Find a TenderClosed
Published 2 Sept 2022, 16:52 BST

Official UK procurement notice

Staffordshire and Stoke on Trent Challenging Behaviour Security Service

Official notice

Authority: NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD (Central government)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£515,455≈ £103k / year
Submissions closed 12 Oct 2022
Contract term 5 yrsends 31 Mar 2028 · starts 1 Apr 2023
Notice summaryFrom the published notice

The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Behaviour Security Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service. This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service provides for Challenging Behaviour Security Officer(s) to be made available to Staffordshire and Stoke-on-Trent GP practices as required and also to attend Special Allocations Scheme providers (there are 4 providers across Staffordshire and Stoke-on-Trent). Commissioners intend to award a service for total of three years from 1st April 2023 plus an optional extension period of up to 2 years.

What is being bought

Published requirement description

The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Behaviour Security Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service.   The service provides security services and personnel to individual GP practices and for the Special Allocations Service (SAS) providers.

This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service also provides advice to practices regarding how best to deal with challenging patients.

CPV: Security services

The lotProcurement structure

single lot · value published
Lot #1The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the… 5 yrsPublished value£515,455

The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Patient Behaviour Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service.   The service provides security services and personnel to individual GP practices and for the Special Allocations Service (SAS) providers.

This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service also provides advice to practices regarding how best to deal with challenging patients.

The service provides for Challenging Behaviour Security Officer(s) to be made available to Staffordshire and Stoke-on-Trent GP practices as required and also to attend Special Allocations Scheme providers (there are 4 providers across Staffordshire and Stoke-on-Trent).

Commissioners intend to award a service for total of three years from 1st April 2023 plus an optional extension period of up to 2 years.

For further details including how to place a bid, please follow this link: mlcsu.bravosolution.co.uk ↗ and search for ITT number 974.

Contract period: 1 Apr 2023 – 31 Mar 2028 (5 yrs)
Delivery: West Midlands · Staffordshire and Stoke on Trent
Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
2 Sept 2022, 16:52 BST
Last source update
7 Sept 2022, 09:28 BST
Award evaluation window
12 Oct 2022 – …
Authority reference
2022-042713
FTS notice number
2022/S 000-025031
Classification (CPV)
Security services
Delivery area
West Midlands (UKG24)
Official registry OCID
ocds-h6vhtk-036594 Find a Tender

Publisher note: Midlands and Lancashire CSU are conducting this procurement exercise as an agent for another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process. This exercise will be conducted on the Midlands and Lancashire CSU portal at https://mlcsu.bravosolution.co.uk (i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge). If your organisation has registered previously, you do not need to reregister; (ii) Once registered, candidates must submit your reply on the website and by email by the deadline stated. For technical support in submitting your expression of interest contact the Bravo Solution Helpdesk on +448003684850 or E-mail: [email protected].

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
12 Oct 2022, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
12 Oct 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Sept 2022 → 1 Apr 2023 · 4 dates
  1. Notice published
    7 Sept 2022, 09:28 BST
  2. Submission deadline
    12 Oct 2022, 12:00 BST
  3. Bids opened
    12 Oct 2022, 12:00 BST
  4. Contract starts
    1 Apr 2023, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Buyer details updated
    7 Sept 2022, 09:28 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.1 Title · 2Staffordshire and Stoke on Trent Integrated Care BoardStaffordshire and Stoke on Trent Challenging Behaviour Security Service

1 amendment published without a description.

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Staffordshire and Stoke on Trent Integrated Care Board

Contracting authorityCentral Government Stafford, West MidlandsContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • Staffordshire and Stoke on Trent Integrated Care BoardMediation bodyReview body Stafford

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.