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Official procurement procedure

Student Recruitment and Conversion Service

Higher education services
Yorkshire & Humber (UKE21)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: UNIVERSITY OF YORK: "Student Recruitment and Conversion Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUNIVERSITY OF YORKScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: UNIVERSITY OF YORK
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for UNIVERSITY OF YORK. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUNIVERSITY OF YORK
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Mar 2021, 15:07 GMT
Last source update17 Mar 2021, 15:07 GMT
Recurring procurementNot published
ClassificationHigher education services
Delivery area
Yorkshire & Humber (UKE21)
OCIDocds-h6vhtk-029ca1
What is being bought
The University requires a managed service that improves the speed and rate at which initial approaches from prospective students are converted into enrolments of those students.
What changed
From the official release history
  1. Status changed to complete
    17 Mar 2021, 15:07 GMT
  2. Official notice release published
    17 Mar 2021, 15:07 GMT
  3. Buyer information updated
    17 Mar 2021, 15:07 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    The University is looking to improve the speed and rate at which it converts initial approaches from prospective students to enrolment of those students. To this end, the University requires a managed service that provides: • Enquiry & Offer Management - including dedicated resource providing multi-channel, personalised one-to-one responses to inbound queries and proactive marketing automation services 20 hours a day including marketing automation nurturing. • Proactive Offer Conversion Services - proactive, personalised one-to-one engagement to encourage conversion to enrolments. • Admissions Services - provision of extra expert resource at peak times to improve turnaround times. • Access to a Customer Relationship Management system to provide one-to-one student engagement and detailed student journey tracking.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Mar 2021, 15:07 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 16 Mar 2021, 00:00 GMT · £1,300,000
Commercial outcome and competition
Awards
QS Enrolment Solutions Limited
Not published · Not published · active
Contracts
Contract
£1,300,000 · signed 16 Mar 2021, 00:00 GMT · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

UNIVERSITY OF YORK

Contracting authority GB-FTS-9161
View buyer profile

  • UNIVERSITY OF YORK
    buyer

    University of York, YORK, UKE21, YO105DD
    procurement@york.ac.uk
    +44 1904328201

  • QS Enrolment Solutions Limited
    supplier

    London, UKI31

  • University of York
    reviewBody

    York, YO10 5DD
    procurement@york.ac.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis is a group of highly-specialised services and market analysis has not revealed any alternative provider with a track record of delivering similar services to similar organisations to the University of York. The University believes that this provider is the only single supplier who can holistically provide the unique and specific combination of services, experience, technology and data required by the University including access to detailed Domestic and International Student Survey data, a CRM and student mobility software.