Find a TenderAwarded
Published 23 Aug 2021, 11:08 BST

Official UK procurement notice

Social Media Moderation Services

Official notice

Authority: NHS Digital (NHS & healthcare)

ServicesOpen procedureSME suitable
Published estimate£1,000,000exc. VAT
Submissions closed 23 Sept 2021awarded 7 Nov 2021
Awarded to StrawberrySocial Ltd

What is being bought

Published requirement description

Moderation services for social media comments

CPV: Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1Social media moderation servicesAwardedPublished value£1,000,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 35%Social value: 10%
Published sub-criteria (3)
  • Technical: 55%
  • Commercial: 35%
  • Social Value: 10%
Published award criteria (3)
  • Technical: 55
  • Social Value: 10
  • Commercial: 35
Conditions of participation2
  • Economic & financial standing

    See ITT documents

    Minimum: See ITT documents
  • Technical & professional ability

    See ITT documents

    Minimum: See ITT documents
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
23 Aug 2021, 11:08 BST
Last source update
13 Dec 2021, 16:48 GMT
Award evaluation window
23 Sept 2021 – …
FTS notice number
2021/S 000-031004
Classification (CPV)
Other community, social and personal services
Delivery area
Yorkshire & Humber (UKE4)
Official registry OCID
ocds-h6vhtk-02d7de Find a Tender
Contract terms
Performance terms

See ITT documents

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: http://health.atamis.co.uk ↗

Submission deadline
23 Sept 2021, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
23 Sept 2021, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Sept 2021 → 13 Dec 2021 · 3 dates
  1. Submission deadline
    23 Sept 2021, 14:00 BST
  2. Bids opened
    23 Sept 2021, 14:00 BST
  3. Notice published
    13 Dec 2021, 16:48 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Dec 2021, 16:48 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,000,0001 contract exc. VAT
Bids received 33 from SMEs
Contracts signed 1latest 7 Nov 2021
Awarded toValueDateStatus
StrawberrySocial LtdSME£1,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic3——

Contracting authority & participating public bodies

NHS Digital

Contracting authorityNHS & healthcareBody governed by public lawHealth 7 & 8 Wellington Place, Leeds, Yorkshire & Humber, LS1 4APContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London
  • NHS ResolutionReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice
  • StrawberrySocial LtdAwarded supplier9517797 71-75 Shelton Street, London, London, WC2H 9JQContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.