Find a TenderAwarded
Published 28 Aug 2025, 14:51 BST

Official UK procurement notice

South West London ICB Crisis Cafe Service

Official notice

Authority: NHS SOUTH WEST LONDON INTEGRATED CARE BOARD (NHS & healthcare)·Consortium: 2 public authorities

5 lotsServicesOpen procedure
Published estimate£6,434,350total for 5 lots
Submissions closed 12 Nov 2025awarded 9 Mar 2026
Awarded to Mind in Croydon +4 more5 awards

What is being bought5 lots · detail below

Published requirement description

NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond.

The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London.

SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support

CPV: Community health services

Lots and requirements (5)Procurement structure

5 lots · no lot values published · same evaluation weights on every lot
Lot #1Crisis Cafe - Lot 1 CroydonAwardedRenewal
Delivery: London · Croydon
Extensions: The contract will be for an initial period of 3 years with an option to extend up to two 12 month periods. · Initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the Authority.Variant bids: not allowed
Lot #2Crisis Cafe Service Lot 2 SuttonCancelledRenewal
Delivery: London · Sutton
Extensions: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods. · The initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the AuthorityVariant bids: not allowed
Lot #3Crisis Cafe Service Lot 3 Kingston and RichmondCancelledRenewal
Delivery: London · Kingston and Richmond
Extensions: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods. · The initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the AuthorityVariant bids: not allowed
Lot #4Crisis Cafe Lot 4 WandsworthAwardedRenewal
Delivery: London · Wandsworth
Extensions: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods. · The initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the AuthorityVariant bids: not allowed
Lot #5Crisis Cafe Lot 5 MertonAwardedRenewal
Delivery: London · Merton
Extensions: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods. · The initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the AuthorityVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 100%
Published award criteria (2)
  • Quality: 100%
  • Price: Pass/Fail

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
28 Aug 2025, 14:51 BST
Last source update
26 Mar 2026, 12:24 GMT
Award evaluation window
13 Nov 2025 – …
Authority reference
PRJ2216
FTS notice number
2026/S 000-027877
Classification (CPV)
Community health services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-058f7e Find a Tender
Review and risk notes
Review procedure

The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority via [email protected] by 24.03.2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority via [email protected] by 24.03.2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
12 Nov 2025, 16:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
13 Nov 2025, 01:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Oct 2025 → 26 Mar 2026 · 4 dates
  1. Next notice expected376 days ago
    13 Oct 2025, 00:00 BST
  2. Submission deadline346 days ago
    12 Nov 2025, 16:00 GMT
  3. Bids opened345 days ago
    13 Nov 2025, 01:00 GMT
  4. Notice published212 days ago
    26 Mar 2026, 12:24 GMT

Notice history

5 events · 4 releases on Find a Tender · since 15 Oct 2025
  1. Status changed to active
    15 Oct 2025, 17:34 BST
  2. Procurement method changed
    15 Oct 2025, 17:34 BST
  3. Deadline published: 12 Nov 2025, 16:00 GMT
    15 Oct 2025, 17:34 BST
  4. Buyer details updated
    15 Oct 2025, 17:34 BST
  5. Status changed to complete
    11 Mar 2026, 17:34 GMT
Published amendments (1)

Confirmation of Award Notice - the following contracts have been awarded to: Lot 1 - Mind in Croydon Lot 2 Sutton Mental Health Foundation Charity Company Lot 3 Richmond Borough MIND Lot 4 Hestia Housing and Support Lot 5 Community Drug and Alcohol Recovery Service

Routine re-releases (4)
  • 2025-08: 1 release · 28 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value £6,428,4585 contracts exc. VAT
Bids received 2
Contracts signed 5latest 9 Mar 2026
Awarded toValueDateStatus
Lot 1 · Crisis Cafe - Lot 1 Croydon1 award
Mind in Croydon£1,281,250 †—Awarded
Lot 4 · Crisis Cafe Lot 4 Wandsworth1 award
Hestia Housing and Support£1,160,200 †—Awarded
Lot 5 · Crisis Cafe Lot 5 Merton1 award
Community Drug and Alcohol Recovery ServicesSME£1,291,857 †—Awarded
Not linked to a lot2 awards
Sutton Mental Health Foundation Charity CompanySME£1,386,750 †—Awarded
Richmond Borough Mind£1,308,401 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Crisis Cafe - Lot 1 Croydon2bids———
4 · Crisis Cafe Lot 4 Wandsworth1bids———
5 · Crisis Cafe Lot 5 Merton2bids———
Whole notice2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

Contracting authorityNHS & healthcareBody governed by public lawHealth GB-NHS: QWE 120 The Broadway, London, London, SW191RHContact email Published organisation website ↗

Dispute resolution & review bodies

  • https://www.southwestlondon.icb.nhs.ukReview body London

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.