Find a TenderAwardedContract details notice
Published 6 Nov 2025, 14:54 GMT

Official UK procurement notice

Servicing and Repair of Commercial Gas Heating Equipment

Official notice

Authority: North Star Housing Group Limited (Housing)·On behalf of: PROCURE PLUS HOLDINGS LIMITED

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£700,000≈ £140k / year · £700,000 inc. VAT
Submissions closed 24 Mar 2026awarded 28 May 2026
Awarded to Zenith Mechanical Services Ltd2 awards
Contract term 5 yrsends 30 Jun 2031 · up to 30 Jun 2034 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

North Star Housing Group (NSHG) is a North East based Housing Association, their purpose is to provide affordable housing, invest in their communities and develop new homes across the Tees Valley, North Yorkshire, County Durham and Tyne and Wear. NSHG are responsible for approximately 4000 properties.

NSHG has entered into contract for the servicing, maintenance and repair of commercial gas heating equipment across 16 locations.

  • The authority expects to re-tender this requirement around 27 Feb 2031, 23:59 GMT.

CPV: Gas appliance maintenance services · Repair and maintenance services of central heating · Repair and maintenance services of electrical and mechanical building installations

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£700,000
Contract period: 1 Jul 2026 – 30 Jun 2031 (5 yrs) · up to 30 Jun 2034 with extensionsValue: £700,000 exc. VAT · £700,000 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: The contract extension is subject to NSHG's discretion based on contractor performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Conditions of participation as stated in the procurement documents.

  • Technical & professional ability

    Conditions of participation as stated in the procurement documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: The total weighting for the quality section is 60%. Questions 1-3 are weighted 50% and the social value question is weighted 10%.
  • Price
Conditions of participation2
  • Economic & financial standing

    Conditions of participation as stated in the procurement documents.

  • Technical & professional ability

    Conditions of participation as stated in the procurement documents.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 27 Feb 2031
First published
6 Nov 2025, 14:54 GMT
Last source update
10 Aug 2026, 16:01 BST
Award evaluation window
Submission end – 8 May 2026
FTS notice number
2026/S 000-018022
Latest notice
Contract details notice (UK7)
Classification (CPV)
Gas appliance maintenance servicesRepair and maintenance services of central heatingRepair and maintenance services of electrical and mechanical building installations
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-05dbf7 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
24 Mar 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Nov 2025 → 10 Aug 2026 · 10 dates
  1. Planning notice published349 days ago
    6 Nov 2025, 14:54 GMT
  2. Market engagement291 days ago
    2 Jan 2026, 23:59 GMT

    To express an interest in tendering for this procurement please contact [email protected], providing the name of the key contact for your organisation and the company name. Companies who express an interest will be sent the link to register for the tender when the Tender Notice is published.

    Suppliers are advised that this preliminary market engagement notice, and any expression of interest in receiving information about the procurement pursuant to this notice is not an invitation to participate in a competitive procurement process. NSHG reserves the right to not proceed with a procurement and does not guarantee that a procurement will be carried out within a given timescale.

  3. Next notice expected288 days ago
    5 Jan 2026, 23:59 GMT
  4. Tender notice published236 days ago
    27 Feb 2026, 14:59 GMT
  5. Submission deadline211 days ago
    24 Mar 2026, 17:00 GMT
  6. Award decision expected by165 days ago
    8 May 2026, 23:59 BST
  7. Assessment summaries sent146 days ago
    28 May 2026, 00:00 BST
  8. Standstill ends133 days ago
    9 Jun 2026, 23:59 BST
  9. Contract starts112 days ago
    1 Jul 2026, 00:00 BST
  10. Latest notice published72 days ago
    10 Aug 2026, 16:01 BST

Notice history

11 events · 6 releases on Find a Tender · since 6 Nov 2025
  1. Preliminary market engagement notice published
    6 Nov 2025, 14:54 GMT
    UK2
  2. Preliminary market engagement notice published
    1 Dec 2025, 17:15 GMT
    UK2
  3. Tender notice published
    27 Feb 2026, 14:59 GMT
    UK4
  4. Status changed to active
    27 Feb 2026, 14:59 GMT
  5. Procurement method changed
    27 Feb 2026, 14:59 GMT
  6. Deadline published: 24 Mar 2026, 17:00 GMT
    27 Feb 2026, 14:59 GMT
  7. Contract award notice published
    20 May 2026, 16:04 BST
    UK6
  8. Status changed to complete
    20 May 2026, 16:04 BST
  9. Contract award notice published
    28 May 2026, 15:16 BST
    UK6
  10. Contract signature expected
    20 Jun 2026, 23:59 BST
    scheduled
  11. Contract details notice published
    10 Aug 2026, 16:01 BST
    UK7
Published amendments (1)

The contract end date has been amended from 31.03.2030 to 31.03.2031. With extensions this means the contract end date changes from 31.03.2033 to 31.03.2034.

Routine re-releases (6)
  • 2026-02: 1 release · 27 Feb 2026
  • 2025-12: 1 release · 1 Dec 2025
  • 2025-11: 1 release · 6 Nov 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £700,0001 award inc. VAT; no net value published · 1 repeated publication of the same award counted once
Bids received 66 from SMEs
Contracts signed 1latest 16 Jul 2026
Awarded toValueDateStatus
Zenith Mechanical Services LtdSME1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2034Extensions: The contract extension is subject to NSHG's discretion based on contractor performance.£700,000 inc. VAT28 May 2026Awarded
Zenith Mechanical Services LtdSME1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2034Extensions: The contract extension is subject to NSHG's discretion based on contractor performance.£700,000 inc. VATsame award published again · counted once20 May 2026Awarded

Contracts

  • Contract 2 · Zenith Mechanical Services LtdSME

    Signed
    16 Jul 2026
    Value
    £700,000 inc. VAT
    Period
    20 Jul 2026 – 19 Jul 2031 · up to 19 Jul 2034 with extensions
    Status
    active
    Extensions
    The contract extension is subject to NSHG's discretion based on contractor performance.
    8 agreed KPIs: Planned Maintenance Completion · Statutory Compliance Completion · Emergency Response Performance …
    • Planned Maintenance Completion
    • Statutory Compliance Completion
    • Emergency Response Performance
    • Urgent Response Performance
    • Repairs Completed Within Target
    • First Time Fix Rate
    • Customer Satisfaction
    • Complaints Performance

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders60—

Contracting authority & participating public bodies

2 public bodies on the notice

NORTH STAR HOUSING GROUP

Contracting authorityPublic authority - sub-central government GB-COH: IP21256R · GB-PPON: PTGM-5183-NXYN Endeavour House, Thornaby, North East, TS17 6QNContact email

Other public bodies

  • PROCURE PLUS HOLDINGS LIMITEDProcess contact pointProcuring entityProcure Plus are undertaking the procure on behalf and in partnership with North Star Housing GroupGB-COH: 05888820GB-PPON: PTGN-8493-BTXZ Old Trafford, North WestContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ZENITH MECHANICAL SERVICES LIMITEDAwarded supplierGB-COH: 10923602GB-PPON: PNGL-5845-CHZZ Office 89 Derwentside Business Centre, Consett, North East, DH8 6BNContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure