Find a TenderAwardedContract details notice
Published 6 Jun 2025, 14:11 BST

Official UK procurement notice

Statutory Advocacy Service · UK public procurement notice

Official notice

Authority: Staffordshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£1,977,453≈ £989k / year · £2,372,944 inc. VAT · 1 value update
Submissions closed 6 Oct 2025awarded 27 Nov 2025
Awarded to Asist
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2029 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The Authority is commissioning a Statutory Advocacy Service for the provision of a range of statutory advocacy services.

The Supplier will deliver a Service that reflects the key principles of:

  • making use of digital.
  • recognising the benefits of strength-based and asset-based approaches to improving health and wellbeing, promoting independence and building community capacity.
  • targeting and supporting those with greatest need.
  • encouraging Individuals to build their skills and confidence to self-advocate
  • adopt lean and flexible working practices in order to maximise service reach
  • demonstrate continual learning and share best practice through local partnerships and forums.

The total estimated value (without VAT) for the contract period including extension period is £1,977,453. A tender submission received that exceeds the Maximum Total Annual Budget of £659,151 for either year 1,2 or 3 and the Contract value of £1,977,453 will be REJECTED.

The service to be procured as a competitive tender using the open procedure is classed as a Light Touch Contract under the Procurement Act 2023.

The Authority will be holding a supplier "bidders day" on Wednesday 27 August 2025 at 10.30am - 12.00 noon, this will be a Microsoft Teams event held to give suppliers an opportunity to ask Procurement and/or the Commissioning area questions in relation to the procurement process

Suppliers are requested to have familiarised themselves with the Tender Documents prior to this event to avoid duplicating questions raised previously and already answered. Where a supplier is unable to attend, information will be shared via an e-tendering Proactis post, shortly after the event. This will include any questions asked and their respective answers.

For avoidance of doubt suppliers will still be able to submit pre-tender clarifications after the event in line with the process outlined in the IA3595 ITT Procurement Pack.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£1,977,453
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2029 with extensionsValue: £1,977,453 exc. VAT · £2,372,944 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract. · The contract will commence on 1 April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31 March 2028. At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    For Participation please refer to Part 3 Condition of Participation within the IA3595 Invitation to Tender (ITT) Procurement Specific Questionnaire.

  • Technical & professional ability

    For Participation please refer to Part 3 Condition of Participation within the IA3595 Invitation to Tender (ITT) Procurement Specific Questionnaire.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: Quality will be split as stated within the Procurement Pack.
  • Price: Price will be split as stated within the Pricing Matrix.
Conditions of participation2
  • Economic & financial standing

    For Participation please refer to Part 3 Condition of Participation within the IA3595 Invitation to Tender (ITT) Procurement Specific Questionnaire.

  • Technical & professional ability

    For Participation please refer to Part 3 Condition of Participation within the IA3595 Invitation to Tender (ITT) Procurement Specific Questionnaire.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
6 Jun 2025, 14:11 BST
Last source update
25 Feb 2026, 11:59 GMT
Award evaluation window
Submission end – 2 Jan 2026
Authority reference
IA3595
FTS notice number
2025/S 000-049763
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
West Midlands (UKG24)
Official registry OCID
ocds-h6vhtk-054481 Find a Tender
Contract terms summary

Please see the Terms and Conditions.

Upon expiry of the Agreement the Authority shall consider

Schedule 5 Direct Award Justifications, Additional or repeat goods, services or works

Section 8 where is it the authorities intention to carry out a subsequent procurement of similar services in reliance of this direct award justification.

Review and risk notes
Risks

Risk: Legislation and Registration.

Modification - Changes in Legislation is within contract terms & Specification.

Risk: Annual discretionary fee review

Modification -Annual discretionary price review is within the contract terms.

Risk: Increases to Budget

Modification -Provided for in contract terms. The Pricing matrix will be updated. The total value of the contract terms will need to account for any potential increase to the budget.

Risk: Budget reduction

Modification -Contract terms allow for termination due to funding removal. Pricing schedule in contract would need to be updated.

Risk: Provider failure

Modification -Clauses within the contract to serve notice & terminate.

Risk: Increase in demand for advocacy services.

Modification -The contract allows for modifications. The Council will comply with the modification grounds within the Procurement Act (PA).

Risk: Local Government Re-organisation

Modification- If any legislative changes result in a significant impact upon referral numbers & subsequent service capacity pressures, the Council will meet with the Supplier to jointly agree any mitigating action and/or possible resolutions through the relevant clauses within the contract.

Risk: IT systems and development

Modification -The Supplier will complete an updated Third Party Security Questionnaire. Modifications will be captured through the relevant clauses & schedules within the contract.

Risk: Fixed Budgets Constraints

Modification -The annual discretionary fee review process will consider the impact of national changes. The Supplier & Council will meet through Contract Review Meetings (CRM) to flag any capacity pressures that may need addressing through the relevant clauses & schedules within the contract.

Risk: Resource Availability

Modification -The Supplier will have the opportunity through CRM to notify the Council of any such capacity pressures & work with the Council to find a solution. The contract allows for modifications, the Council will comply with the modification grounds within the PA.

Risk: Cost, Budget and Contractual requirements

Modification - the contract has a Change in Law clause.

Risk: Value for Money

Modification -The Council will have CRM with the Supplier to ensure continuous monitoring of service outcomes, Modifications will be captured through the relevant clauses & schedules within the contract.

Risk: Implementation/mobilisation

Modification - There will be 3 months mobilisation supported by a mobilisation plan. Exit meeting(s) will take place . Contract allows modification to the commencement & end date for all contracts.

Risk: Engagement

Modification -The Council will develop relationships through CRM & support facilitation of innovative means of engagement. Modifications can be made through the relevant clauses and schedules within the contract.

Risk: Accessibility

Modification - The Council will have CRM with the Supplier to ensure the Service can evidence it is targeting those hard to reach & reducing barriers for Individuals. The tender documents will address suppliers service delivery model and accessibility. Modifications can be made through the relevant clauses and schedules within the contract.

Risk: Training

Modification -The Specification specifies the level of qualification & the timescale achieve it. It provides an opportunity for providers to consider using non-qualified advocacy staff and/or volunteers to supplement (where appropriate) qualified advocates. The Council will maintain compliance of this through CRM. Required modifications can be made through the relevant clauses & schedules within the contract.

Risk: Credentials/Experience

Modification - The tender process will assess and request bidders to evidence their ability to meet the Specification . Tender submissions will be evaluated on Price and Quality. The Council will monitor performance through CRM. Modifications can be made through the relevant clauses and schedules within the contract.

Risk: Quality

Modification required: The Council will have regular CRM , KPI's and have a quality framework to measure the quality of Service. The Council will have an annual discretionary fee review process which considers the impact of national changes. Modifications can be made through the relevant clauses & schedules within the contract.

Risk: Operational

Modification - The contract has clear escalation processes, CRM will take place and the Specification supports continuous improvement. Suppliers will submit their Business Continuity Plan within their tender submission.

Risk: External Factors

Modification -The Supplier will have a business continuity plan in place. The Council will have regular CRM, good lines of communication and supplier relationship management to facilitate discussions with regards to mitigating actions and/or possible resolutions. Required modifications can be made through the relevant clauses & schedules within the contract.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
6 Oct 2025, 12:00 BST
Clarification deadline
30 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Suppliers should register on the Councils' eProcurement system, Proactis.

supplierlive.proactisp2p.com/Account/Login ↗

Suppliers will need to log in and select "Opportunities" then enter the tender reference "IA3595" in the box and select "Search".

All tender documents will be found in the request document section.

Please see clause 46 of the Terms and Conditions with regards to further information on the Local Government Re-Organisation.

Timeline

6 Jun 2025 → 1 Apr 2026 · 11 dates
  1. Planning notice published
    6 Jun 2025, 14:11 BST
  2. Market engagement
    25 Jun 2025, 23:59 BST

    The Council wishes to commission a Statutory Advocacy Service for eligible Individuals across Staffordshire.

    The Council is keen to understand the following provider views from the market, particularly from a Small and Medium Enterprise (SME) point of view:-

    1. How can the Council remove/reduce any barriers for providers, particularly SME's, during the tender process?
    2. What risks do you think might affect your organisation during the delivery of the Service? For example, legislative changes, IT systems, changes to standards, resource, value for money and operational considerations.

    Please send your responses in a pdf word document to [email protected] by Wednesday 25 June 2025.

    The Council anticipates issuing a tender notice on Tuesday 19 August 2025 and currently envisages the tender closing 12 noon Friday 19 September 2025.

    It is anticipated that a bidder event will be held on Wednesday 27 August 2025 (date dependent on the actual tender live date).

    As well as completing the required tender documents Suppliers will be required to register on the Central Digital Platform (CDP), to find out more please access the following information:

    www.gov.uk/government/collectio… ↗

    assets.publishing.service.gov.uk/media/67bdf4e489b4a5… ↗

    The tender will be issued via the Council's e-tendering system Proactis and you must be registered to participate in the procurement opportunity. You can register expressions of interest via the Councils e-tendering portal

    supplierlive.proactisp2p.com/Default.aspx ↗

    Please search for IA3595 Statutory Advocacy Service.

  3. Tender notice published
    19 Aug 2025, 11:10 BST
  4. Next notice expected
    19 Aug 2025, 23:59 BST
  5. Clarification questions by385 days ago
    30 Sept 2025, 12:00 BST
  6. Submission deadline379 days ago
    6 Oct 2025, 12:00 BST
  7. Assessment summaries sent327 days ago
    27 Nov 2025
  8. Standstill ends313 days ago
    10 Dec 2025, 23:59 GMT
  9. Award decision expected by290 days ago
    2 Jan 2026, 23:59 GMT
  10. Latest notice published237 days ago
    25 Feb 2026, 11:59 GMT
  11. Contract starts202 days ago
    1 Apr 2026, 00:00 BST

Notice history

10 events · 4 releases on Find a Tender · since 6 Jun 2025
  1. Preliminary market engagement notice published
    6 Jun 2025, 14:11 BST
    UK2
  2. Tender notice published
    19 Aug 2025, 11:10 BST
    UK4
  3. Published value published: £1,977,453
    19 Aug 2025, 11:10 BST
  4. Status changed to active
    19 Aug 2025, 11:10 BST
  5. Procurement method changed
    19 Aug 2025, 11:10 BST
  6. Deadline published: 6 Oct 2025, 12:00 BST
    19 Aug 2025, 11:10 BST
  7. Contract award notice published
    27 Nov 2025, 12:16 GMT
    UK6
  8. Status changed to complete
    27 Nov 2025, 12:16 GMT
  9. Contract signature expected
    16 Jan 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    25 Feb 2026, 11:59 GMT
    UK7
Routine re-releases (4)
  • 2025-06: 1 release · 6 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,977,4531 award exc. VAT
Bids received 54 from SMEs
Contracts signed 1latest 16 Feb 2026
Awarded toValueDateStatus
AsistSMEIA3595 Statutory Advocacy Service1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2029Extensions: The contract will commence on 1 April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31 March 2028. At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract. · Options: At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract.£1,977,45327 Nov 2025Awarded

Contracts

  • Statutory Advocacy Service · AsistSME

    Signed
    16 Feb 2026
    Value
    £1,977,453
    Period
    1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2029 with extensions
    Status
    active
    Extensions
    The contract will commence on 1 April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31 March 2028. At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract.
    Options
    The right to additional purchases while the contract is valid. At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders41—

Contracting authority & participating public bodies

Staffordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZDG-2995-QQMD 1 Staffordshire Place, Tipping Street,, Stafford, West Midlands, ST16 2DHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • ASIST.Awarded supplierGB-COH: 03068125GB-PPON: PVWT-3923-BPZT Winton House, Stoke On Trent, West Midlands, ST4 2RWContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure