Find a TenderAwardedContract termination notice

Published 19 Sept 2025, 12:05 BST

Official UK procurement notice

Static Guarding and Reception Security Services, CCTV Monitoring, ad hoc Event Security, Key Holding, Alarm Response, ad hoc Mobile Patrols

Official notice

Authority: Surrey Heath Borough Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdSME suitable

Sectors: Business Services & Consultancy (79) Delivery: South East (UKJ25)

Published estimate£575,000≈ £288k / year · £690,000 inc. VAT3.5% above published estimate

Submissions closed 15 Oct 2025awarded 15 Jan 2026

Awarded to Chase Services Group Ltd

Contract term 2 yrsends 31 Jan 2028 · up to 31 Jan 2030 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

Static Guarding and Reception Security Services, CCTV Monitoring, ad hoc Event Security, Key Holding, Alarm Response, ad hoc Mobile Patrols in the borough of Surrey Heath.

How the procedure runs: Conditions of Participation stage, shortlisting to top 5 scoring suppliers. Site visits. Assessment of Quality submission. Interview and presentation stage. Final assessment stage.

CPV: Alarm-monitoring services · Security services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 2 yrsSMEPublished value£575,000

Contract period: 1 Feb 2026 – 31 Jan 2028 (2 yrs) · up to 31 Jan 2030 with extensionsValue: £575,000 exc. VAT · £690,000 inc. VAT

Eligibility: SME eligible

Extensions: Initial term 3 yrs, option to extend for further period or periods of up to 2 years.

79710000 Security services 79711000 Alarm-monitoring services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 40%

Published sub-criteria (2)

Criterion 2: 60%
Criterion 1: 40%

Published award criteria (2)

Criterion 1
Criterion 2

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 19 Sept 2025, 12:05 BST
Last source update: 4 Aug 2026, 09:18 BST
Award evaluation window: Submission end – 5 Jan 2026
FTS notice number: 2025/S 000-058076
Latest notice: Contract termination notice (UK11)
Classification (CPV): Alarm-monitoring servicesSecurity services
Delivery area: South East (UKJ25)
Official registry OCID: ocds-h6vhtk-059e0f Find a Tender

How it runs: Conditions of Participation stage, shortlisting to top 5 scoring suppliers.
Site visits.
Assessment of Quality submission.
Interview and presentation stage.
Final assessment stage.

How it was run

Official notice

Run through: Delta eSourcing · Who buys & how to bid on Delta

Public notice page · account needed to bidElectronic submission allowedLanguage: EN

Access & registration note: Free Select account; no DUNS asked at signup

Submission deadline: 15 Oct 2025, 12:00 BST
Clarification deadline: 6 Oct 2025, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

19 Sept 2025 → 4 Aug 2026 · 8 dates

Tender notice published399 days ago
19 Sept 2025, 12:05 BST
Clarification questions by382 days ago
6 Oct 2025, 12:00 BST
Submission deadline373 days ago
15 Oct 2025, 12:00 BST
Award decision expected by291 days ago
5 Jan 2026, 23:59 GMT
Assessment summaries sent278 days ago
19 Jan 2026
Standstill ends268 days ago
28 Jan 2026, 23:59 GMT
Contract starts265 days ago
1 Feb 2026
Latest notice published81 days ago
4 Aug 2026, 09:18 BST

Notice history

6 events · 4 releases on Find a Tender · since 19 Sept 2025

Tender notice published
19 Sept 2025, 12:05 BST
UK4
Contract award notice published
19 Jan 2026, 10:05 GMT
UK6
Status changed to complete
19 Jan 2026, 10:05 GMT
Contract signature expected
13 Feb 2026, 23:59 GMT
scheduled
Contract details notice published
26 Feb 2026, 11:05 GMT
UK7
Contract termination notice published
4 Aug 2026, 09:18 BST
UK11

Routine re-releases (4)

2025-09: 1 release · 19 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £595,0001 award exc. VAT

Bids received 22 from SMEs

Contracts signed 1latest 13 Feb 2026

Awarded to	Value	Date	Status
Chase Services Group LtdSME1 Mar 2026 – 28 Feb 2029 · up to 28 Feb 2031Extensions: Initial term 3 yrs, option to extend for further period or periods of up to 2 years.	£595,000	15 Jan 2026	Awarded

Contracts

Contract 1 · Chase Services Group LtdSME
Signed
13 Feb 2026
Value
£595,000
Period
1 Mar 2026 – 28 Feb 2029 · up to 28 Feb 2031 with extensions
Status
terminated, Main elements of the contract were not delivered sufficiently during first four months of the contract.
Extensions
Initial term 3 yrs, option to extend for further period or periods of up to 2 years.
Final value
£595,000
Termination
breachOfContract
- Breach of contract Regular and contractual security patrols of the 2 x Car Parks in Camberley Town Centre were not performed on some occasions and on others not to the correct frequency. Reporting on patrols was not conducted as per the contract, RFID tagging was not performed as per the contract. The 2-1 officer model was not provided. · penalty £0

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2final-stage tenders	2	0	—

Contracting authority & participating public bodies

Surrey Heath Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PQQL-9321-BBQX Surrey Heath House, Knoll Road, Camberley, South East, GU15 3HDContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Chase Services Group LtdAwarded supplierGB-COH: 08987610 250a High Road, Ilford, London, IG1 1YSContact name, email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract termination notice contractContract termination noticeUK11Contract termination notice on Find a Tender4 Aug 2026, 09:18 BST
Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender26 Feb 2026, 11:05 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender19 Jan 2026, 10:05 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender19 Sept 2025, 12:05 BST