Official UK procurement notice
SPS 2651 - Resident Surveys
Authority: Royal Borough of Greenwich (Local council)
What is being bought
Published requirement descriptionThe Royal Borough of Greenwich (the Royal Borough) is pleased to offer an opportunity for Suppliers to provide a tender for undertaking Resident Surveys as advertised on Contracts Finder.
CPV: Customer satisfaction survey · Customer survey services · Survey services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£600,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality: 35
- Social Value: 10
- Price: 55
- Price carries 55 of 100 points: a 10% discount moves about 5.5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 1 Dec 2022, 09:55 GMT
- Last source update
- 15 May 2023, 12:07 BST
- Award evaluation window
- 5 Jan 2023 – …
- Authority reference
DN645452- FTS notice number
2023/S 000-013746- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0389c1Find a Tender
- Performance terms
Contract KPIs are stated in the procurement documents.
- Review procedure
Royal Borough of Greenwich has incorporated a minimum 10 calendar day standstill period after notification to unsuccessful applicants of the award decision.
Publisher note: This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tab ‘supplier registration’. Note: registration may take some time, therefore, please ensure that you allow enough time to register. Full instructions for registration and use of the system can be found at https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 0103503. Once registration is completed, the registered user will receive a notification email to alert them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity’s section and selecting the contract you want to tender for. As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging service which facilitates all messages sent to you and from you in relation to any specific. Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating through the portal. This process aims to improve audit trails as well as avoid duplication. Please note, social value considerations are included in this contract. Details are stated in the tender documents.
How it was run
Official notice- Submission deadline
- 5 Jan 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 5 Jan 2023, 12:05 GMT
Timeline
5 Jan 2023 → 15 May 2023 · 3 dates- Submission deadline5 Jan 2023, 12:00 GMT
- Bids opened5 Jan 2023, 12:05 GMT
- Notice published15 May 2023, 12:07 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete15 May 2023, 12:07 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Acuity Research and Practise Ltd | £258,912 † | — | Awarded |
Contracts
Contract 013746-2023-1 · Acuity Research and Practise Ltd
- Signed
- 17 Mar 2023
- Value
- £258,912
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids | 4 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cabinet OfficeMediation body
- High Court of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- Acuity Research and Practise LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria