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Official procurement procedure

Social Media and Customer Relationship Management Solution

Software programming and consultancy services
South East (UKJ)
South East (UKJ2)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Police and Crime Commissioner for Sussex: "Social Media and Customer Relationship Management Solution". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Police and Crime Commissioner for SussexScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Police and Crime Commissioner for Sussex
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Police and Crime Commissioner for Sussex. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Police and Crime Commissioner for Sussex
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 Feb 2022, 13:24 GMT
Last source update8 Feb 2022, 13:24 GMT
Recurring procurementNot published
ClassificationSoftware programming and consultancy services
Delivery area
South East (UKJ)
South East (UKJ2)
OCIDocds-h6vhtk-03148f
What is being bought
The Authority is in the process of undergoing a major telephony and communications refresh across the entire SSP (Surrey Police and Sussex Police) estate. This competition is for the procurement of a joint force social media management platform which aligns with an earlier procurement exercise for a unified and integrated suite of telephony and other digital contact products and services.
What changed
From the official release history
  1. Status changed to complete
    8 Feb 2022, 13:24 GMT
  2. Official notice release published
    8 Feb 2022, 13:24 GMT
  3. Buyer information updated
    8 Feb 2022, 13:24 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Authority is in the process of undergoing a major telephony and communications refresh across the entire SSP (Surrey Police and Sussex Police) estate. This competition is for the procurement of a joint force social media management platform which aligns with an earlier procurement exercise for a unified and integrated suite of telephony and other digital contact products and services.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 Feb 2022, 13:24 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 28 Jan 2022, 00:00 GMT · £1,469,137
Commercial outcome and competition
Awards
Softcat plc
Not published · Not published · active
Contracts
Social Media and Customer Relationship Management Solution
£1,469,137 · signed 28 Jan 2022, 00:00 GMT · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 2 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

The Police and Crime Commissioner for Sussex

Contracting authority GB-FTS-43679
View buyer profile

  • The Police and Crime Commissioner for Sussex
    buyer

    N/A
    Sussex Police & Crime Commissioner, Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ, Lewes, UKJ2, BN7 2FZ
    Rob.McCarthy@surrey.police.uk
    +44 7976982887

  • Softcat plc
    supplier

    GB 491 8485 03
    Fieldhouse Lane SL7 1LW Marlow United Kingdom, Marlow, UKJ1, SL7 1LW

  • The Police and Crime commissioner for Sussex
    reviewBody

    Sussex Police & Crime Commissioner, Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ, Lewes, BN7 2FZ
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleAward was conducted following further competition under the Police Digital Services Framework for Social Media