2 yrs)
Delivery: London
Variant bids: not allowed
48219300 Administration software package75100000 Administration services79000000 Business services: law, marketing, consulting, recruitment, printing and security79411000 General management consultancy services79635000 Assessment centre services for recruitment

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
1 Apr 2021, 10:06 BST
Last source update
7 Apr 2021, 11:36 BST
Award evaluation window
30 Apr 2021 – …
FTS notice number
2021/S 000-007079
Classification (CPV)
Administration servicesAdministration software packageAssessment centre services for recruitmentBusiness services: law, marketing, consulting, recruitment, printing and securityGeneral management consultancy servicesRecruitment services
Delivery area
London (UKI34)
Official registry OCID
ocds-h6vhtk-02a1f3 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
30 Apr 2021, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
30 Apr 2021, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

2 Apr 2021 → 1 Sept 2021 · 5 dates
  1. Next notice expected
    2 Apr 2021, 00:00 BST
  2. Notice published
    7 Apr 2021, 11:36 BST
  3. Submission deadline
    30 Apr 2021, 17:00 BST
  4. Bids opened
    30 Apr 2021, 17:00 BST
  5. Contract starts
    1 Sept 2021, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 7 Apr 2021
  1. Published value published: £2,000,000
    7 Apr 2021, 11:36 BST
  2. Status changed to active
    7 Apr 2021, 11:36 BST
  3. Procurement method changed
    7 Apr 2021, 11:36 BST
  4. Deadline published: 30 Apr 2021, 17:00 BST
    7 Apr 2021, 11:36 BST
  5. Buyer details updated
    7 Apr 2021, 11:36 BST

Contracting authority & participating public bodies

2 public bodies on the notice

University of Roehampton

Contracting authorityEducationBody governed by public lawEducation University of Roehampton Grove House, Roehampton Lane, London, London, SW15 5PJContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.