Find a TenderAwarded
Published 19 Apr 2023, 16:38 BST

Official UK procurement notice

Specialist Day Centres and Support for Older People with complex needs

Official notice

Authority: Staffordshire County Council (Local council)

7 lotsServicesOpen procedureSME suitable
Budget not disclosedValue not published
Awarded 4 Feb 2020
Awarded to AGE UK STAFFORD & DISTRICT +2 more7 awards

What is being bought7 lots · detail below

Published requirement description

The Council wishes to commission the provision of 7 block contracts for building based specialist day centres and support for older people with complex needs within the geographical areas of:

  • Stafford Borough District,
  • Cannock Chase District

-- Block A;

-- Block B.

  • South Staffordshire District,
  • Tamworth District,
  • Lichfield District,
  • East Staffordshire.

CPV: Daycare services · Health and social work services

Lots and requirements (7)Procurement structure

7 lots · no lot values published · same evaluation weights on every lot
Lot #1StaffordAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend the contract for 12 months from 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #2South StaffordshireAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend to 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #3LichfieldAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend to 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #4TamworthAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend to 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #5East StaffordshireAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend to 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #6CaoockAwarded

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend to 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025
Lot #7CannockCancelled

The provider(s) will be expected to provide:

  • tailored services and support arrangements to meet people's individual needs and aspirations,
  • flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them,
  • a range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources,
  • appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway,
  • assistance to access an infrastructure of professional support and services,
  • transport to and from the day centre where there is an assessed need,
  • signposting to other services where appropriate.

The service will:

  • improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life,
  • promote independence and enable the person to be an active member of society and the community,
  • provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive,
  • provide a person centred and holistic service, responsive to the needs and circumstances of individuals,
  • maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy,
  • provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness,
  • provide a modern and flexible service, planned and designed, putting individuals at the centre,
  • increased end of life support for service users, increased support for carers and confidence and peace of mind for families and carers,
  • increased levels of service user satisfaction, enabling service users and their carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life,
  • promotion of best practice, both locally and nationally,
  • provision of clear information on the cost and quality of services, so that people can make informed choices. Additional information: The Council has chosen to extend until 1.4.2023 to 31.3.2024
Delivery: West Midlands · Stafford
Extensions: 1.4.2023 to 31.3.2024 1.4.2024 to 31.3.2025

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 15%Price: 75%Social value: 10%
Published sub-criteria (7)
  • Quality assurance: 15%
  • Service delivery model: 15%
  • Safeguarding: 15%
  • Service user outcomes: 15%
  • Management and staffing: 15%
  • Mobilisation: 15%
  • Social value: 10%
Published award criteria (7)
  • Service delivery model: 15
  • Safeguarding: 15
  • Service user outcomes: 15
  • Quality assurance: 15
  • Management and staffing: 15
  • Mobilisation: 15
  • Social value: 10
What this means for your bid
  • Price carries 75 of 100 points: a 10% discount moves about 7.5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
19 Apr 2023, 16:38 BST
Last source update
19 Apr 2023, 16:38 BST
Authority reference
IA932
FTS notice number
2023/S 000-011272
Classification (CPV)
Daycare servicesHealth and social work services
Delivery area
West Midlands (UKG2)
Official registry OCID
ocds-h6vhtk-03c228 Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 7
Bids received 44 from SMEs
Contracts signed 7latest 4 Feb 2020
Awarded toValueDateStatus
Lot 1 · Stafford1 award
AGE UK STAFFORD & DISTRICTVCSE——Awarded
Lot 2 · South Staffordshire1 award
Age Uk Staffordshire——Awarded
Lot 3 · Lichfield1 award
Age Uk Staffordshire——Awarded
Lot 4 · Tamworth1 award
Age Uk Staffordshire——Awarded
Lot 5 · East Staffordshire1 award
Age Uk Staffordshire——Awarded
Lot 6 · Caoock1 award
Age Uk StaffordshireCannock——Awarded
Not linked to a lot1 award
Havenly Care LimitedSME3 Block B Cannock——Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Stafford3bids · 3 electronic3—£1,248,000 – £1,248,000
2 · South Staffordshire2bids · 2 electronic2—£936,000 – £936,000
3 · Lichfield4bids · 4 electronic4—£312,000 – £312,000
4 · Tamworth1bids · 1 electronic1—£312,000 – £312,000
5 · East Staffordshire5bids · 5 electronic3—£312,000 – £312,000
6 · Caoock5bids · 5 electronic5—£936,000 – £936,000
Whole notice4bids · 4 electronic4—£468,000 – £468,000

Contracting authority & participating public bodies

Staffordshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services No. 2 Staffordshire Place, Tipping Street, Stafford, Stafford, West Midlands, ST16 2DHContact name, email, phone

Bidders & participating suppliers

3 commercial parties on the notice
  • Age UK Stafford and DistrictAwarded supplierGB-COH: 03345219 Bradbury House, Weston Road, Stafford, West Midlands, ST16 3RSContact email, phone
  • Age UK StaffordshireAwarded supplierGB-COH: 3582208 Roller Mill, Teddesley Road Penkridge, Stafford, West Midlands, ST19 5BDContact email, phone
  • Havenly Care LtdAwarded supplierGB-COH: 10495287 177 Hednesford Road, Heath Hayes, Cannock, West Midlands, WS12 3HNContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.