Official UK procurement notice
Statutory Healthwatch Service · UK public procurement notice
Authority: London Borough of Havering (Local council)
What is being bought
Published requirement descriptionThe London Borough of Havering has undertaken a procurement for the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local
authorities with adult care responsibilities to commission a local Healthwatch service to play a vital role in championing the voices of local people in
health and social care. It promotes and supports public involvement in the commissioning,
provision, and scrutiny of services, while enabling residents to monitor service standards
and suggest improvements.
The awarded Contract shall commence on the 1st April 2026 and, subject to satisfactory
performance, shall continue until 31st March 2031 ("the contract period").
CPV: Health services · Social work and related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£982,800
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price
- Quality
- Social Value
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 19 May 2025, 13:17 BST
- Last source update
- 7 Jan 2026, 11:01 GMT
- Award evaluation window
- Submission end – 12 Dec 2025
- Authority reference
Atamis ref: UK0039- FTS notice number
2025/S 000-060369- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0516d6Find a Tender
How it was run
Official notice- Submission deadline
- 29 Oct 2025, 12:00 GMT
- Clarification deadline
- 16 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Supplier portal operated by Atamis:
Timeline
19 May 2025 → 1 Apr 2026 · 9 dates- Planning notice published19 May 2025, 13:17 BST
- Market engagement388 days ago26 Sept 2025, 23:59 BST
Interested parties are invited to provide Expression of interest to this opportunity. Please contact [email protected] by the deadline date of Wednesday 2nd July 2025 and reference: PME - Statutory Healthwatch Service
- Tender notice published386 days ago29 Sept 2025, 09:49 BST
- Clarification questions by369 days ago16 Oct 2025, 12:00 BST
- Submission deadline356 days ago29 Oct 2025, 12:00 GMT
- Award decision expected by311 days ago12 Dec 2025, 23:59 GMT
- Assessment summaries sent286 days ago7 Jan 2026
- Latest notice published286 days ago7 Jan 2026, 11:01 GMT
- Contract starts202 days ago1 Apr 2026, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 19 May 2025- Preliminary market engagement notice published19 May 2025, 13:17 BSTUK2
- Preliminary market engagement notice published19 May 2025, 14:51 BSTUK2
- Tender notice published29 Sept 2025, 09:49 BSTUK4
- Published value updated29 Sept 2025, 09:49 BST
- Status changed to active29 Sept 2025, 09:49 BST
- Procurement method changed29 Sept 2025, 09:49 BST
- Deadline published: 29 Oct 2025, 12:00 GMT29 Sept 2025, 09:49 BST
- Tender notice published29 Sept 2025, 09:54 BSTUK4
- Contract award notice published7 Jan 2026, 11:01 GMTUK6
- Status changed to complete7 Jan 2026, 11:01 GMT
- Contract signature expected19 Jan 2026, 23:59 GMTscheduled
Published amendments (2)
We are pleased to announce our intention to develop a Statutory Healthwatch Service aimed at providing comprehensive support to individuals requiring assistance with healthcare-related issues. These services will cater to those who seek personalized guidance, advocacy, and practical advice to navigate the healthcare system effectively. The objective is to empower individuals with the resources and…
Suitability for SME's and VCSE's has been confirmed.
Routine re-releases (5)
- 2025-05: 2 releases · 19 May 2025, 19 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Havering Mind1 Apr 2026 – 31 Mar 2027 · up to 31 Mar 2031Extensions: The Contract shall commence on the 1st April 2026 and expire on 31st March 2027 with available extensions of 1+1+1+1("the contract period"). Subject to satisfactory performance, the Contract shall continue until 31st March 2031 ("the contract period"). | £650,884 inc. VAT | 15 Dec 2025 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 3 at stage one | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- HAVERING MINDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender