Statutory Healthwatch Service

{
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  "date": "2026-01-07T11:01:09Z",
  "ocid": "ocds-h6vhtk-0516d6",
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    "description": "The London Borough of Havering has undertaken a procurement for the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local\nauthorities with adult care responsibilities to commission a local Healthwatch service to play a vital role in championing the voices of local people in\nhealth and social care. It promotes and supports public involvement in the commissioning,\nprovision, and scrutiny of services, while enabling residents to monitor service standards\nand suggest improvements.\nThe awarded Contract shall commence on the 1st April 2026 and, subject to satisfactory\nperformance, shall continue until 31st March 2031 (\"the contract period\").",
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  "date": "2025-09-29T09:54:49+01:00",
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        "locality": "Romford",
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{
  "id": "060369-2025",
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  "date": "2025-09-29T09:49:49+01:00",
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    "tenderPeriod": {
      "endDate": "2025-10-29T12:00:00Z"
    },
    "enquiryPeriod": {
      "endDate": "2025-10-16T12:00:00+01:00"
    },
    "specialRegime": [
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    "aboveThreshold": true,
    "submissionTerms": {
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      ],
      "electronicSubmissionPolicy": "allowed"
    },
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    "submissionMethodDetails": "Supplier portal operated by Atamis:\nhttps://lbhavering.my.site.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
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  "parties": [
    {
      "id": "GB-PPON-PCZG-5314-HWNM",
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        "postalCode": "RM1 4GR",
        "countryName": "United Kingdom",
        "streetAddress": "Havering Town Hall"
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{
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  "date": "2025-05-19T14:51:04+01:00",
  "ocid": "ocds-h6vhtk-0516d6",
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        "id": "022719-2025",
        "description": "We are pleased to announce our intention to develop a Statutory Healthwatch Service aimed at providing comprehensive support to individuals requiring assistance with healthcare-related issues. These services will cater to those who seek personalized guidance, advocacy, and practical advice to navigate the healthcare system effectively. The objective is to empower individuals with the resources and knowledge necessary to access quality healthcare, improve their overall health, and enhance their quality of life. We are considering various service models that demonstrate the capability to deliver high-quality, evidence-based Healthwatch solutions. This initiative aims to foster healthier communities through tailored programs that support individuals in their healthcare journey."
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        "countryName": "United Kingdom",
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        "url": "https://www.find-tender.service.gov.uk/Notice/022719-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-05-19T14:51:04+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-26T23:59:59+01:00",
        "description": "Interested parties are invited to provide Expression of interest to this opportunity.  Please contact laura.wheatley@havering.gov.uk by the deadline date of Wednesday 2nd July 2025 and reference: PME - Statutory Healthwatch Service"
      }
    ]
  },
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{
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  "date": "2025-05-19T13:17:25+01:00",
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    "description": "We are pleased to announce our intention to develop a Statutory Healthwatch Service aimed at providing comprehensive support to individuals requiring assistance with healthcare-related issues. These services will cater to those who seek personalized guidance, advocacy, and practical advice to navigate the healthcare system effectively. The objective is to empower individuals with the resources and knowledge necessary to access quality healthcare, improve their overall health, and enhance their quality of life. We are considering various service models that demonstrate the capability to deliver high-quality, evidence-based Healthwatch solutions. This initiative aims to foster healthier communities through tailored programs that support individuals in their healthcare journey.",
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        "locality": "Romford",
        "postalCode": "RM1 4GR",
        "countryName": "United Kingdom",
        "streetAddress": "Havering Town Hall"
      },
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        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PCZG-5314-HWNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement.support@havering.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "022600-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/022600-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-05-19T13:17:25+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-26T23:59:59+01:00",
        "description": "Interested parties are invited to provide Expression of interest to this opportunity.  Please contact laura.wheatley@havering.gov.uk by the deadline date of Wednesday 2nd July 2025 and reference: PME - Statutory Healthwatch Service"
      }
    ]
  },
  "initiationType": "tender"
}